Understanding Radio Reception
FM Stereo
FM stereo will give you the best sound. But FM signals
will reach only about
10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with
FM signals, causing
the sound to come and go.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting
the volume control on your radio to a safe
sound level before your hearing adapts to it.
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can add
what you want.
If you can, it’s very important to
do it properly. Added sound equipment may
interfere with the operation of your vehicle’s
engine, Delco radio
or other systems, and even
damage them. Your vehicle’s systems may
interfere with the operation
of sound equipment
that has been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
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Driving too fast through large water puddles or even
going through some car washes can
cause problems, too.
The water may affect your brakes. Try
to avoid puddles.
But
if you can’t, try to slow down before you hit them.
Wet brakes can cause accidents. They won’t work
well in
a quick stop and may cause pulling to one
side. You could lose control
of the vehicle.
After driving through a large puddle
of water or
a car
wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle
is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if your
tires haven’t much tread or if the pressure in one or
more is low.
It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t
a hard and fast rule about hydroplaning. The
best advice is to slow down when
it is raining.
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n
Section 8 Customer Assistance Information
L
Here you will find out how to contact Buick if you need
assistance. This section also tells you how to obtain
service publications and how to report any safety
defects.
This section includes information on:
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The Customer Satisfaction Prokedure
Customer Assistance for Text Telephone (TTY)
Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line - Alternative Dispute Resolution
Program
Reporting Safety Defects
Service and Owner Publications
Customer Satisfaction Procedure
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Your satisfaction and goodwill are important to your
dealer and Buick. Normally, any concern you may have
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For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
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Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However,
if you wish to write
Buick, write to:
Buick Motor Division
Customer Assistance Center
902
E. Hamilton Avenue
Flint,
MI, 48550
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian
and GM
Overseas offices. When contacting
Buick, please remember that your
concern will likely be resolved
in the dealership, using
the dealer’s facilities, equipment and personnel. That is
why we suggest you follow Step One first if you have
a
concern.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and
who use Text Telephones (TTYs),
Buick has
TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. (TTY users
in
Canada can dial 1-800-263-3830.)
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GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution
Program*
"This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves
the right to change eligibility
limitations and/or
to discontinue its participation in this
program.
Both Buick and your Buick dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience
has shown that, if a situation
arises where
you feel your concern has not been
adequately addressed, the Customer Satkcaction
Procedure described earlier
in this section is very
successful.
There may be instances where an impartial third party
can assist in arriving at
a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Buick voluntarily participates in BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers.
This program is available free of charge
to customers who currently own or lease
a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB
AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number
(VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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Service and Owner PubIications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
............... 1-800-551-4123
Canada
.................... 1-800-668-5539
Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They may
be useful for owners who wish to get a greater
understanding
of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish
to perform “do-it-yourself” service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
ProCarManuals.com
Convex Outside Mirror .......................... 2-37
Coolant
....................................... 6-20
Bleedvalves
................................. 5-19
RecoveryTank
............................... 5-16
Coolant Heater. Engine
.......................... 2- I3
Cooling System
................................ 5- I4
Courtesy Lamps
................................ 2-33
Courtesy Transportation
........................... 8-5
Cruise Control
................................. 2-29
CruiseLight
................................... 2-56
Cupholders
.................................... 2-38
Customer Assistance for Text Telephone Users
......... 8-3
Customer Assistance Information
................... 8- 1
Customer Satisfaction Procedure .................... 8- 1
Damage. Finish ............................... 6-49
Damage. Sheet Metal
............................ 6-48
Daytime Running Lamps
......................... 2-32
Dead Battery
................................... 5-2
Defects. Reporting Safety ......................... 8-7
Defensive Driving ............................... 4- 1
Defogger. Rear Window .......................... 3-6
Defogging
..................................... 3-5
Defrosting
..................................... 3-5
Dimensions, Vehicle
............................ 6-62
Dolby@
B Noise Reduction ................... 3-9, 3- 12
DoorLocks
..................................... 2-3
Driver Position
................................. 1 - 1 1
Driving
City
........................................ 4-17
Defensive
.................................... 4-1
Drunken
..................................... 4-2
Freeway
.................................... 4-18 InaBlizzard
................................. 4-25
In Foreign Countries
........................... 6-4
IntheRain
.................................. 4-15
Night
...................................... 4-13
OnCurves
................................... 4-8
On Grades While Towing
a Trailer ............... 4-34
On Hill and Mountain Roads
.................... 4-21
OnSnowandIce
............................. 4-24
Through Deep Standing Water
................... 4-17
WetRoads
.................................. 4-15
Winter
...................................... 4-23
With a Trailer
................................ 4-33
Drunken Driving
................................ 4-2
Electrical Equipment, Adding
..... 2- I I, 2- 12, 3-24, 6-52
Electrical System
............................... 6-52
Electronic Climate Control
........................ 3-1
Engine
.................................... 6-8, 6-9
Coolant
..................................... 6-20
Coolant Heater
............................... 2-13
Coolant Level Check
.......................... 7-35
Coolant Temperature Gage
..................... 2-51
Coolant Temperature Light
..................... 2-50
Exhaust
..................................... 2-23
Fuse Block (Driver’s Side)
...................... 6-58
Fuse Block (Passenger’s Side)
................... 6-56
Identification
................................ 6-51
OilLevelCheck
.............................. 7-35
Overheating
................................. 5-12
Running While Parked
......................... 2-23
Specifications
................................ 6-62
Starting
Your ........................... 2- 11, 2- 12
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