Page 223 of 320

Canadian Motor Vehicle Arbitration Plan
(CAMVAP)
If a specific item of concern arises, where a solution
cannot be reached between a vehicle owner, Ford of
Canada, and/or one of its dealers (that all parties can
agree upon), the owner may wish to use the services
offered by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
CAMVAP uses the services of Provincial
Administrators to assist consumers in scheduling and
preparing for their arbitration hearings. However,
before you can proceed with CAMVAP you must
follow your manufacturer's dispute resolution
process as outlined under "Service/Maintenance
Concerns (U.S. or Canada)" earlier in this chapter.
220Consumers wishing to obtain further information
about the program can obtain an information booklet
from your dealer or contact the Provincial
Administrator, Canadian Motor Vehicle Arbitration
Plan, at the address or telephone number shown
below.
0 & P Services
595 Bay Street - Suite 300
Toronto, Ontario
M5G 2C2
Telephone 1 (800) 207-0685
Page 233 of 320

Servicing Your ContinentalService Made Easy
Ford has two goals for servicing your vehicle.
1. When we can, we design parts that do not
need to be serviced.
2. We want to make servicing your vehicle as
easy as possible. To help you: We highlight do-it-yourself items in yellow in
the engine compartment so that you can find them
easily. When possible, we design - such as the
headlamp bulbs-- that can be replaced without
tools. We give you a Maintenance Schedule that
makes tracking routine service for your vehicle
easy. The maintenance schedule is located in
the Maintenance Schedule and Record booklet.This chapter tells you about the basic parts that you
need to check and service regularly.
If your vehicle needs professional servicing, your
dealership can provide the parts and service required.
Check your Warranty Information Booklet to find out
which parts and services are covered. Also see the
Customer Assistance chapter of this Owner Guide.
Ford Motor Company recommends that the Owner
Maintenance Checks listed in the Maintenance
Schedule and Record booklet be performed for the
proper operation of your vehicle. In addition to the
conditions listed in the Owner Maintenance Checklist,
be alert for any unusual noise, vibration, or other
indication that your vehicle may need service. If you
do notice something unusual, see that your vehicle is
serviced promptly.
231
Page 245 of 320

Fuel Economy
Fuel economy is an estimate of the efficiency of
your vehicle and can be calculated as Miles Per
Gallon (MPG) or liters Per 100 Kilometers (L/
100K).
Do not calculate fuel economy during your vehicle's
break-in period. This would not be an accurate
estimate of how much fuel your vehicle will
normally use.
Tocalculate fuel economy:
I .Fill the tank completely and record the initial
odometer reading.
2.Every time you buy fuel record the amount (in
gallons or liters) purchased.
3.After at least three to five tankfuls, fill the fuel
tank and record the final odometer reading.
4. Use these equations to calculate your fuel
economy. English: MPG = (total miles)/(gallons used). Metric: L/100K = (liters used) x 100/(total
kilometers)
Comparisons With EPA Fuel Economy
Estimates
EPA fuel economy figures are obtained from
laboratory tests under simulated road conditions and
may not reflect the actual conditions you experience
or your style of driving. The EPA fuel economy
estimate is not a guarantee that you will achieve the
fuel economy shown.
The following decrease fuel economy: Lack of regular, scheduled maintenance Rapid acceleration and excessive speed Driving with your foot on the brake Sudden stops Extended engine idling
243
Page 246 of 320

Using speed control in hilly terrain Extended use of the A/C, defroster, rear window
defroster and other accessories Underinflated tires Heavy loads Aftermarket add-ons such as bike, ski or luggage
racks, bug deflectors, etc.
Self-Service Pointers
If you choose to do your own fueling, you should
also perform a few simple maintenance routines.
This extra effort will save you additional money and
contribute to the driving efficiency of your vehicle.
The following procedures require only a tire gauge,
a rag, an oil can spout and windshield washer fluid.Check the engine oil at every refueling stopClean the windshield, outside mirrors and
headlights
244 Check windshield washer fluid Check tires for excessive wear or worn edges Check the tire pressure at least monthly
Engine Oil Recommendations
We recommend using Motorcraft oil or an equivalent
oil meeting Ford Specification ESE-M2C153-E and
displaying the American Petroleum Institute
CERTIFICATION MARK on the front of the
container.
Page 247 of 320

The API Certification Mark
Never use:"Non-Detergent" oilsOils labeled API SA, SB, SC, SD, SE, SF or
SGAdditional engine oil additives, oil treatments
or engine treatmentsEngine oils with an SAE 5W-30 viscosity are
PREFERRED for your vehicle. They provide the
best engine performance, fuel economy and engine
protection for all climates down to -15°F (-25°C).
Synthetic engine oils which are CERTIFIED and of
the preferred viscosity may be used in your engine.
The engine oil and oil filter must still be changed
according to the maintenance schedule.
Checking and Adding Engine Oil
Since the proper amount of engine oil is important
for safe engine operation, check the oil using the
dipstick each time you put fuel in your vehicle.
Remember the engine must be off, the oil must be
warm and the vehicle must be parked on level
ground.
Checking the engine oil level:
1. Turn the engine off after it has warmed up and
allow a few minutes for the engine oil to drain
back into the oil pan.
245
Page 249 of 320
Changing the Engine Oil and the Oil
Filter
Refer to the Maintenance Schedule and Record
booklet for recommended intervals./!\ WARNINGContinuous contact with USED motor oilhas caused cancer in laboratory mice.Protect your skin by washing with soap and water.
Engine Coolant
Checking the Engine Coolant
NOTE: Be sure to read and understand
Precautions Men Servicing Your Vehicle at the
beginning of this chapter./!\ WARNINGThe cooling fan is automatic and may comeon at any time. Always disconnect thenegative terminal of the battery beforeworking near the fan.Cold fill levelThe engine coolant reservoir
247
Page 250 of 320

Your vehicle's coolant protects your engine from
overheating in the summer and from freezing in the
winter. Check the level of the coolant at least once
a month. Simply look at the engine coolant
reservoir located in the engine compartment. To
locate the reservoir, see the diagram of your
vehicle's engine under Engine Type, in this chapter.
Check the engine coolant level in the engine coolant
reservoir at least once a month using the following
guidelines.
When your vehicle's engine is cool, the coolant level
in the engine coolant reservoir should be at the top
of the clear portion of the reservoir. If the level is
below the cold fill level, coolant may need to be
added.
The coolant additives also protect the entire cooling
system from internal passageway corrosion and
these additives lubricate the water pump. The
coolant should be serviced as noted in the
Maintenance Schedule and Record booklet.
248Adding engine coolant/!\ WARNINGDo not put engine coolant in the containerfor the windshield washer fluid.If sprayed to clean the glass, engine coolant or
antifreeze could make it difficult to see through the
windshield./!\ WARNINGNever remove the pressure cap while theengine is running or hot. Follow these stepsto avoid personal injury that can be causedby escaping steam or engine coolant.1. Before you remove the cap, turn the engine off
and let it cool. Even when the engine is cool, be
careful when you remove the pressure cap.
Page 254 of 320

Select maximum heater temperature and fan
speed settings. Position control to discharge air
at A/C vents in instrument panel. Start engine and allow to idle. While engine is
idling, feel for hot air at A/C vents.
NOTE: IF AIR DISCHARGE REMAINS COOL
AND ENGINE TEMPERATURE GAUGE DOES
NOT MOVE, SHUT ENGINE OFF
IMMEDIATELY. This is an indication of low
coolant level and/or air pockets in coolant system.
Allow engine to cool and repeat the previous steps. Allow to idle until normal operating temperature
is reached. Hot air should discharge from A/C
vents. The engine temperature gauge should
maintain a stabilized reading in the middle of the
"NORMAL" range and the lower radiator hose
should feel hot to the touch. Shut off the engine and allow to cool down.
252 After the engine cools down, recheck the engine
coolant level. Fill reservoir to the COLD-FULL
level as required.Check for leaks at the draincock, block plug and
vent plug.Recheck the engine coolant level, using the
recommended procedure, after one or two
occasions of vehicle use. Fill to COLD-FULL
level as required.
Battery
Your vehicle may have a Motorcraft maintenance-
free battery. When the original equipment battery is
replaced under warranty it may be replaced by a low-
maintenance battery. See Motorcraft Parts at the
end of this chapter for the proper replacement
battery.