1998 GMC SIERRA Owners Manual

USAGE
Automatic
Transmission
Key Lock
Cylinders
Linkage
I
Chassis Lubrication
Front Wheel
Bearings
Differential,
Front and Rear
Axle
FLUIDLUBRICANT
DEXRON@-I11 Automatic
Transmission Fluid.
Multi-Pur ose Lubricant,
Superlube
L (GM Part
No. 1234624 1 or equivalent).
Lubriplate@ Lubricant Aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements
of NLGI # 2
Category LB or GC-LB.
Chassis Lubricant (GM Part
No. 12377985 or equivalent) or
lubricant meeting requirements of
NLGI # 2, Category LB or
GC-LB.
Wheel Bearing Lubricant meeting
requirements
of NLGI # 2,
Category GC or GC-LB (GM Part
No. 1 OS 1344 or equivalent).
Axle Lubricant (GM Part
GL-5 Gear Lubricant.
NO. 1052271) or SAE 8OW-90
USAGE
Differential, C3
(HD3500)
Trucks With
Dana Rear Axle
Transfer Case
Windshield
Washer Solvent
Front Axle
Propshaft Spline,
Rear Driveline
Center Splines
and Universal
Joints
One-Piece
Propshaft Spline
(Two-Wheel
Drive with Auto.
Trans
.)
FLUIDLUBRICANT
SAE 75W- 140 Synthetic Gear
Lubricant (GM Part
No. 12346 140) or equivalent.
DEXRON@-111 Automatic
Transmission Fluid.
GM Optikleen@ Washer Solvent
(GM Part
No. 105 15 15)
or equivalent.
Chassis Lubricant (GM Part
No. 12377985 or equivalent) or
lubricant meeting requirements
of
NLGI # 2, Category LE or
GC-LB.
Spline Lubricant, Special
Lubricant (GM Part
No. 12345879) or lubricant
meeting requirements of
GM 998530.
7-47
ProCarManuals.com

USAGE
Hood Latch
Assembly, Pivots, Spring
Anchor and
Release Pawl
Hood and Door
Hinges
Body Door
Hinge Pins,
Tailgate Hinge
and Linkage,
Folding Seat and
Fuel Door Hinge
FLUID/LUBRICANT
Lubriplate' Lubricant Aerosol
(GM Part
No. 12346293 or
equivalent)
or lubricant meeting
requirements
of NLGI # 2,
Category LB or GC-LB.
Multi-Pur ose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Multi-Pur
ose Lubricant,
Superlube
k (GM Part
No. I 234624 1 or equivalent).
~~ ~
USAGE
Tailgate Handle
Pivot Points,
Hinges, Latch
Bolt and Linkage
Weatherstrip
Conditioning Weatherstrip
Squeaks
FLUIDLUBRICANT
Multi-Pur ose Lubricant,
Superlube
kk (GM Part
No. 1234624 I or equivalent).
Dielectric Silicone Grease (GM
Part
No. I2345579 or equivalent).
Multi-Pur ose Lubricant,
Superlube
(GM Part
No. 1234624 I or equivalent).
&
7-48
ProCarManuals.com

Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in
the boxes provided after the maintenance interval.
Any additional information from ”Owner Checks and
Services’’
or “Periodic Maintenance” can be added on
the following record pages. Also,
you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place
to store them.
7-49
ProCarManuals.com

Maintenance Record
ODOMETER
DATE READING SERVICED BY MAINTENANCE PERFORMED
7-50
ProCarManuals.com

Section 8 Customer Assistance Information
Here you will find out how to contact GMC if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8-2
8-4
8-5
8-7
8-8
8-9 Customer
Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Assistance
Canadian Roadside Assistance
Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program 8-11
8-
10 Warranty Information
8-10 Reporting Safety Defects to the United
States Government
Reporting Safety Defects
to the
Canadian Government
8- 11 Reporting Safety Defects to General Motors
8-11 Ordering Service and Owner Publications
in Canada
ProCarManuals.com

Customer Satisfaction Procedure CMC dealers have the facilities, trained technicians and
up-to-date information
to promptly address any
concerns you may have. However,
if a concern has not
been resolved to your complete satisfaction, take
the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level.
If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner
of the dealership or the
general manager.
8-2
ProCarManuals.com

STEP TWO -- If after contacting a member
of dealership management,
it appears your concern
cannot be resolved by the dealership without further
help, contact the GMC Consumer Relations Manager
by calling
1 -800-GMC-8782 (1 -800-462-8782,
Customer Assistance prompt.)
In Canada, contact
GM of Canada Customer Communication Centre
in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
For help outside of the United States and Canada, call
the following numbers as appropriate:
In Mexico: (525) 625-3256
0 In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
0 In the U.S. Virgin Islands: 1-800-496-9994
0 In the Dominican Republic: 1-800-75 1-4 135
(English) or 1-800-75
1-4 136 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0122
0 In all other Caribbean countries: (809) 763- 13 15
0 In other overseas locations, call GM Overseas
Distribution Corporation
in Canada at:
(905) 644-4 1 12.
8-3
ProCarManuals.com

For prompt assistance, please have the following information
available to give
the Customer Assistance Representative:
Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top
left of the instrument panel and visible
through the windshield.)
0 Dealership name and location
Vehicle delivery date and present mileage
0 Nature of concern
We encourage you to call
us so we can give your inquiry
prompt attention. However,
if you wish to write GMC,
address your inquiry to:
GMC Customer Assistance
3 1 E. Judson Street 1607-04
Pontiac, MI 48342-2230
In Canada, write to:
General Motors of Canada Limited
Customer Comlnunication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L 1 H 8P7 Refer to your
Wmanty and Owner Assistance Information
booklet for addresses
of GM Overseas off'ices.
When contacting GMC, please remember that your concern
will likely be resolved in the dealership, using the dealer's
facilities, equipment and personnel. That is why we suggest
you follow Step One
first if you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing,
or speech-impaired and who use Text Telephones
(TTYs), GMC has TTY equipment available
at
its Customer Assistance Center. Any TTY
user can communicate with GMC by dialing:
1 -800-GMC-8583. (TTY users in Canada can
dial 1-800-263-3830.)
8-4
ProCarManuals.com