1995 CADILLAC SEVILLE service

Downloaded from www.Manualslib.com manuals search engine Shuttle Service
Warranty work can frequently be handled in one day, but there is no
reason for you to wait around. Cadillac helps eliminate inconvenience
to you with transportation alternatives.
Gold Key Courtesy Transportation provides shuttle service for same day
warranty work.
Your Cadillac Dealer can get you where you need to be
with minimal interruption of your daily schedule.
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Downloaded from www.Manualslib.com manuals search engine -c
C. c
CUSTOMER ASSISTANCE INFORMATION
Here you will find out how to contact Cadillac if you need assistance. This
section also tells you how to obtain service publications and how to report
any safety defects.
This section includes information on:
The Customer Satisfaction
Procedure, Customer Assistance for Hearing or Speech Impaired,
BBB
Auto Line - Alternative Dispute Resolution Program, Reporting Safety
Defects, Roadside Assistance, and Service and Owner Publications.
CUSTOMER SATISFACTION PROCEDURE
Your satisfaction and goodwill are important to your dealer and Cadillac.
Normally, any concern with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern has not been resolved to
your satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member of dealer
management. Normally, concerns can be quickly resolved at that
level. If
the matter has already been reviewed with the Sales, Service, or Parts
Manager, contact
the owner of the dealer or the General Manager.
STEP TWO -- If after contacting a member of dealer management, it
appears your concern cannot be resolved by the dealer without further
help, contact the Cadillac Consumer Relations Center 24 hours
a day by
calling 1-800-458-8006. In Canada, contact
GM of Canada Customer
Assistance Center in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call
(525) 254-3777. In Puerto Rico, call 1-800-496-9992
(English) or 1-800-496-9993 (Spanish). In the
U.S. Virgin Islands, call
1-800-496-9994. In other overseas locations, contact GM North American
Export Sales in Canada by calling 1-905-644-4112.
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Downloaded from www.Manualslib.com manuals search engine - REPORTING SAFETY DEFECTS TO THE
CANADlAN GOWWMENT
-- If you live in Canada, and you believe that your vehicle has a safety
defect, you should immediately notify Transport Canada, in addition to
notifying General Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETYDEFECTS TO
~- GENERU MOTORS
In addition to notifying NHTSA (or Transport Canada) in a situation like
this, we certainly hope you’ll notify
us. Please call us at our Consumer
~ ~- Relations Center, 1-800-458-8006, or write:
Cadillac Consumer Relations Center Cadillac Motor Car Division
30009 Van Dyke
PO. Box 9025
Warren, MI 48090-9025
-- In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854
(French). Or, write:
General Motors
of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
SERWCE AND O’WNER PUBLICATIONS
Service manuals, service bulletins, owner’s manuals and other service
literature are available for purchase for all current and many past model
General Motors vehicles. -
__ Toll-free telephone numbers for ordering information:
United States 1-800-551-4123
Canada 1-800-668-5539
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Downloaded from www.Manualslib.com manuals search engine SERWCE "NU!S
Service manuals contain diagnosis and repair information for all chassis
and body systems. They may be useful for owners who wish to get a
greater understanding of their vehicle.
They are also useful for owners
with the appropriate skill level or training who wish to perform
"do-it-yourself" service. These are authentic General Motors service
manuals meant for professional, qualified technicians.
SERWCE BULLETINS
Service bulletins covering various subjects are regularly sent to a 111 Genera 1
Motors dealerships. GM-monitors product performance in the field. When
service methods are found which promote better service on GM vehicles,
bulletins are created to help the technician perform better service. Service
bulletins may involve any number of vehicles. Some
will describe
inexpensive service; others
will describe expensive service. Some will advise
new or unexpected conditions, and others may help avoid future costly
repairs. Service Bulletins are meant for qualified technicians. In some cases
they refer to service manuals, specialized tools, equipment and safety
procedures necessary
to service the vehicle. Since these bulletins are issued __
throughout the model year and beyond, an index is required and published
quarterly to help identify specific bulletins. Subscriptions are available. You
'.
can order an index at the toll-free numbers listed previously, or ask a GM
dealer to see an index or individual bulletin.
OWNER PUBLICATIONS
Owner's manuals, warranty folders and various owner assistance booklets
provide owners
with general operation and maintenance information.
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Downloaded from www.Manualslib.com manuals search engine SERVICE MANUALS ~ ~.
DESCRIPTION
P=-
MODEL PRICE I EACH
FORM NO.
DeviIle/Concours/EIdorado/Seville
Service Information Manual
(Includes Book 1
& 2) (Available 5/95)
GMP/95EK I 1995
$90.00
4
90.00
Fleetwood Service Information Manual
(Includes Book 1 & 2) (Available 4/95)
GMP/95D
1995
1995 and Prior CPCH-095
Order Form for Past Model Service Manuals
OWNER’S LITERATURE
FORM NO. DESCRIPTION
3547054 Fleetwood Owner Information
3547065 Deville Owner Information
3547068 Concours Owner Information
3547060 Seville Owner Information
3547057 Eldorado Owner Information
3547081 Maintenance Coupon Booklet
354705
1 Warranty Booklet (All Models)
CPCH-095 Order Form for Past Model Owner’s Literature
PRICE EACH
$1 5.00
15.00
15.00
15.00
15.00 4.00
2.00
FREE
1 995
1995
1995
1995
1995
1995
1995
1995 and Prior
NOTE: Owner Literature Portfolios, Vehicle and Owner Information Labels\
and
Gold Keys are available by contacting your Cadillac dealership. \

Downloaded from www.Manualslib.com manuals search engine I SERVICE BULLETIN INFORMATION
1994
1991
1992
1993
1994
1991
1992
1993
FORM NO. I DESCRIPTION
I
Pricing and ordering information for GM
3MSB-oRD-94 Service Bulletin Subscriptions I I
H-2855
H-2955
H-30055
GM-SBI-94 Service Bulletin Index: A listing
of all Service
Bulletins released by Cadillac during the
model year listed. For 1994, the index
contains a listing of all Service Bulletins
released by General Motors.
I
Bound PSP Edition - includes Index
H-2852B plus complete
PSPS
I
Bound PSP Edition - includes Index
H-2952B plus complete
PSPS
H-30528 I Bound PSP Edition - includes Index
plus complete
PSPs
SERVICE BULLETIN SUBSCRIPTION INFORMATION PRICE
I EACH -
FREE I
$1
$4.00
20.00
c-
MODEL YEAR
1994
1994
t
4
20.00
20.00
FORM NO.
94-CAD-SB
34-CAD-SB(
DESCRIPTION
Four quarterly mailings containing all
Service Bulletins produced by Cadillac.
Also, includes a copy of the Bulletin Index
First, Second, Third and Fourth Quarter
packages can be purchased for Cadillac (use appropriate Item/Model
#). Indicate
Quarter
# in ( ). Also, includes a copy of the
Bulletin Index.
GM Corporate Bulletin Binder for Product
Service Publications. Includes
a set of
Index Tabs.
$75.00
25.00
20.00
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Downloaded from www.Manualslib.com manuals search engine NOTE: Please fill in order form and MAIL TO:
Cadillac Service Publications
Post Office Box 071 30, Detroit, Michigan 48207
ORDER TOLL FREE: 11800-782-4356
MondayFriday 800 A.M.-6:00 P.M. EST
If further information is needed, write to the address shown above of call 1-800-782-4356. Orders cannot be returned without prior authorization. A restocking fee may apply.
* ?rims are subject to change without notice and without TOTAL MATERIAL incurring obligation.
Please allow adequate time for postal service. Michi an Purchasers a%d 6% sales tax
Handling Charge $4.00
GRAND TOTAL
NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person whose attention the shipment should be sent. For purchases outside U.S.A. please write to the above address for quotation.
(CUSTOMER NAME) (ATTENTION)
(STREET ADDRESS
- NO P.O. BOX NUMBERS) (APT.NO.)
T (CITY) (STATE) (ZIP CODE)
- DAYTIMETELEPHONE NO. e@ ( ) 0
0 Check or Moneyorder payable to Helm, Inc. (USA funds only - do not send cash.)
0 MasterCard 0 VISA 0 Discover Card
Account UIIl UrII uln m Number
Date mo/yr
Expiration TI 0
(CUSTOMER SIGNATURE)
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Lights Air Bag Readiness
.......................... 1.24, 2.77
Battery Charge
.................................. 2-78
Brake System Warning
............................ 2-79
Engine Oil Warning
.............................. 2-83
Engine Temperature Warning
...................... 2-81
Safety Belt Reminder
......................... 1.6. 2.77
Service Engine
Soon ............................. 2-82
Lighter
........................................... 2-72
Loading Your Vehicle
............................... 4-37
Locks Automatic Door
.................................. 2-5
Door ........................................... 2-3
Power Door
...................................... 2-5
Rear Door Security
............................... 2-6
Lockout. Anti-
...................................... 2-7
Loss
of Control .................................... 4-17
Low Oil Level Message
............................. 2-92
Lumbar. Power
..................................... 1-4
Anti-Lock Brake
System Warning
.............. 2.80. 4.8
Torque
......................................... 2-33
M
Maintenance Normal Replacement Parts
........................ 6-77
When Trailer Towing
............................. 4-48
Malfunction Indicator Lamp (Service Engine Soon Light)
. 2-82
Mats. Floor
........................................ 2-66
MaxiFuse/Relay Center
............................. 6-66
Methanol (In Fuel)
.................................. 6-3
Underbody
..................................... 6-60
2-5
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2-59 2-65
Mirrors
...........................................
Automatic
Rearview .............................
Break-Away Outside .............................
Convex Outside .................................
Heated Outside Rearview .........................
Electrochromic Rearview with Compass .............
2-65
2-61
2-64
Power Folding
.............................. 2.64. 2.65
Mpg Avg Reset. Driver Information Center
............. 2-89
MTBE (In Fuel)
.................................... 6-3
Vanity ......................................... 2-67
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