1998 CHEVROLET CORVETTE service

Downloaded from www.Manualslib.com manuals search engine Part E: Maintenance Record Any additional information from “Owner Checks and
Services’’ or “Periodic Maintenance’’ can be added
on
After the scheduled services are performed, record the the following record pages. Also, you should retain all
date, odometer reading and who performed the service maintenance receipts. Your owner information portfolio
in the boxes provided after the maintenance interval. is a convenient place to store them.
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED SERVICED
BY READING
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Downloaded from www.Manualslib.com manuals search engine ODOMETER
DATE READING
Maintenance Record
SERVICED BY MAINTENANCE PERFORMED
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Downloaded from www.Manualslib.com manuals search engine Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
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8-9 Customer
Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Chevrolet Roadside Assistance Program
Canadian Roadside Assistance
Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program Warranty
Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects
to General Motors
Ordering Service and Owner Publications
in Canada
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Downloaded from www.Manualslib.com manuals search engine Chevrolet dealers have the facilities, trained technicians
and up-to-date information to promptly address any
concerns
you may have. However, if a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner
of the dealership or the
general manager.

Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside
Assistance Program
n
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center.
As the owner of a 1998 Chevrolet, membership
in Roadside Assistance is free. Roadside Assistance
is available
24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If
your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy" Care:
Toll-free number, 1 -800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs (i.e.,
wrecker services, locksmithkey service, glass
repair, etc.)
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Downloaded from www.Manualslib.com manuals search engine ROADSIDE Courtesy" Care PROVIDES:
0 Roadside Basic Care services (as outlined previously)
Plus:
FREE Non-Warranty Towing (to the closest dealer
0 FREE LocksmitldKey Service (when keys are lost
from
a legal roadway)
on the road or locked inside)
e FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
the road) Chevrolet offers
Courtesy Transportation for customers
needing warranty service. Courtesy Transportation will
be offered in conjunction with the coverage provided by
the Bumper to Bumper New Vehicle Limited Warranty
to eligible purchasers of 1998 Chevrolet passenger car
and light duty trucks. (Please see your selling dealer
for details.)
Note:
Courtesy Care is available to retail and retail lease
customers operating 1998 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60
000 km),
whichever occurs first. All Courtesy Care services must
be pre-arranged by Chevrolet Roadside
or dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic Care and Courtesy Care
at any time.

Downloaded from www.Manualslib.com manuals search engine For complete program details, see your Chevrolet dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required,
our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
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Vehicle Identification Number (VIN)
License plate number Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description of problem Please
refer
to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
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Downloaded from www.Manualslib.com manuals search engine Courtesy Transportation
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation will
be offered in conjunction with the coverage provided by
the Bumper to Bumper New Vehicle Limited Warranty
to retail purchasers
of 1998 Chevrolet passenger cars
and light duty trucks (please see your selling dealer
for details).
Courtesy Transportation includes:
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One way shuttle ride for any warranty repair
completed during the same day.
Up to
$30 maximum daily vehicle rental allowance
for any overnight warranty repair up to five days, OR
Up to
$30 maximum daily cab, bus or other
transportation allowance in lieu
of rental for any
overnight warranty repair
up to five days, OR
Up to $10
daily fuel allowance for rides provided by
another person (i.e., fkiend, neighbor, etc.)
in lieu of
rental for any overnight warranty repair
up to five days.
Note: All Courtesy Transportation arrangements
will be administered by your Chevrolet dealer
service management. Claim amounts should
reflect all actual costs.
0 Chevrolet Courtesy Transportation is not part of the
Bumper to Bumper New Vehicle Limited Warranty,
Chevrolet reserves the right to make any changes or
discontinue Courtesy Transportation at any time
without notification.
Chevrolet dealer.
0 For additional program details, contact your
Some state insurance regulations make it impractical to
rent vehicles to people under 21 years of age.
If you are
under 21 and have difficulty renting a vehicle, Chevrolet
will reimburse up to $3O/day for documented
transportation you receive.
For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program is
available only in the United States and Canada.
In Canada, please consult your GM dealer for
information
on Courtesy Transportation.
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