Voice contro l doe s no t wor k
Diagnosti c Test : Navigatio n Syste m Lin k an d
Functiona l Setu p
NOTE :
• Alway s chec k th e connector s fo r poo r connection s o r
loos e terminals .
• Befor e troubleshooting , writ e dow n th e customer' s
radi o statio n presets , an d ge t th e radi o an d naviga -
tio n syste m anti-thef t codes .
• Afte r troubleshooting , ente r th e radi o an d navigatio n
syste m anti-thef t codes , an d th e radi o statio n presets .
Befor e assumin g tha t a voic e contro l complain t i s
hardwar e related , ensur e tha t th e voic e contro l syste m
i s bein g operate d correctly .
• Mak e sur e yo u ar e o n th e correc t scree n whe n tryin g
t o issu e a voic e command . Fo r instance , th e com -
man d "Fin d th e neares t Italia n Restaurant " onl y
work s o n a Ma p screen . (Se e th e Navigatio n Owner' s
manua l fo r a complet e lis t o f allowe d voic e com -
mand s fo r th e informatio n bein g displayed) .
• Clos e th e window s an d sunroof .
• Se t th e fa n spee d t o lo w (1 o r 2) .
• Adjus t th e ai r flo w fro m th e dashboar d vent s s o tha t
they d o no t blo w agains t th e microphon e o n th e
celling .
• Paus e afte r pressin g th e TAL K button , the n giv e a
voic e comman d in a clear , natura l speakin g voice .
I f th e syste m canno t recogniz e you r command , spea k
louder .
• I f th e microphon e pick s u p voice s othe r tha n yours ,
th e syste m ma y no t interpre t you r voic e command s
correctly .
• I f yo u spea k a comman d wit h somethin g in you r
mouth , o r you r voic e is eithe r to o hig h o r to o husky ,
th e syste m ma y misinterpre t you r command .
1 . G o int o th e Diagnosti c mod e an d us e th e "Mi c Level "
diagnosti c th e unde r Functiona l Setu p (se e pag e 23 -48
t o chec k th e operatio n o f th e TAL K an d BAC K but -
tons.
Are the TALK and BACK buttons operational?
YES—G o to ste p 2 .
NO—Chec k fo r a n ope n o r shor t t o groun d o n naviga -
tio n uni t connecto r B (14P ) termina l No . 10 . 2
. Us e th e "Mi c Level " diagnosti c unde r Functiona l
Setu p (se e pag e 23-48 ) t o chec k th e operatio n o f th e
microphone .
Is the microphone operational?
YES—Chec k th e operatio n o f th e voic e contro l sys -
te m (Se e th e Navigatio n Syste m Owner' s Manual) .
NO—Chec k fo r a loos e o r missin g microphon e assembly .
I f OK , chec k fo r a n ope n o r shor t t o groun d o n navigatio n
uni t connecto r B (14P ) terminal s No . 6 an d No . 14 .
Curso r constantl y leave s roa d
Diagnosti c Test : Ya w Rat e an d Ca r Statu s
1 . Chec k th e GP S ico n o n th e navigatio n picture .
Is the GPS icon white?
YES—D o th e troubleshootin g fo r GP S ico n i s whit e
(see page 23-32)
NO—G o t o ste p 2 .
2 . G o int o th e Diagnosti c mod e an d us e th e "Ya w Rate "
diagnosti c (se e pag e 23-47 ) t o chec k th e ya w rat e
sensor .
3. G o int o th e Diagnosti c mod e an d us e th e "Ca r
Status " diagnosti c (se e pag e 23-45 ) t o chec k th e vehi -
cl e spee d pulse .
Are the yaw rate sensor and vehicle speed pulse OK?
YES—Th e proble m ma y b e normal . Chec k t o se e if
th e proble m occur s i n th e sam e place . I f i t does , th e
proble m coul d b e in th e database . G o to ste p 4 .
NO—I f th e proble m is th e ya w rat e sensor , replac e
the navigatio n uni t (se e pag e 23-53 ). I f th e proble m is
th e vehicl e spee d pulse , troubleshoo t th e vehicl e
spee d signa l circuit .
4 . Substitut e a known-goo d navigatio n uni t an d chec k
t o se e if th e proble m occur s i n th e sam e place .
Doe s the problem occur in the same place?
YES—Th e proble m is in th e database . Repor t th e
proble m accordin g t o th e Navigatio n Syste m
Owner' s Manua l unde r "Reportin g Errors" .
NO—Replac e th e navigatio n uni t
(se e pag e 53 ).
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