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Downloaded from www.Manualslib.com manuals search engine Part C: Periodic Maintenance
Inspections
Listed below are inspections and services which should be
performed at least twice a year (for instance, each spring
and fall). You should let your GM dealer’s service
department or other qualified service center do these jobs.
Make sure any necessary repairs are completed at once.
Proper procedures to perform these services may be
found in a GM service manual. See “Service and Owner
Publications” in the Index.
Steering and Suspension Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs of
wear or lack
of lubrication. Inspect the power steering
lines and hoses for proper hook-up, binding, leaks,
cracks, chafing, etc.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body near
the exhaust system. Look for broken, damaged, missing or
out-of-position parts as well as open seams, holes, loose
connections or other conditions which could cause a heat
build-up in the
floor pan or could let exhaust fumes into
the vehicle. See “Engine Exhaust” in the Index.
Radiator and Heater Hose Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen
or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed.
Throttle Linkage Inspection
Inspect the throttle linkage for interference or binding,
and for damaged
or missing parts. Replace parts as
needed. Replace any cables that have high effort or
excessive wear.
Do not lubricate accelerator and cruise
control cables.
Rear Axle Service
Check the gear lubricant level in the rear axle and add if
needed. See “Rear Axle” in the Index. A fluid loss may
indicate a problem. Check the axle and repair it if needed.
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Downloaded from www.Manualslib.com manuals search engine Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and rotors
for surface condition. Also inspect drum brake linings
for wear and cracks. Inspect other brake parts, including
drums, wheel cylinders, calipers, parking brake, etc. The
parking brake is self-adjusting and no manual
adjustment is required.
You may need to have your
brakes inspected more often if your driving habits or
conditions result
in frequent braking.
CaliperKnuckle Maintenance Inspection
If you operate your vehicle in a highly corrosive
environment, as indicated by the shaded areas on the
map following this text, your vehicle may require
additional brake service. Refer to the appropriate
GM Service Bulletin for the proper front caliper
inspection procedure. As necessary, front caliper pins
and knuckle brake pad abutments should be lubricated
at every other tire rotation.
Also, see your GM dealer’s
service department or qualified service center for
additional information.
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Downloaded from www.Manualslib.com manuals search engine Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and Services” or “Periodic Maintenance”
can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
I I ODOMETER I
I I
DATE
MAINTENANCE PERFORMED
SERVICED BY READING
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Downloaded from www.Manualslib.com manuals search engine I
Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
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Downloaded from www.Manualslib.com manuals search engine 0 Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
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8-4
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8-8
8-9
Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Chevrolet/Geo Roadside Assistance Program
Canadian Roadside Assistance
Courtesy Transportation GM Participation
in an Alternative Dispute
Resolution Program Warranty
Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to General Motors
Ordering Service and Owner Publications
in Canada
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Downloaded from www.Manualslib.com manuals search engine Customer Satisfaction Procedure
c
I
Chevrolet dealers have the facilities, trained technicians
and up-to-date information to promptly address any
concerns you may have. However,
if a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level.
If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner
of the dealership or the
General Manager.
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Downloaded from www.Manualslib.com manuals search engine Chevrolet/Geo Roadside
Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited
to announce the
establishment of the ChevroletIGeo Roadside Assistance
Center. As the owner
of a 1997 Chevrolet/Geo,
membership in Roadside Assistance is free. Roadside Assistance is
available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
( 1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access
to a
nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy" Care:
0
0
0
0
Toll-free number, 1 -800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs (ie.,
wrecker services, locksmithkey service, glass
repair, etc.)
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Downloaded from www.Manualslib.com manuals search engine ROADSIDE Courtesy TM Care PROVIDES:
0 Roadside Basic Care services (as outlined above)
Plus
:
FREE Non-Warranty Towing (to the closest dealer
0 FREE LocksmitWKey Service (when keys are lost
0 FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
from a legal roadway)
on the road or locked inside)
the road) Chevrolet/Geo offers Courtesy Transportation
for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with
the coverage provided by the Bumper
to Bumper
New Vehicle Limited Warranty
to eligible purchasers
of 1997 ChevroletlGeo passenger car 2nd light duty
trucks. (Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating 1997 and newer Chevrolet/Geo
vehicles for
a period of 3 years/36,000 miles (60 000 km),
whichever occurs first. All Courtesy Care services must
be pre-arranged by Chevrolet Roadside or dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included
in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue Basic Care and Courtesy Care
at any time.
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