Page 385 of 402

Downloaded from www.Manualslib.com manuals search engine We:prefer yuu utilize the Customer Satisfaction
Procedure.
before you Tesort to AUTO LINE, but you
may cantact the
ElBB at any the-. The BBB. will attempt
to resolve
the complaint seming:as: an interme-diary. If
this mediation
is .unsuccessful, an informal hearing will
be -scheduled: whexe :eligible c.ustomer9 may present their
cas.& to an iinpartid third-party arbitratar.
The arbitrator will make .a decision which you may
accept
or reject. If you accept the decision, GM will1 .be
.bound by that decision. The entire dispute resolution
procedure. should ordinarily
take about 40 days from the
-time you file:a claimuntil a deaision is made.
Some state taws may require
y.ou to use-this program
.before filing a claim with a state-run arbitration program
.of .in. the courts. .For further information, contzct the
BBB at 1-800-955-5100 or the Chevrolet Customer
Assistance Center at. 1-800-222- 1020.
-Your vehicle comes with a separ.ate warranty booklet
that contains detiiikd warranty information.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you .believe that your vehicle. has a defect which could
cause
a crash or could cause injury or death, you-should
immediately inform
the National Highway Traffic
Safety Administration
(NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and
if it finds that a safety defect exists in
a group of vehicl,es, it may order a recall -and remedy
campaign. However, NHTSA cannot become involved
in individual problems between
you, your dealer or
General Motars.
To contact NHTSA, y.ou 'may either call the Auto Safety
Hotline toll-free
at 1-800-424-9393 (ar-366-0123 in the
Washington,
D.C. area) or write to:
NHTSA, U-.S, Department -of -Transportation
Washington,
D.C. .205:90
You can also obtain other.hformatfon:about motor
vehicle. safety from the Hotline.
8-10
Page 386 of 402

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Gana.da-Limited. You may write to:
Trgnspxt Canadti
B.ox 8880
Ottawa, Ontario K1G 3J2
REPORTING SAFETY DEFECTS
TO GIZNERAL MOTORS
In addition to.notifying NHTSA (.or Transport Canada)
in a situation like this, wecertainly hope you’lI notify
us. Please call us at 1-800-222-1020 or write:
Chevrolet..Motor Division
Chevrb1et:Customet .Assistance Center
P.O. Box 7047
Tray, Michigan 4800’7-7.047
In Cmada, pletise call us at 1-8.00-263-3777 (English,)
or 1-8:00-2.63-7854 (French). Or, mite:
:General Motors of Canada Limited.
Cu-stomer Communicat3on Centre
1908 Colonel Sam Drive
Oshawa, Ontario: LLH 8P7
Ordering Sg .vice and Owner
Publications in Canada
aervice manu.al-s, service bulletins; owner’s :manuals and
other service literature
are available fur -purchase .for all
current and past madel General MQ~KS vehicles.
The tall-free telephone number for orderiag information
in Canada i.s 1-.800-668-553-9.
8-11
Page 387 of 402

Downloaded from www.Manualslib.com manuals search engine 1997 CHEVROLE-T/GEO SERVICE PUBLICATIONS ORDERING INFORMATIC
~ ~ ~~~
The foliowing publications covering the operation and servicing of your vehicle- can be purchased by filling ob
-the Service Publication Order Form in this book and mailing it in with your check, rn-oney order,
or credit ca.Ld information to Helm, lncorporated (address below.)
CURRENT PUBLICATIONS FOR 1997 CHEVROLET/GEEO
SERVICE MANUALS OWNER’S INFORMATION
Service Manuals have the diagnosis and repair information Owner
publications-are written directly for Owners and
on engines, tra’nsmission, axle, suspension, brakes, intende-d to provide b.asic operational information about
thr
electrical, steering,
body, etc. vehicle. The owner’s manual will include the Maintenance,
RETAIL SELL
PRICE: $90.00 Schedule for all models.
!
TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT
REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL
PRICE: $40.00
S-ERVlCE BULLETINS-
Sewice B-ulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle. In-Portfolio: Includes
a Portfolio, Owner’s Manual and
Warranty Booklet. RETAIL SELL PRICE:
$1 5.00
Without Portfolio: Owner’s Manual only.
RETAIL
SELL PRICE: $1 0.00
CURRENT & PAST M0DE.L ORDER FORMS
Service Publications are available-for current and past
model GM vehicles. To request an order form, please j
specify year and model name of the vehicle.
Page 388 of 402
Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE Orders
will be mailed, within 1O.days of receipt. Please allow ade uate time-for postal
(NOTE: FoUCredit Card Holders Only) service. If further inform-ation is needed, wirte to the addre.ss s a own below or call
1-8.00-782-4856 1-8.00-782-4356, Material cannot be returned for credit without packing $lip with return
(Mondav-Fridav 8:OOAM - 6:OO PM EST) information within 39, days of delivery. On returns, -a re-stocking fee: may be applied
I
.! 8 Car & Light Truck
I j;;
c.- Owner’s. Manual In Porlfdlid 1 9-97 $1’5; 00
, Owner’s Manual Without Portolia 1-9-97 $1 0.00
e-i F::
.Transmission Unit Repair 1997 $40.00
. .x. i! .L .. .,
.,:,..
. .i . f
Page 389 of 402
Downloaded from www.Manualslib.com manuals search engine 8-14
Page 390 of 402

Downloaded from www.Manualslib.com manuals search engine Section 9 Index
Accessory Power Outlets ........................ 2-50
Adding Sound Equipment
........................ 3-20
Add-on Equipment
............................. 4-46
Adding Equipment
............................ 1-24
How Does it Restrain .......................... 1-22
How it Works ................................ 1-2 1
Location .................................... l-21
Readiness Light ......................... 1-20, 2-56
Servicing
................................... 1- 24
What Makes it Inflate .......................... 1-22
What Will
You See After it Inflates ............... 1-23
When Should
it Inflate ........................ 1-22
Air Cleaner
............................... 6-15, 6-69
Air Conditioning ................................ 3-4
Air Conditioning Refrigerants
..................... 6-70
Alignment and Balance, Tire
...................... 6-50
Aluminum Wheels, Cleaning
...................... 6-59
Antenna, Fixed
................................. 3-21
Anti-Lock Brake System Warning Light
......... 2-59, 4-7
Anti-Lock Brakes
............................... 4-7
Appearancecare
............................... 6-53
Appearance Care Materials
....................... 6-61
Arbitration Program
.............................. 8-9
Armrest, Storage
............................... 2-48
AirBag
....................................... 1-19
Ashtrays
...................................... 2-49
Automatic Overdrive
............................ 2-19 .
Audio System Tips .............................. 3-19
Audio Systems
.................................. 3-6
Automatic Transmission
Check
...................................... 7-55
Fluid .................................. 6-17, 6-70
Park Mechanism Check
........................ 7-57
Operation
................................... 2-17
Shifting
..................................... 2-17
Axle
Front
....................................... 6-24
Rear
.................................. 2-22, 6-22
Battery
....................................... 6-35
ChargeLight ................................ 2-56
Jump Starting ................................. 5-3
Replacement. Keyless Entry ..................... 2-7
BBB Auto Line
................................. 8-9
Better Business Bureau Mediation
................... 8-9
Brake Fluid
.................................... 6-31
Brake. Parking
................................. 2-28
Brake System Warning Light
...................... 2-58
Warnings .................................... 5-3
9-1
. . ~ ..........
Page 391 of 402
Downloaded from www.Manualslib.com manuals search engine 9-2
Page 392 of 402
Downloaded from www.Manualslib.com manuals search engine Cooltint Heater. Engine ............................. 2- 16'
%ruise Control .................................... 2-40
Customer Assi-stanceTnf~'o;l~tio~ .................... -8- 1
Customer Satisfaction Procedure ..................... 8-2
C.ourtesy Transportati.on ............................ 8-8
Night ....................................... ... 4-29
Off-Road ....... .......... .................. 4-14
0.ncurves ........ ' ............................ 4-9
Rainy C.0 ndixions ............................... 4-3-1
Snowy arid . Icy Conditions .......................... 4-33
ThrQugh Water ............................... 4-33
Wet Roads .................................. 4-31
W1nle.r ......................................... 4-39
With:a Trailer: ............................ ... A . 4-54
Dr.unken Driving. ................................ 4-3
Diiving On Cfades While Towing a Tr-ailtr ............ 4-56