1997 MERCEDES-BENZ ML350 door lock

145 Controls in detail
Power windows
Opening the windows
Press switch1 to4 at the
symbolk to the resistance point.
The corresponding window will move
downwards until you release the
switch.
Closing the windows

Press switch1 to 4 at the
symbolj to the resistance point.
The corresponding window will move
upwards until you release the switch.Fully opening the windows
(Express-open)

Press switch1 to4 at the
symbolk past the resistance point
and release.
The corresponding window opens com-
pletely.
Fully closing the windows
(Express-close)

Press switch1 to4 at symbolj
past the resistance point and release.
The corresponding window closes com-
pletely.
Stopping windows

Press respective switch again.
Warning
G
If you pull and hold the switch up when clos-
ing the window, and upward movement of
the window is blocked by some obstruction
including but not limited to arms, hands, fin-
gers, etc., the automatic reversal will not op-
erate.
!If the upward movement of the window
is blocked during the closing proce-
dure, the window will stop and open
slightly.
Remove the obstruction, press the
switchj again past the resistance
point and release.
If the window still does not close when
there is no obstruction, then hold the
switchj down. The side window
will then close without the obstruction
sensor function.Warning!
G
Driver’s door only:
If within five seconds switch j is again
pressed past the resistance point and
released, the automatic reversal will not
operate.

172 Controls in detailUseful featuresThe Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency


roadside assistance and


information.
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the MCS unit.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, profile
and more.System self-check
Initially, after turning the key in the steer-
ing lock to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button• and the Information
button¡ stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID - VISIT WORKSHOP
ap-
pears for approx. 10 seconds in the MCS
display.
iThe SOS button, the Roadside Assis-
tance button• and the Information
button¡ are located in the over-
head control panel.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the Tele
Aid system may not function and if this
occurs, assistance must be summoned
by other means.

179 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and no
other key is available:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull
outside handle of the liftgate for mini-
mum of 20 seconds until the SOS but-
ton is flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the MCS
display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp on the correspond-
ing button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
using the END button on the MCS unit.
iWhen a Tele Aid call has been initiated,
the MCS system audio is muted and
the selected mode (radio, tape or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. A pop-up
window will appear in the MCS display
to indicate that a Tele Aid call is in
progress.

180 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the MCS
display to indicate receipt of the door
unlock command.
Once the vehicle is unlocked, a
Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.
If the outside liftgate handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pressing the outside
liftgate handle again.

261 Practical hints
Unlocking / locking in an emergency
Unlocking / locking in an emergency
Unlocking the vehicle
Unlocking the driver’s door
If you are unable to unlock the driver’s
door using the remote control, open the
door using the key.
1Release button
Press release button1 on the remote
control.
The key folds out.2Unlocking
3Locking

Remove the protective cap from the
door lock.

Unlock the door with the mechanical
key. To do so, push the mechanical key
in the lock until it stops and turn it to
the left.
iUnlocking and opening the driver’s
door with the mechanical key will trig-
ger the anti-theft alarm system. To can-
cel the alarm, do one of the following:

Press buttonŒ or‹ on the
remote control.


Insert the key in the steering lock.

262 Practical hintsUnlocking / locking in an emergencyLocking the vehicle
If you are unable to lock the vehicle with
the remote control, lock it with the me-
chanical key as follows:
Close the passenger doors and the lift-
gate.

Press the upper part of the central
locking button in the cockpit
(page 93).

Check to see whether the locking
knobs on the passenger doors are still
visible. If necessary push them down
manually.

Lock the liftgate if necessary from in-
side (
page 91).

Lock the driver’s door with the me-
chanical key.Changing batteries in the remote
control
If the batteries in the remote control are
discharged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Light Truck Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.1Release button
2Battery cover
Replacement batteries: Lithium, type
CR 2025 or equivalent.

Unfold the key by pressing release
button1.
Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.
iWhen changing batteries, always re-
place both batteries.
The required replacement batteries are
available at any Mercedes-Benz Light
Truck Center.

284 Practical hintsTowing the vehicleWarning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
Prior to towing the vehicle with all wheels on
the ground, make certain that the key is in
steering lock position2.
If the key is left in steering lock position0
for an extended period of time, it can no
longer be turned in the switch. In this case,
the steering is locked. To unlock, remove
key from steering lock and reinsert.
Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.iTo signal turns while being towed with
hazard warning flasher in use, turn key
in steering lock to position2 and acti-
vate combination switch for left or right
turn signal in usual manner – only the
selected turn signal will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.iThe vehicle cannot be started via
tow-start.
!When towing the vehicle with all wheels
on the ground, note the following:
With the automatic central locking acti-
vated and the key in steering lock
position2, the vehicle doors lock if the
left front wheel is turning at vehicle
speeds of approx. 9 mph (15 km / h) or
more.
To prevent the vehicle doors from lock-
ing, deactivate the automatic central
locking (
page 93).
Towing of the vehicle should only be
done using the towing eye. Never at-
tach tow cable, tow rope or tow rod to
vehicle chassis, frame or suspension
parts.

311 Technical terms
ABS
(A
ntilock B
rake S
ystem)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
BabySmart
TM airbag deactivation
system
This system detects if a special system
compatible child restraint seat is in-
stalled on the front passenger seat. The
system will automatically deactivate
the passenger front airbag when such a
seat is properly installed (indicator
lamp7 in the instrument cluster
lights up). See your authorized
Mercedes-Benz Light Truck Center for
availability.
BabySmartTM compatible child seats
Special restraint system for children.
The sensor system for the passenger
seat prevents deployment of the pas-
senger front airbag if a BabySmart
TM
compatible child seat is installed.BAS
(B
rake A
ssist S
ystem)
System for potentially reducing braking
distances in emergency braking situa-
tions. The system is activated when it
senses an emergency based on how
fast the brake is applied.
Bi-Xenon headlamps*
Headlamps which use an electric arc as
the light source and produce a more in-
tense light than filament headlamps.
Bi-Xenon headlamps produce low
beam and high beam.
CAC
(C
ustomer A
ssistance C
enter)
Mercedes-Benz customer service cen-
ter, which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.CAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping.
Cockpit
All instruments, switches, buttons and
indicator / warning lamps in the pas-
senger compartment needed for vehi-
cle operation and monitoring.
Cruise control
Driving convenience system for auto-
matically maintaining the vehicle speed
set by the driver.
Engine number
The number set by the manufacturer
and placed on the cylinder block to
uniquely identify each engine pro-
duced.