Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
Section
Here you will find out how to contact Chevrolet if you need assistance. This
section also tells you how to obtain service publications and how to report
any
safety defects.
This section includes information on: The Customer Satisfaction Procedure,
Customer Assistance for Hearing or Speech Impaired,
BBB Auto Line -
Alternative Dispute Resolution Program, Reporting Safety Defects,
Roadside Assistance, and Service Publications.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and Chevrolet.
Normally, any concern
with the sales transaction or the operation of your
vehicle
will be resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions of all concerned,
misunderstandings
can occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE - Discuss your concern with a member of dealership
management. Normally, concerns can be quickly resolved at that level. If
the matter has already been reviewed
with the Sales, Service, or Parts
Manager, contact the owner
of the dealership or the General Manager.
8-1
Downloaded from www.Manualslib.com manuals search engine Bulb Replacement Composite Headlamps
......................................... 6-32
Front Park Turn Signal Lamps ................................... 6-34
Halogen Bulb ................................................ 6-32
RearLamps .................................................. 6-35
Replacementchart ............................................ 6-64
Sealed Beam Headlamps ........................................ 6-31
C
Capacities and Specification ....................................... 6-62
Cargocover .................................................... 2-64
Cargo Tie Downs ................................................. 2-63
Carbon Monoxide ................................ 2-10.2-29.4-34. 4-44
Care of Your Cassette Tape Player (See “Audio Systems”)
Catalytic Converter
.............................................. 640
Certificatiomire Label ........................................... 4-37
Changing a Flat Tire .............................................. 5-21
Chemical Paint Spotting ........................................... 6-56
Child Restraints (See “Safety Belts”)
CHMSL (Center High Mounted Stop Lamp)
........................... 6-36
Cigarette LightedAshtrays ......................................... 2-54
Circuit Breakers (See “Fuses and Circuit Breakers”)
Cleaning
Fabricprotection
.............................................. 6-51
Finishcare .................................................. 6-54
Glass ....................................................... 6-53
InsideofVehicle .............................................. 6-49
Instrument Panel. Top .......................................... 6-52
Outside of Vehicle ............................................. 6-53
Special Problems .............................................. 6-51
VinylorLeather .............................................. 6-52
Weatherslips ................................................. 6-53
Wheels and Tires .............................................. 6-55
Audio System without a Compact Disc (CD) ......................... 3-5
Audio System with Compact Disc (CD) ............................. 3-5
Comfort Controls ................................................. 3-1
Compass ....................................................... 2-59
Console
Centeroverhead
.............................................. 2-58
Garage Door Opener Compartment ............................... 2-61
ConvenienceNet ................................................ 2-63
Control of a Vehicle ............................................... 4-4
Coolant (See “Engine”)
Cooling System Capacity
.......................................... 6-63
Courtesy Transportation ............................................ 8-7
Crankcasecapacity .............................................. 6-63
Cruise Control (Option) ........................................... 2-42
OnHills ..................................................... 246
Passing Another Vehicle ........................................ 2-45
To Erase Speed Memory ........................................ 246
ToGetOutOf ................................................ 246
ToIncreaseSpeed ............................................. 24
ToReduceSpeed .............................................. 2-45
Clock. Setting the
2
