1998 PONTIAC BONNEVILLE service

Pontiac dealers have the facilities, trained technicians and up-to-date information to promptly address any
concerns you may have. However,
if a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner
of the dealership or the
general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Pontiac Customer Assistance Center by calling 1-800-PM-CARES.
In Canada, contact
GM of Canada Customer Communication Centre in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French). For help outside
of the United States and Canada, call
the following numbers as appropriate:
0 In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
In the U.S. Virgin Islands: 1-800-496-9994
1-800-496-9993
(Spanish)
In the Dominican Republic: 1-800-75 1-4 135
(English)
or 1-800-751-4136 (Spanish)
0 In the Bahamas: 1-800-389-0009
0 In Bermuda, Barbados, Antigua and the British
Viigin Islands: 1-800-534-0122
In all other Caribbean countries: (809) 763-1315
0 In other overseas locations, call GM Overseas
Distribution Corporation
in Canada at:
(905) 644-4112.
8-4

Pontiac Roadside Assistance Program
A-
Security While You Travel
1-800-ROADSIEE (1-800-762-3743)
As the proud owner of a new Pontiac vehicle, you are
automatically enrolled in
the Pontiac Roadside Assistance program.
This value-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.
Pontiac’s Roadside Assistance toll-free number
is
staffed by a team of technically trained advisors, who
are available
24 hours a day, 365 days a year.
We take
anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to
the nearest
Pontiac dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:
0 Fuel delivery
0 Keys locked in vehicle
0 Tow to nearest dealership for warranty service
0 Change a flat tire
0 Jumpstarts
0 Courtesy Transportation -- See Pontiac Courtesy
Transportation section for details

We have quick, easy access to telephone numbers of the
following additional services depending on your needs:
Hotels
Glass replacement
Tire repair facilities
Rental vehicle or taxis
Axports or train stations
Police, fire department or hospitals
In many instances, mechanical failures are covered
under Pontiac’s comprehensive warranty. However,
when other services are utilized, our advisors will
explain any payment obligations
you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
0
0
0
a
a
a
Location of vehicle
Telephone number
of your location
Vehicle model, year and color
Mileage
of vehicle
Vehicle Identification Number (VIN)
Vehicle license plate number Pontiac reserves the right to limit services or
reimbursement to an owner or driver when in Pontiac’s
judgement the claims become excessive in frequency or
type of occurrence.
While we hope that you never have the occasion to use
our service, it is added security while traveling for you
and your family. Remember, we’re only
a phone call
away. Pontiac Roadside Assistance
-- 1-8Oo-ROADSIDE
or
1-800-762-3743.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
8-7

Pontiac Courtesy Transportation
I II
Pontiac strives to give you a worry-free ownership of'
your vehicle, and we realize the inconvenience of being
without a car. So Pontiac has come up with a way to
eliminate any frustrations you might have when trying to get a ride to work, or wondering how you will get
home. Well, your worries are over. Pontiac provides
no-cost transportation when you bring your
1998 Pontiac in for warranty service. It applies
to any repair covered under the
3 year/36,000
mile (60 0o0 km) limited warranty, and to
any
1998 Pontiac requiring repair as a result of product
recall
or special policy situations. For same day service,
you are entitled to one-way shuttle service of up to
10 miles ( 16 km). If the vehicle requires multiple day
repairs, you're entitled
to either a Pontiac loaner or
reimbursement for a rental car, up to $3O/day, for up
to five days.
Some state insurance regulations
make it impractical to
rent vehicles to people under 21 years of age. If you are
under
21 and have difficulty renting a vehicle, Pontiac
will reimburse you, up to $3O/day, for any documented
transportation
you receive.
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
8-8

REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase
for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information in Canada is
1-800-668-5539.
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-PM-CARES or write:
Pontiac
Customer Assistance Center
31 E. Judson Street
Pontiac, MI
48342
8-11

1998 PONTIAC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing \
of your vehicle can be purchased by filling out the Service Publication Order Form in this book and mailing
it in with your check, money order,
or credit card information to Helm, Incorporated (address below.) \
CURRENT PUBLICATIONS FOR 1998 PONTIAC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE:
$90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1998 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE:
$40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated EO. Box 07130 0 Detroii, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes
a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL
PRICE: $15.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE:
$10.00
CURRENT 4% PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles.
To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-78214356
Monday-Friday 800 AM - 6:OO PM Eastern lime
For Credit Cad Orders Only (VISA-MasterCard-Discover)

ORDER TOLL FREE (NOTE: For Credit Card Holders Onh)
(Monda -Friday 8:OO AM - 6:OO PM ESl FdOrders Only 1-31 3-865-5927
1 -800-7824356
Orders will be mailed within 10,days of receipt. Please allow \
ade uate time for postal
service.
If further lnformatlon IS needed, write to the address s R own below or call
1-800-782-4356. Material cannot be returned for credit without packing slip wit\
h return
information within
30 days of delivery. On returns, a re-stocking fee may be applied
against the original order.

Belt. Engine Accessory .......................... 6-67
Better Business Bureau Mediation
................... 8-9
Blizzard. Driving In
............................. 4-27
Boost Gage
.................................... 2-74
Adjustment
.................................. 6-3 1
Master Cylinder
.............................. 6-28
Parking ..................................... 2-28
Pedal Travel
................................. 6-3 1
Replacing System Parts
........................ 6-31
System Warning Light
......................... 2-65
Trailer
...................................... 4-35
Transaxle
Shift Interlock Check ............. 2-32. 7-33
Wear
....................................... 6-30
Brakes.Anti -Lock ............................... 4-7
Braking
........................................ 4-6
Braking in Emergencies
.......................... 4- 10
Break-In.
New Vehicle .......................... 2- 19
Brightness Control
.............................. 2-46
BTSI Check
.............................. 2-32, 7-33
Bulb Replacement
.............................. 6-32
Brake
Fluid
....................................... 6-28
Canadian Roadside Assistance
.................... 8-7
Capacities and Specifications
...................... 6-65
Carbon Monoxide
.......... 2.15.2.33.2.34.4.28. 4.34
Cardholder
.................................... 2-51
Cassette Deck Service ........................... 7-31
Cassette Tape Player
....................... 3-13. 3-16
Care
....................................... 3-28
Errors
................................. 3-13, 3-16
CD Player Theft-Deterrent Feature ................. 3-24 Center Passenger Position
. . , ........ ..... 1-24
CertificationLabel .............................. 4-30
CertificationEire Label
.......................... 4-30
Chains, Safety
................................. 4-35
Chains, Tire
................................... 648
Changing a Flat Tire .............................. 5-25
Check Engine Light
............................. 2-68
Check Gages Light
.............................. 2-72
Check Gages Messages
.......................... 2-78
Check Oil Level Message
........................ 2-78
Check
Oil Level Warning Light .................... 2-72
Check Washer Fluid Message
..................... 2-78
Checking
Your Restraint Systems .................. 1-49
Chemical Paint Spotting
.......................... 6-55
Securing
in the Center Rear Seat Position .......... 1-42
ChildRestraints ................................ l-34
Securing in a Rear Outside Seat Position ........... 1-40
Securing
in the Right Front Seat Position .......... 1-44
TopStrap ................................... 1-39
WheretoPut
................................ l-38
Chrome Wheels, Cleaning ........................ 6-54
Cigarette Lighter
............................... 2-53
Circuit Breakers and Fuses
....................... 6-59
Cleaner,
Air ................................... 6-17
Cleaning Aluminum or Chrome Wheels
................... 6-54
Exterior Lamps/Lenses
........................ 6-53
Fabric
...................................... 6-50
Glass
....................................... 6-51
Inside
of Your Vehicle ......................... 6-49
Instrument Panel ............................. 6-51
Interior Plastic Components
..................... 6-51
Leather
..................................... 6-51
9-2