Page 351 of 388

Downloaded from www.Manualslib.com manuals search engine I Maintenance Schedule I1 I
- In hilly or mountainous terrain.
- When doing frequent trailer towing.
- Uses such as found in taxi, police or
vyou do not use your vehicle under any of
these conditions, change the fluid and filter
at
100,000 miles (I 66 000 km).
Manual transmission fluid doesn’t require
change.
0 Drain, flush and refill cooling system (or
every
24 months, whichever occurs first).
See “Engine Coolant’’ in the Index for what
to use. Inspect hoses. Clean radiator,
condenser, pressure cap and neck. Pressure
test the cooling system and pressure cap.
delivery service.
An Emission Control Service.
0 Replace
spark plugs (except 5.7L Code P
0 Inspect spark plug wires. An Emission Control
0 Replace air cleaner filter. An Emission Control
0 Inspect fuel tank, cap and lines. Inspect fuel
cap gasket for any damage. Replace parts as
needed.
An Emission Control Service. T
engine). An Emission Control Service.
Service.
Service.
I DATE ACTUAL MILEAGE SERVICED BY:
7-43
Page 352 of 388
Downloaded from www.Manualslib.com manuals search engine Maintenance Schedule I1 I
97,500 Miles (162 500 km)
0 Change engine oil and filter (or every
12 months, whichever occurs first).
An Emission Control Service.
Lubricate the steering linkage. Lubricate the
transmission shift linkage (or every
12 months, whichever occurs first).
0 Rotate tires. See “Tire Inspection and
Rotation” in the Index for proper rotation
pattern and additional information.
DATE SERVICED BY: ACTUAL MILEAGE
100,000 Miles (166 000 km)
0 Replace spark plugs (5.7L Code P engine
0 If you have not used your vehicle under
only).
An Emission Control Service.
conditions
of severe service and, therefore,
have not changed your automatic
transmission fluid, change both the fluid
and filter.
DATE SERVICED BY: ACTUAL MILEAGE
7-44
Page 364 of 388

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0
0
0
0
0
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from
the vehicle registration or title, or the plate at
the
left top of the instrument panel and visible
through the windshield.)
Dealer name and location
Vehicle delivery date and present mileage
Nature
of concern
We encourage you to call the toll free number listed
previously in order to give your inquiry prompt attention. However, if you wish
to write Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI
48007-7047
Refer to your Warranty and Owner Assistance '
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved
in the dealer, using the
dealer's facilities, equipment and personnel. That
is why
we suggest you follow Step One first if you have
a
concern .
Customer Assistance for the Hearing
or Speech Impaired
(TDD)
To assist customers who have hearing difficulties,
Chevrolet has installed special TDD
(Telecommunication Devices for the Deaf) equipment at
its Customer Assistance Center. Any hearing or speech
impaired customer who has access to a TDD or
a
conventional teletypewriter (TTY) can communicate
with Chevrolet by dialing:
1 -800-TDD-CHEV. (TDD
users
in Canada can dial 1-800-263-3830.)
Page 365 of 388

Downloaded from www.Manualslib.com manuals search engine GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
'"This program may not be available in all states,
depending
on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue
its participation in this
program.
Both Chevrolet and your Chevrolet dealer are
committed
to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a situation arises where you feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier
in this section is very
successful.
I nere may be instances wnere an Impartial third-party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty. To assist
in resolving these
disagreements, Chevrolet voluntarily participates
in
BBB AUTO LINE. BBB AUTO
LINE is an
out-of-court program
administered by the Better Business Bureau system
to
settle disputes between customers and automobile
manufacturers. This program is available free
of charge
to customers who currently own or lease
a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them
at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and
a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-3
Page 369 of 388

Downloaded from www.Manualslib.com manuals search engine 0 Vehicle color
0 Vehicle location
Telephone number where you can be reached
0 Vehicle mileage
0 Description of problem
Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered
in conjunction with the
coverage provided by the BUMPER TO BUMPER New
Vehicle Limited Warranty to retail purchasers
of 1995
Chevrolet/Geo passenger cars and light duty trucks
(please see
your selling dealer for details).
Courtesy Transportation includes:
0 One way shuttle ride for any warranty repair
completed during the same day.
0 Up to $30 maximum daily vehicle rental allowance
for any overnight warranty repair up to 5 days, OR
0 Up to $30 maximum daily cab, bus, or other
transportation allowance in
lieu of rental for any
overnight warranty repair up to
5 days, OR
0 Up to $10 daily fuel allowance for rides provided by
another person (i.e., friend, neighbor, etc.)
in lieu of
rental for any overnight warranty repair up
to 5 days.
Note: All Courtesy Transportation arrangements will
be administered by your Chevrolet/Geo dealership
service management. Claim amounts should reflect
all actual costs.
0 Chevrolet/Geo Courtesy Transportation is not part of
the BUMPER TO BUMPER New Vehicle Limited
Warranty. Chevrolet/Geo reserves
the right to make
any changes or discontinue Courtesy Transportation
at any
time without notification.
0 For additional program details contact your
Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for
information on courtesy transportation.
8-7