1998 CHEVROLET EXPRESS service

Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside
Assistance Program
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet is excited
to announce the
establishment
of the Chevrolet Roadside Assistance
Center.
As the owner of a 1998 Chevrolet, membership
in Roadside Assistance is free. Roadside Assistance
is available
24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1 -800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to
a
nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels
of service to the customer,
Basic Care and Courtesy” Care:
Toll-free number, 1 -800-CHEV-USA
0 Free towing for warranty repairs
0 Basic over-the-phone technical advice
Available dealer services at reasonable costs (i.e,,
wrecker services, locksmithkey service, glass
repair, etc.)

Downloaded from www.Manualslib.com manuals search engine ROADSIDE Courtesy" Care PROVIDES:
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Roadside Basic Care services (as outlined previously)
Plus:
FREE Non-Warranty Towing
(to the closest dealer
from
a legal roadway)
FREE LocksmithKey Service (when keys are lost
on the road or locked inside)
FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
FREE Fuel Delivery
($5 of fuel delivered on
the road) Chevrolet
offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation will
be offered
in conjunction with the coverage provided by
the Bumper
to Bumper New Vehicle Limited Warranty
to eligible purchasers of 1998 Chevrolet passenger car
and light duty trucks. (Please see your selling dealer
for details.)
Note:
Courtesy Care is available to retail and retail lease
customers operating
1998 and newer Chevrolet vehicles
for a period of
3 years/36,000 miles (60 000 km),
whichever occurs first. All
Courtesy Care services must
be pre-arranged by Chevrolet Roadside or dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided
by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic Care and Courtesy Care
at any time.
8-6

Downloaded from www.Manualslib.com manuals search engine For complete program details, see your Chevrolet dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you
with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
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Vehicle Identification Number (VIN)
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description
of problem Please refer
to the Roadside
Assistance brochure
inside your owner information portfolio for full
program details.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.

Downloaded from www.Manualslib.com manuals search engine Courtesy Transportation
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation will
be offered
in conjunction with the coverage provided by
the Bumper to Bumper New Vehicle Limited Warranty
to retail purchasers
of 1998 Chevrolet passenger cars
and light duty trucks (please see your selling dealer
for details).
Courtesy Transportation includes:
One way shuttle ride for any warranty repair
completed during the same day.
0 Up to $30 maximum daily vehicle rental allowance
Up to $30 maximum daily cab, bus or other
for any overnight warranty repair up
to five days, OR
transportation allowance
in lieu of rental for any
overnight warranty repair up
to five days, OR
Up to $10 daily fuel allowance for rides provided by
another person (i.e., friend, neighbor,
etc.) in lieu of
rental for any overnight warranty repair up to five days.
Note: All Courtesy Transportation arrangements
will be administered by your Chevrolet dealer
service management. Claim amounts should
reflect all actual costs.
0 Chevrolet Courtesy Transportation is not part of the
Bumper to Bumper New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue Courtesy Transportation at any time
without notification.
Chevrolet dealer.
0 For additional program details, contact your
Some state insurance regulations make it impractical
to
rent vehicles to people under 21 years of age. If you are
under 21 and have difficulty renting a vehicle, Chevrolet
will reimburse up to $30/day for documented
transportation
you receive.
For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under
the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program is
available only in
the United States and Canada.
In Canada, please consult your GM dealer for
information
on Courtesy Transportation.

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please
call us at 1-800-222-1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O.
Box 7047
Troy,
MI 48007-7047 In
Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L 1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.

Downloaded from www.Manualslib.com manuals search engine 1998 CHEVROLET SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it in with
your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1998 CHEVROLET
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc. RETAIL SELL PRICE:
$90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL
This manual provides information on unit repair service procedures, adjustments and specifications for the 1998 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE:
$40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated
PO. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and intended to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes
a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL PRICE: $1 5.00
Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $10.00
CURRENT
& PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name
of the vehicle.
OR ORDER TOLL FREE:
1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only (VISA-MasterCard-Disr)

Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE (NOTE: For Credit Card Holders Only)
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
information within
30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further information is needed, write to the address s gh own below or call
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without p\
acking slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
ITEM DESCRIPTION VEHICLE MODEL
PRICE
NAME
I YEAR
NUMBER TOTAL
EACH* QTYm PRICE
I- I
9
9
8
G
Service Manual
Car
& Light Truck $90.00
1998
Transmission Unit Repair 1998 $40.00
Owner's Manual In Portfolio
Owner's Manual Without Portfolio $1 5.00 1998
$1 0.00 1998
M
S
H
I
P
T
0
NOTE: Dealers
and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside USA. please write to the above address for quotation.
HELM, INCORPORATED
P.O. Box 07130 Detroit, MI 48207
(CUSTOMER'S NAME)
(ATTENTION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
~
(CITY) (STATE) (ZIP CODE)
DAYTIME TELEPHONE
NO.
GM-CHE-ORD98 "(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
P
A
Y
M
E
N
T
-
i
Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
TOTAL MATERIAL
Order payable to Michigan Purchasers
Helm, Inc. (USA funds add 6% sales tax only - do not send cash.) U.S. Order Processing
Mastercard
VISA . GRAND TOTAL
u Discover I' I I
I
Account Number: uIn uIn uIn I
Expiration ml
Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE

Downloaded from www.Manualslib.com manuals search engine Halogen Bulbs ................................ 6-32
Hazard Warning Flashers
.......................... 5-2
Head Restraints
................................. 1-5
Headlamps
.................................... 2-40
Bulb Replacement
............................ 6-33
High/Low Beam Changer
...................... 2-35
OnReminder
................................ 2-41
Wiring
..................................... 6-61
Hearing Impaired. Customer Assistance
.............. 8-4
Heater Controls
................................. 3-2
HeaterIAir Conditioning Controls
................... 3-3
Heating
........................................ 3-6
High-Beam Headlamps
.......................... 2-35
Highway Hypnosis
.............................. 4-2 I
Hill and Mountain Roads ......................... 4-21
Hitches. Trailer
................................. 4-32
Hood Checking Things Under
......................... (5-8
Prop ........................................ 6-9
Release
...................................... 6-8
Horn ......................................... 2-33
Hydroplaning
.................................. 4-17
Ignition Switch
................................ 2-17
Ignition Transmission Lock Check
................. 7-41
Inflation, Tire
.................................. 6-42
Inside Day/Night Rearview Mirror
................. 2-45
Inspections
.................................... 7- 42
Brakesystem
................................ 7-43
Engine Cooling System
........................ 7-42
Exhaust Systems
............................. 7-42 RearAxle
................................... 7-43
Steering
.................................... 7-42
Suspension
.................................. 7-42
Throttle System
.............................. 7-43
Instrument Cluster
.............................. 2-51
Instrument Panel
............................... 2-50
Brightness Control
............................ 2-40
FuseBlock
.................................. 6-62
Interior Lamps
................................. 2-43
Cleaning
.................................... 6-53
.................................... J ack.
Tire 5-23
Jump Starting
................................... 5-3
Keyless Entry System
........................... 2-6
Keys
.......................................... 2-2
Labels Certification
................................. 4-27
Certificationmire
............................. 4-27
Service
Parts Identification ..................... 6-60
Tire-Loading Information
...................... 4-27
Vehicle Identification Number
................... 6-60
Dome
...................................... 2-43
Exterior
.................................... 2-40
Interior
..................................... 2-43
OnReminder
................................ 2-41
Panel
....................................... 2-40
Underhood
.................................. 2-44
Lamps