1998 BUICK REGAL phone

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Buick and your Buick dealer are committed
to making sure you are completely satisfied with
your new vehicle.
Our experience has shown that,
if a situation arises where you feel your concern
has not been adequately addressed, the Customer
Satisfaction Procedure described earlier in this
section
is very successful.
There may be instances where an impartial third party
can assist in arriving
at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Buick voluntarily participates in BBB
AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by
the Better Business Bureau system to
settle automotive disputes. This program
is available
free of charge
to customers who currently own or lease a
GM vehicle.
If
you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility
is limited by vehicle age and mileage, and
other factors.
8-7
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REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition
to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
K 1 G 3 52
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-52 1-7300, or write:
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
Buick Motor Division
Customer Relations Center
902
E. Hamilton Avenue
Flint,
MI 48550
8-9
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ORDER TOLL FREE Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal (NOTE: For Credit Card Holders Only) service. If further information is needed, write to the address s gh own below or call
(Monday-Friday 8:OO AM - 6:OO PM EST) information w!thln 30 days of delivery. On returns, a re-stocking fee may be applied 1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
ITEM DESCRIPTION VEHICLE MODEL
EACH" PRICE TOTAL
NUMBER NAME
I YEAR PRlC 11 I
9
9
Service Manual
Car
& Light Truck
Transmission Unit Repair
Owner's Manual In Portfolio
Owner's Manual Without Portfolio
a
G
M
1998 $90.00
1998 $40.00
S
H
I
P
T
0
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write to the above address for quotation. HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
- ~ --
(CUSTOMER'S NAME) (AlTENTION)
P
A
Y
M
Check or Money
Order payable to
Helm, Inc. (USA funds
only - do not send cash.)
Mastercard
0 VISA
0 Discover
1 I TOTAL MATERIAL I I
L
I Michigan Purchasers add 6% sales tax I
US. Order Processing $5.00
Canadian Postage (See Note Below)
GRAND TOTAL I
(STREET ADDRESS-NO P.O. BOX NUMBERS) E Account Number: m UIII um CIIn
N Expiration
mm
Check here if your billing address
is different from your shipping
address shown.
(CITY) (STATE) (ZIP CODE)
T
Date mo/yr:
I 1 DAYTIME TELEPHONE NO. 1
AREA CODE CUSTOMER SIGNATURE L J GM-BUI-ORD98 *(Prices are subject to change without notice and without incurring
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
obligation. Allow ample time for delivery.)
are to make checks payable in US. funds. To cover Canadian postage, add $11.50 plus the
____~
US. order processing.
ProCarManuals.com

Cigarette Lighter ............................... 2-50
Circuit Breakers and Fuses
....................... 6-60
Cleaner. Air
................................... 6-17
Cleaning Aluminum or Chrome Wheels
................... 6-57
Built-in Child Restraint
........................ 6-54
Built-in Child Restraint Harness
................. 6-54
Fabric
...................................... 6-50
Glass Surfaces
............................... 6-54
Inside of Your Vehicle
......................... 6-52
Instrumentpanel
............................. 6-54
Interior Plastic Components
..................... 6-54
Leather
..................................... 6-53
Outside of Your Vehicle
........................ 6-55
Special Problems
............................. 6-53
Stains
...................................... 6-50
Tires
....................................... 6-57
Vinyl
....................................... 6-53
Wheels
..................................... 6-54
Windshield and Wiper Blades
................... 6-55
Cleaning Exterior LampsLenses
................... 6-56
Clock. Setting the
............................... 3-12
Comfort Controls
................................ 3-2
Compact Disc Care
............................. 3-3 1
Compact Disc Player
............................ 3-25
Compact Disc Player Care
........................ 3-3 1
Compact Disc Player Errors
....................... 3-24
Compact Spare Tire
............................. 5-37
Console Storage
................................ 2-49
Control. Loss
of ................................ 4- 16
Control
of a Vehicle .............................. 4-6 Convex
Outside Mirror
.......................... 2-48
Coolant Bleedvalve
................................. 5-23
RecoveryTank
............................... 5-19
Coolant Heater. Engine
.......................... 2-20
Cooling System
................................ 5-17
Courtesy Lamps
................................ 2-44
Courtesy Transportation
........................... 8-6
Cruise Control
................................. 2-38
CruiseLight
................................... 2-74
Cupholders
............................... 2-49. 2-50
Customer Assistance for
Text Telephone Users ......... 8-4
Customer Assistance Information
................... 8-1
Customer Satisfaction Procedure
.................... 8-2
Damage. Finish
............................... 6-55
Damage. Sheet Metal
............................ 6-55
Daytime Running Lamps
......................... 2-42
Dead Battery
................................... 5-3
Defects. Reporting Safety
......................... 8-8
Defensive Driving
............................... 4-2
Defogger. Rear Window
......................... 3-11
Defogging
............................ 3.4.3-6. 3-10
Defrosting
............................ 3.4.3.6. 3.10
Delayed Entry Lighting .......................... 2-45
Delayed Exit Lighting
........................... 2-45
Dimensions. Vehicle
............................ 6-66
Dolby@
B Noise Reduction ............. 3.16.3.19. 3.23
Dome Lamp Bulb Replacement
.................... 6-41
DoorLocks
..................................... 2-4
9-3
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