1998 CHEVROLET EXPRESS Owners Manual

Downloaded from www.Manualslib.com manuals search engine We prefer you utilize the Customer Satisfaction
Procedure before
you resort to AUTO LINE, but you
may contact the BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case
to an impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time
you file a claim until a decision is made.
Some state laws may require you
to use this program
before filing
a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5
100 or the Chevrolet Customer
Assistance Center at
1-800-222- 1020.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DE€ :CTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause
a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order
a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or
366-0123 in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-10

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please
call us at 1-800-222-1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O.
Box 7047
Troy,
MI 48007-7047 In
Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L 1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.

Downloaded from www.Manualslib.com manuals search engine 1998 CHEVROLET SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it in with
your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1998 CHEVROLET
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc. RETAIL SELL PRICE:
$90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL
This manual provides information on unit repair service procedures, adjustments and specifications for the 1998 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE:
$40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated
PO. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and intended to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes
a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL PRICE: $1 5.00
Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $10.00
CURRENT
& PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name
of the vehicle.
OR ORDER TOLL FREE:
1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only (VISA-MasterCard-Disr)

Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE (NOTE: For Credit Card Holders Only)
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
information within
30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further information is needed, write to the address s gh own below or call
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without p\
acking slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
ITEM DESCRIPTION VEHICLE MODEL
PRICE
NAME
I YEAR
NUMBER TOTAL
EACH* QTYm PRICE
I- I
9
9
8
G
Service Manual
Car
& Light Truck $90.00
1998
Transmission Unit Repair 1998 $40.00
Owner's Manual In Portfolio
Owner's Manual Without Portfolio $1 5.00 1998
$1 0.00 1998
M
S
H
I
P
T
0
NOTE: Dealers
and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside USA. please write to the above address for quotation.
HELM, INCORPORATED
P.O. Box 07130 Detroit, MI 48207
(CUSTOMER'S NAME)
(ATTENTION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
~
(CITY) (STATE) (ZIP CODE)
DAYTIME TELEPHONE
NO.
GM-CHE-ORD98 "(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
P
A
Y
M
E
N
T
-
i
Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
TOTAL MATERIAL
Order payable to Michigan Purchasers
Helm, Inc. (USA funds add 6% sales tax only - do not send cash.) U.S. Order Processing
Mastercard
VISA . GRAND TOTAL
u Discover I' I I
I
Account Number: uIn uIn uIn I
Expiration ml
Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE

Downloaded from www.Manualslib.com manuals search engine b% NOTES

Downloaded from www.Manualslib.com manuals search engine Section 9 Index
Air Bag .......................
Adding Equipment .............
How Does it Restrain ...........
How it Works .................
Location .....................
Readiness Light ...............
Servicing ....................
What Makes it Inflate ...........
What Will You See After it Inflates
When Should it Inflate
..........
Aircleaner .....................
Air Conditioning ................
Air Conditioning Refrigerants ......
Alignment and Balance. Tire .......
Aluminum Wheels. Cleaning .......
Antenna. Power .................
Antifreeze ......................
Anti-Lock Brake System Warning Light
.....
Brakes ......................
Appearance Care ................
Appearance Care Materials ........
Arbitration Program ..............
Ashtrays .......................
Audio Systems ..................
............... 1-26
............... 1-33
............... 1-31
............... 1-29
............... 1-29
.......... 1.28. 2.54
............... 1-32
............... 1-30
............... 1-31
............... 1-30
............... 6-16
................ 3-6
............... 6-70
............... 6-48
............... 6-56
............... 3-27
............... 6-21
........... 2.57. 4.7
................ 4-7
............... 6-51
............... 6-59
................ 8-9
............... 2-48
................ 3-7 Automatic
Transmission Check
........................... 7-39
Transmission Fluid
............................ 6-17
Transmission Operation
........................ 2-21
Shifting
..................................... 2-21
Transmission Park Mechanism Check
............. 7-41
LockingRear
................................ 2-30
Rear
....................................... 6-21
Axle
Battery
...................................... 6-31
Jump Starting
................................. 5-3
Replacement. Remote Keyless Entry
............... 2-8
Warnings .................................... 5-3
BBB Auto Line
................................. 8-9
Before Leaving on a Long Trip
.................... 4-20
Better Business Bureau Mediation
................... 8-9
Blizzard ...................................... 4-25
Brake Adjustment
.................................. 6-31
Fluid
....................................... 6-27
Master Cylinder
.............................. 6-27
Parking
..................................... 2-24
PedalTravel
................................. 6-30
Replacing System Parts
........................ 6-31
9-1

Downloaded from www.Manualslib.com manuals search engine Brakes (Continued)
System
Waming Light ......................... 2-56
Trailer ...................................... 4-33
Transrniission Shift Interlock Check
............... 7-40
Brakes.,
Anti-Lock ............................... 4-7
Braking in Emergencies ........................... 4-8
Break-In, New Vehicle .......................... 2-17
Brightness Control .............................. 2-40
BTSI Check ................................... 7-40
Bulb Rqlacement .............................. 6-32
Wear ....................................... 6-30
Braking ........................................ 4-6
9-2

Downloaded from www.Manualslib.com manuals search engine Comfort Controls ................................ 3-2
Compact Disc Care
............................. 3-26
Compact Disc Player
....................... 3- 16. 3.20
Console Storage
................................ 2-48
Control of
a Vehicle .............................. 4-5
Convex Outside Mirror
.......................... 2-46
Coolant
....................................... 6-21
Cooling System
................................ 5- 14
Courtesy Transportation
........................... 8-8
Crankcase Capacity ............................. 6-68
Cruise Control
................................. 2-37
RecoveryTank
............................... 5-16
Cupholders
.................................... 2-48
Customer Assistance for Text Telephone Users
......... 8-4
Customer Assistance Information
................... 8- 1
Customer Satisfaction Procedure .................... 8-2
Damage. Finish
...................................... 6-57
SheetMetal
................................. 6-57
Daytime Running Lamps
......................... 2-41
Dead Battery
................................... 5-3
Defects. Reporting Safety
................... 8.10. 8.11
Defensive Driving ............................... 4-2
Defogging
................................. 3.3. 3.4
Defrosting
................................. 3.3. 3.4
Dome Lamps
.................................. 2-43
Door Locks
....................................... 2-4
Daytime Running Lamps
Indicator Light
............ 2-62
Sliding ..................................... 2-12
Storage
..................................... 2-48
Swing-Out Side
.............................. 2-10
Drive Position. Automatic Transmission
............. 2-23
Driver Position
................................. 1 . 17
Driving City
........................................ 4-18
Defensive
.................................... 4-2
Drunken
..................................... 4-3
Freeway
.................................... 4-19
InaBlizzard
................................. 4-25
In Foreign Countries
........................... 6-5
In the Rain .................................. 4-15
Night
...................................... 4-14
OnCurves
................................... 4-9
On Grades While Towing
a Trailer ............... 4-35
On Hill and Mountain Roads
.................... 4-21
OnSnowandIce
............................. 4-23
Throughwater
............................... 4-17
WetRoads
.................................. 4-15
Winter
...................................... 4-23
With a Trailer ................................ 4-33
Drunken Driving
................................ 4-3
Dual Tire Operation
............................. 6-45
StoragePocket
............................... 2-48
Electrical Equipment. Adding
.................... 6-61
Electrical System ............................... 6-61
Electronic Road Speed Governor (Gasoline Engines) ... 2-53
9-3
~ -= .