1996 FORD WINDSTAR maintenance

Introductory Information
3
*
[IN01280(ALL)04/95]
To use theIndex, turn to the back of the book and search in the
alphabetical listing for the word that best describes the
information you need. If the word you chose is not listed, think
of other related words and look them up. We have designed the
Index so that you can find information under a technical term.
%*
[IN01290(ALL)04/95]
Canadian Owners Ð French Version
*
[IN01301(ALL)05/95]
French Owner Guides can be obtained from your dealer or by
writing to Ford Motor Company of Canada, Limited, Service
Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y
4G3.
%*
[IN01350(ALL)04/95]
Your Maintenance Schedule and Record
Booklet
*
[IN01450(ALL)03/95]
TheMaintenance Schedule and Recordbooklet lists the services
that are most important for keeping your vehicle in good
condition. A record log is also provided to help you keep track
of all services performed.
%*
[IN01500(ALL)01/95]
About the Warranties
*
[IN01600(ALL)04/95]
Your vehicle is covered by three types of warranties:Basic
Vehicle Warranty,Extended Warrantieson certain parts, and
Emissions Warranties.
%*
[IN02000(ALL)03/95]
Read yourWarranty Information Bookletcarefully to find out
about your vehicle's warranties and your basic rights and
responsibilities.
*
[IN02200(ALL)03/95]
If you lose yourWarranty Information Booklet,you can get a new
one free of charge. Contact any Ford or Lincoln-Mercury dealer,
or refer to the addresses and phone numbers on the first page
of this owner guide.
File:wnins.ex
Update:Tue Mar 19 08:27:16 1996

18
*
[SR06100(ALL)05/95]
Safety Belt Maintenance
*
[SR06200(ALL)05/95]
Check the safety belt systems periodically to make sure that
they work properly and are not damaged.
*
[SR06300(ALL)05/95]
All safety belt assemblies, including retractors, buckles, front
seat belt buckle support assemblies (slide bar) (if so equipped),
child safety seat tether bracket assemblies (if so equipped), and
attaching hardware, should be inspected after any collision. Ford
recommends that all safety belt assemblies used in vehicles
involved in a collision be replaced. However, if the collision was
minor and a qualified technician finds that the belts do not
show damage and continue to operate properly, they do not
need to be replaced. Safety belt assemblies not in use during a
collision should also be inspected and replaced if either damage
or improper operation is noted.
%*
[SR06400(ALL)05/95]
Cleaning the Safety Belts
*
[SR06500(ALL)05/95]
Clean the safety belts with any mild soap solution that is
recommended for cleaning upholstery or carpets. Do not bleach
or dye the belt webbing because this may weaken it.
%*
[SR06600(ALL)05/95]
Safety Belt Extension Assembly
*
[SR06700(ALL)05/95]
For some people, the safety belt may be too short even when it
is fully extended. You can add about eight inches (20 cm) to the
belt length with a safety belt extension assembly (part number
611C22). Safety belt extensions are available at no cost from
your dealer.
*
[SR06800(ALL)05/95]
RWARNING
Failure to follow these instructions will affect the
performance of the safety belts and increase the risk of
personal injury.
File:wnsrs.ex
Update:Tue Mar 19 08:27:08 1996

Safety Restraints
25
*
[SR12920(ALL)05/95]
The air bag system uses a readiness light and a tone to indicate
the condition of the system. The readiness light is in the
instrument cluster. When you turn the ignition to the ON
position, this light will illuminate for approximately six (6)
seconds and then turn off. This indicates that the system is
operating normally.NOTE:Maintenance of the air bag system is
not required.
%*
[SR12930(ALL)05/95]
A problem with the system is indicated by one or more of the
following:
*
[SR12940(ALL)05/95]
n
the readiness light will either flash or stay lit,
*
[SR12950(ALL)05/95]
n
or it will not light immediately after ignition is turned on,
% [SR12960(ALL)05/95]
n
a group of five beeps will be heard. The tone pattern will
repeat periodically until the problem and light are repaired.
[SR12970(ALL)05/95]
If any of these things happen, even intermittently, have the air
bag system serviced at your Ford or Lincoln-Mercury dealer
immediately.
%*
[SR13000(ALL)03/95]
Disposal of supplemental air bag equipped vehicles
[SR13150(ALL)02/95]
For disposal of air bags or air bag equipped vehicles, see your
local Ford or Lincoln-Mercury dealer. Air bags MUST be
disposed of by qualified personnel.
*
[SR13700(ALL)05/95]
Safety Restraints for Children
*
[SR13800(ALL)02/95]
In the U.S. and Canada, you are required by law to use safety
restraints for children. If small children ride in your vehicle Ð
this generally includes children who are four years old or
younger and who weigh 40 pounds (18 kg) or less Ð you must
put them in safety seats that are made specially for children.
Safety belts alone do not provide maximum protection for these
children. Check your local and state laws for specific
requirements.
File:wnsrs.ex
Update:Tue Mar 19 08:27:08 1996

38
*
[SR19900(ALL)05/95]
Built-in child seat maintenance
[SR20000(ALL)05/95]
Regularly inspect the lap and shoulder belts system of your
child seat. See your Ford Dealer if the shoulder belt webbing is
frayed, or if the buckle and tongue are damaged and/or do not
function properly.
%*
[SR20100(ALL)05/95]
Safety Belts for Children
*
[SR20200(ALL)05/95]
Children who are too large for child safety seats should always
wear safety belts. (See instructions with your child seat, or
contact its manufacturer, to determine maximum size of child
that will safely fit in the seat.)
*
[SR20300(ALL)05/95]
RWARNING
If safety belts are not properly worn and adjusted as
described, the risk of serious injury to the child in a
collision will be much greater.
*
[SR20400(ALL)05/95]
If the shoulder belt portion of one of the lap and shoulder belts
can be positioned so that it does not cross or rest in front of the
child's face or neck, the child should wear the lap and shoulder
belt. Moving the child closer to the center of the vehicle may
help provide a good shoulder belt fit.
*
[SR20600(ALL)05/95]
Lap belts and the lap belt portion of lap and shoulder belts
should always be worn snugly and below the hips, touching the
child's thighs.
*
[SR20700(ALL)05/95]
RWARNING
To reduce the risk of serious injury in a collision,
children should always ride with the seatback upright.
File:wnsrs.ex
Update:Tue Mar 19 08:27:08 1996

Driving Your Windstar
257
*
[DR20200(ALL)05/95]
RWARNING
Always replace a fuse with one that has the specified
amperage rating. Using a fuse with a higher amperage
rating can cause severe wire damage and could start a
fire.
%*
[DR20300(ALL)01/95]
Driving While You Tow
*
[DR20400(ALL)05/95]
Be especially careful when driving while you tow a trailer.
Never drive faster than 45 mph (70 km/h) when you tow in
hilly country on hot days. Also, anticipate stops so that you can
brake gradually.
*
[DR20500(ALL)01/93]
If you use the speed control while you are towing on very long,
steep grades, the speed control may shut off automatically.
*
[DR20600(ALL)01/93]
When descending a steep grade with a trailer, operate in Drive
rather than Overdrive. If additional braking is needed, shift into
2 (Second) or 1 (First) gear.
*
[DR20700(ALL)01/95]
Servicing your vehicle if you tow
[DR20800(ALL)09/93]
If you tow a trailer for a long distance, your vehicle will need
to be serviced more frequently than usual. See theMaintenance
Schedule and Record Booklet.
File:wndrs.ex
Update:Tue Mar 19 08:18:48 1996

284
*
[HS00800(ALL)01/93]
If You Have a Service Concern
*
[HS00900(ALL)01/93]
Ford Motor Company has authorized Ford and Lincoln-Mercury
dealerships to service your vehicle. This section tells you how to
get service or maintenance for your vehicle.
% [HS01510(ALL)04/95]
Dealership Service and Maintenance
[HS01520(ALL)04/95]
Your satisfaction is our #1 goal. If you have questions or
concerns with your vehicle, we suggest you follow these steps:
[HS01530(ALL)04/95]1.
Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
[HS01540(ALL)04/95]2.
If the inquiry or concern remains unresolved, contact the
Sales Manager or Service Manager at the dealership.
[HS01550(ALL)04/95]3.
If the inquiry or concern cannot be resolved at the dealership
level, please contact the Ford Customer Assistance Center.
[HS01560(ALL)04/95]
In the United States:
[HS01570(ALL)04/95]
7-1/2 pica art:0050105-AFile:wnhss.ex
Update:Tue Mar 19 08:17:31 1996

Customer Assistance
289
*
[HS06600(ALL)04/95]
To review your case properly, the Board needs the following
information:
*
[HS06700(ALL)04/95]
n
legible copies of all documents and maintenance or repair
orders that relate to the case
[HS06800(ALL)02/95]
n
the year, make, model, and Vehicle Identification Number
*
[HS06900(ALL)04/95]
n
the date you bought your vehicle
*
[HS07000(ALL)04/95]
n
the date of repair and the mileage at the time of repair
*
[HS07100(ALL)04/95]
n
the current mileage
*
[HS07200(ALL)04/95]
n
the name of the dealer who sold you the vehicle or who
serviced your vehicle
*
[HS07300(ALL)04/95]
n
a brief description of your unresolved complaint
*
[HS07400(ALL)05/95]
n
a brief summary of actions that were taken with the dealer
and Ford Motor Company
[HS07500(ALL)02/95]
n
the names (if known) of all people you contacted at the
dealership
[HS07600(ALL)02/95]
n
a description of the action you want taken to resolve your
concern
[HS07651(ALL)04/95]
Should your application NOT qualify for review, an explanation
will be mailed to you.
File:wnhss.ex
Update:Tue Mar 19 08:17:31 1996

292
%*
[HS09000(ALL)05/95]
Ford of Canada Customer Assistance
*
[HS09100(ALL)03/95]
Ford Motor Company of Canada, Limited
[HS09200(ALL)08/93]
Owners who wish to telephone the Company may contact the
Customer Assistance Centre using the following telephone
number or may write to the following address:
[HS09300(ALL)08/93]
Please have your 17-digit vehicle identification number available.
*
[HS09400(ALL)05/95]
7-1/2 pica art:0050104-B
%*
[HS09501(ALL)03/95]
Canadian Motor Vehicle Arbitration Plan (CAMVAP)
*
[HS09600(ALL)03/95]
If a specific item of concern arises, where a solution cannot be
reached between a vehicle owner, Ford of Canada, and/or one
of its dealers (that all parties can agree upon), the owner may
wish to use the services offered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
*
[HS09700(ALL)05/95]
CAMVAP uses the services of Provincial Administrators to
assist consumers in scheduling and preparing for their
arbitration hearings. However, before you can proceed with
CAMVAP you must follow your manufacturer's dispute
resolution process as outlined under ªService/Maintenance
Concerns (U.S. or Canada)º earlier in this chapter.
File:wnhss.ex
Update:Tue Mar 19 08:17:31 1996