Page 386 of 403

Downloaded from www.Manualslib.com manuals search engine For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program is
available only in the United States and Canada.
GM Participation in BBB AUTO
LINE -- Alternative Dispute
Resolution Program*
.. *This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change .eligibility
limitations and/or to discontinue its participation in
this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier in this section is very successful. There
may be instances ,where
an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes .between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a
GM vehicle.
If. you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington, VA
22203
Telephone: 1-800-955-5 100
8-7
Page 388 of 403

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
KlG 352
-REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047
In Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of 'Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario L1H
8P7
Service and Owner Publications
em
Service manuals, service bulletins, owner's manuals and
other service literature are avai1,able for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . . 1-800-55 1-4 123 '
Canada . . . . . . . . . . . . 1-800-668-5539
8-9
Page 392 of 403

Downloaded from www.Manualslib.com manuals search engine Compact Disc Care ............................. 3-28
Compact Disc Player
....................... 3-1 8. 3-20
Compact Disc Player Errors
.................. 3-1 8. 3.22
Compass. Electronic
............................. 2-39
Compass. Rearview Mirror with
................... 2-39
Composife Headlamps
........................... 6-37
Console Storage
................................ 2-42
Control of a Vehicle
.............................. 4-5
Convenience Net
............................... 2-47
Convex Outside Mirror
.......................... 2-42
Coolant
....................................... 6-25
Heater, Engine
............................... 2- 12
Cooling System
................................ 5-1 1
Cruise Control ................................. 2-32
Cupholders
............................... 2-42, , 2-44
Customer Assistance for Text Telephone Us.ers
......... 8-3
Customer Assistance Information
................... 8- 1
Customer Satisfaction Procedure .................... 8- I
Damage, Finish ............................... 6-58
Damage. Sheet Metal
............................ 6-58
Daytime Running Lamps
......................... 2-36
Daytime Running Lamps Indicator Light
............ 2-66
Dead Battery
................................... 5-2
Defects, Reporting Safety
......................... 8-8
Defensive Driving
............................... 4- 1
Defogger, Rear Window .......................... 3-9
Defogging
..................................... 3-8
Defrosting
...................................... 3-8
Dolby@ B Noise Reduction
.................. 3-16. 3-17
RecoveryTank
............................... 5- 13
Courtesy Transportation
........................... 8-6 .
DomeLamps .................................. 2-38
Door Locks
....................................... 2-2
Panel
........................................ 2-7
Rear Security Locks
............................ 2-3
Side
........................................ 2-6
Driver Position
...... : .......................... 1-21
Driving Storage
Pocket
...... ~ ........................ 2-'46
City
........................................ 4-32
Defensive
.................................... 4-1
Drunken
..................................... 4-2
Freeway
.................................... 4-33
Guidelines
.................................. 4-13
InaBlizzard
................................. 4-39
IntheRain
.................................. 4-29
Night
...................................... 4-27
Off-Road
................................... 4-14
OnCurves ................................... 4-8
On Grades While Towing
a Trailer ............... 4-51
On Hill and Mountain Roads
.................... 4-35
On Snow and Ice .............................. 4-38
Throughwater
............................... 4-31
WetRoads
.................................. 4-29
Winter
...................................... 4-37
With
a Trailer ................................ 4-49
Drunken Driving
................................ 4-2
Easy Entry Seat (2-Door Utility)
................... 1-6
Electrical Equipment, Adding
........... 2- 12, 3-26, 6-6 1
Electrical System ............................... 6-61
Electric Tailgate Glass Release
.................... 2-27
Electrochromic
. Daymight Rearview Mirror .......... 2-39
9-3