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NISSAN CUSTOMER CARE PROGRAM
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your NISSAN dealer cannot
assist you with or you would like to provide NISSAN directly with
comments or questions, please contact the NISSAN Consumer
Affairs Department using our toll-free number:
For U.S. mainland customers
1-800-NISSAN-1 (1-800-647-7261)
For Hawaii customers
(808) 531-0231 (Oahu Number)
For Canada customers
1-800-387-0122
The Consumer Affairs Department will ask for the following infor-
mation:
Ð Your name, address, and telephone number
Ð Vehicle identification number (on dashboard)
Ð Date of purchase
Ð Current odometer reading
Ð Your NISSAN dealer's name
Ð Your comments or questionsOR
You can write to NISSAN with the information on the left at:
For U.S. mainland and Alaska customers
Nissan Motor Corporation in U.S.A.
Consumer Affairs Department
P.O. Box 191
Gardena, California 90247
For Hawaii customers
Nissan Motor Corporation in Hawaii
2880 Kilihau St.
Honolulu, Hawaii 96819
For Canada customers
Nissan Canada Inc.
P.O. Box 1709, Station ``B''
Mississauga, Ontario L4Y 4H6
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
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Air bag system
The driver air bag is located in the center of
the steering wheel; the front passenger air
bag is mounted in the dashboard above the
glove box. The supplemental air bag system
is designed to inflate in higher severity fron-
tal collisions, although it may inflate if the
forces in another type of collision are similar
to those of a higher severity frontal impact. It
may not inflate in certain frontal collisions.
Vehicle damage (or lack of it) is not always
an indication of proper air bag operation.
When the supplemental air bag inflates, a
fairly loud noise may be heard, followed byrelease of smoke. This smoke is not harmful
and does not indicate a fire, but care should
be taken not to intentionally inhale it, as it
may cause irritation and choking. Those
with a history of breathing trouble should get
fresh air promptly.
The supplemental air bags, along with the use
of seat belts, help to cushion the impact force
on the face and chest of the occupant. They
can help save lives and reduce serious inju-
ries. However, an inflating air bag may cause
facial abrasions or other injuries. Air bags do
not provide restraint to the lower body.
Seat belts should be correctly worn and thedriver and passenger seated upright as far
as practical away from the steering wheel or
dashboard. Since the air bag inflates quickly
in order to help protect the occupant, the
force of the air bag inflating can increase the
risk of injury if the occupant is too close to or
is against the air bag module during inflation.
The supplemental air bag will deflate quickly
after a collision.
The supplemental air bags will operate
only when the ignition switch is in the
``ON'' or ``START'' position.
WARNING
cRight after inflation, several supple-
mental air bag system components
will be hot. Do not touch them; you
may severely burn yourself.
c
No unauthorized changes should be
made to any components or wiring of
the supplemental air bag system. This
is to prevent accidental inflation of
the supplemental air bag or damage
to the supplemental air bag system.
cTampering with the supplemental air
bag system may result in serious
personal injury. Tampering includes
APD0507
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changes to the steering wheel and
the instrument panel assembly by
placing material over the steering
wheel pad and above the dashboard,
or by installing additional trim mate-
rial around the supplemental air bag
system.
cDo not place any objects on the
steering wheel pad or on the instru-
ment panel. Also, do not place any
objects between any occupant and
the steering wheel or instrument
panel. Such objects may become
dangerous projectiles and cause in-
jury if the air bag inflates.
cWork around and on the supplemen-
tal air bag system should be done by
an authorized NISSAN dealer. Instal-
lation of electrical equipment should
also be done by an authorized NIS-
SAN dealer. The yellow SRS wiring
should not be modified or discon-
nected. Unauthorized electrical test
equipment and probing devices
should not be used on the supple-
mental air bag system.Warning labels about the supplemental air
bag system are placed in the vehicle.
APD0513
WARNING LABELS
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and releases hydraulic pressure (like pump-
ing the brakes very quickly). While the ac-
tuator is working, you may feel a pulsation in
the brake pedal and hear a noise or vibra-
tion from the actuator under the hood. This
is normal and indicates that the anti-lock
system is working properly. However, the
pulsation may indicate that road conditions
are hazardous and extra care is required
while driving.
Self-test feature
The anti-lock brake system is sophisticated,
with electronic sensors, electric pumps, and
hydraulic solenoids controlled by a com-
puter. The computer has a built-in diagnos-
tic feature that tests the system each time
you start the engine and move the vehicle at
a low speed in forward or reverse. When the
self-test occurs, you may hear a ``clunk''
noise and/or feel a pulsation in the brake
pedal. This is normal and is not an indica-
tion of any malfunction. If the computer
senses any malfunction, it switches the anti-
lock brake system OFF and turns on the
ABS brake warning light in the dashboard.
The brake system will then behave nor-
mally, but without anti-lock assistance.
If the light comes on during the self-test orwhile you are driving, you should take your
car to your NISSAN dealer for repair at your
earliest convenience.
WARNING
The anti-lock brake system is a sophis-
ticated device, but it cannot prevent
accidents resulting from careless or
dangerous driving techniques. It can
help maintain vehicle control during
braking on slippery surfaces, but re-
member that the stopping distance on
slippery surfaces will be longer than on
normal surfaces, even with the anti-
lock system. Stopping distances may
also be longer on rough, gravel or
snow covered roads, or if you are using
tire chains. Always maintain a safe dis-
tance from the vehicle in front of you.
Ultimately, the responsibility for safety
of self and others rests in the hands of
the driver.
Tire type and condition of tires may
also affect braking effectiveness.
cWhen replacing tires, install the
specified size of tire on all 4 wheels.cWhen installing a spare tire, make
sure it is the proper size and type as
specified on the tire placard. For tire
placard location information, refer to
ªTire placardº in the Owner's Manual
index.
Refer to ``Wheels and Tires'' in the
``Do-it-yourself operations'' section of
this manual.
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