Downloaded from www.Manualslib.com manuals search engine Gold Key Courtesy Transportation
Qne of your Cadillac Owner Privileges is Gold Key
Courtesy Transportation. It’s one more example of
Cadillac’s commitment to provide the services you
expect and deserve
as a Cadillac owner.
Gold
Key Courtesy Transportation helps you get where
you need to be when your Cadillac is in the dealership
for warranty service.*
Courtesy Vehicle
Gold Key Courtesy Transportation provides you with
transportation if your car requires warranty repairs.
Shuttle Service
Warranty work can frequently be handled in one
day, but there is no reason for you to wait around.
Cadillac helps eliminate inconvenience to you with
transportation alternatives.
Gold Key Courtesy Transportation provides shuttle
service for same day warranty work. Your Cadillac
dealer can get you where you need to be with minimal
interruption
of your daily schedule.*
In Canada, for warranty repairs during the Complete
Vehicle Coverage period in the New Vehicle Limited
Warranty, interim transportation may be available under
the Courtesy Transportation Program. Please consult
your dealer for details.
Miscellaneous Service
Gold Key Courtesy Transportation also provides
various reimbursements for overnight repairs, such
as transportation obtained independently, cab fare
or reasonable fuel expenses for a ride provided by
another individual.*
*Please ask about specific Gold Key Courtesy
Transportation benefits offered
by your Cadillac dealer:
Your dealer will provide you with a courtesy vehicle if
one is available.
7-7
Downloaded from www.Manualslib.com manuals search engine Plan Ahead When Possible
Whenever possible, schedule an appointment for your
vehicle’s warranty work. Your Cadillac dealer can then
prepare to meet your alternative transportation needs
and minimize inconveniences typically associated with
warranty repairs.
Owner Responsibilities
There are only two things which you will be responsible
for during the use of your courtesy vehicle.
You are
required to provide insurance coverage and replenish the
fuel used.
In many cases your own auto insurance policy may
provide primary coverage for the courtesy vehicle,
similar to rental car agreements. Please, check with your
insurance company to be certain what’s covered.
This service is provided to you under the terms of the
New Vehicle Warranty, therefore, it is imperative that
your vehicle be picked up from the dealership at the
completion of the warranty service. Vehicles not picked
up in a timely fashion may incur rental fees charged to
the customer.
GM Participation in BBB AUTO
LINE -- Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer
to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation
in
this program.
Both Cadillac and your Cadillac dealer are committed to
making sure
you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is
very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Cadillac voluntarily participates
in BBB
AUTO
LINE.
7-8
Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS
TO GENERAL
MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like
this, we certainly hope you’ll notify
us. Please call us at our Customer Assistance Center,
1-800-458-8006 or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
30009 Van Dyke
P.O.
Box 9025
Warren, MI 48090-9025
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . 1-800-551-4123
Canada
. . . . . . . . . . 1-800-668-5539
Downloaded from www.Manualslib.com manuals search engine Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They may
be useful for owners who wish to get a greater
understanding of their vehicle. They
are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself” service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
service^ Bulletins
Service bulletins covering various subjects are regularly sent to all General Motors dealerships. GM monitors
product performance in the field. When service methods
are found which promote better service on GM vehicles,
bulletins are created to help the technician perform
better service. Service bulletins may involve any
number of vehicles. Some will describe inexpensive service; others will describe expensive service. Some
will advise of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians.
In some cases
bulletins refer to service manuals, specialized tools,
equipment and safety procedures necessary to service
the vehicle. Since these bulletins are issued throughout
the model year and beyond, an index is required and
published quarterly to help identify specific bulletins.
Subscriptions are available. You can order an index at
the toll-free numbers listed previously, or ask
a GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.
7-12
Downloaded from www.Manualslib.com manuals search engine Instrument Panel ............................... 2-5 1
Brightness Control
............................ 2-38
Cleaning
.................................... 6-51
Cluster
..................................... 2-52
FuseBlock
.................................. 6-58
Interior Lamps
................................. 2-40
Jack. Tire
.................................... 5-22
Jumpstarting
................................... 5-2
Keyless Entry System
............................ 2-6
Keys
.......................................... 2-1
Labels Certification
................................. 4-30
Service Parts Identification
..................... 6-56
Tire-Loading Information
...................... 4-29
Vehicle Identification Number
................... 6-56
Lamps
........................................ 2-38
Interior
..................................... 2-40
Monitor
.................................... 2-40
OnReminder
................................ 2-38
Leaving Your Vehicle
............................. 2-5
Light Sensor. Twilight Sentinel
.................... 2-39
Lighter
....................................... 2-46
Lights Cornering
................................... 2-39
Leaving Your Vehicle with the Engine Running
....... 2-25
Air Bag Readiness ....................... 1.19. 2.55
Anti-Lock Brake System Warning
............ 2.57. 4.6
Brake System Warning
......................... 2-56
Brake to Shift
................................ 2-65 Changeoil
.................................. 2-64
Charge
..................................... 2-55
DoorAjar
................................... 2-67
Engine Coolant Temperature Warning
............. 2-59
Engine Oil Pressure Light
...................... 2-63
Interior
..................................... 2-40
Low Coolant Warning
......................... 2-59
Low Oil Level
............................... 2-64
Pass Key Fault
............................... 2-65
Safety Belt Reminder
...................... 1-5, 2-54
ServiceEngineSoon
.......................... 2-60
CheckEngine
................................ 2-60
CruiseEngaged
.............................. 2-66
Traction Control System Active
.............. 2-58, 4-8
Traction Control System Warning
............ 2-58, 4-9
TrunkAjar
.................................. 2-67
Washer Fluid Low
............................ 2-66
Loading Your Vehicle
........................... 4-29
Locks Anti-Lockout
................................. 2-4
Automatic Door
............................... 2-4
Door ........................................ 2-3
PowerDoor
.................................. 2-4
Rear Door Security
............................. 2-5
Window
.................................... 2-29
Low Coolant Warning Light ...................... 2-59
LowOilLevelLight
............................ 2-64
Central
Door Unlocking System
.................. 2-4
Maintenance, Normal Replacement
parts ........... 6-64
Maintenance, Underbody
......................... 6-54
Maintenance When Trailer Towing
................. 4-40
Malfunction Indicator Lamp
...................... 2-60
. 8-5
Downloaded from www.Manualslib.com manuals search engine Mats. Floor .................................... 2-47
Methanol
...................................... 6-3
Mirrors
....................................... 2-42
Convex Outside
.............................. 2-43
Electrochromic
............................... 2-42
Foldaway Outside
............................ 2-44
Rear Visor Vanity
............................. 2-47
Visor Vanity
................................. 2-47
MMT
......................................... 6-3
MountainRoads
................................ 4-23
Multifunction Lever
............................. 2-30
Net. Convenience
.............................. 2-45
Neutral. Automatic Transmission
.................. 2-20
New Vehicle “Break-In”
......................... 2-14
Nightvision
................................... 4- 16 Shifting Into
................................. 2-23
Shifting Out
of ............................... 2-26
AtNight
.................................... 2-10
Brake
...................................... 2-22
Lots
....................................... 2-10
Over Things That Burn
........................ 2-27
With a Trailer
................................ 4-39
Pass Key Fault Light
............................ 2-65
Passing
..&.................................... 4-12
PASS-Key
I1 ................................. 2-12
Photocells, Electrochromic Mirror
.................. 2-43
Power Antenna Mast Care
............................ 3-18
DoorLocks
................................... 2-4
Steering
.................................... 4-10
Steering Fluid
................................ 6-24
Windows
................................... 2-28
Parking
..................................... Odometer .................................... 2-53
Powerseat 1-1
Odometer, Trip ................................. 2-53 Lumbar Controls 1-3
Off-RoadRecovery
............................. 4-12 Memory Function 1-2
Oil, Engine
..................................... 6-9 Pregnancy, Use of Safety Belts 1-23
Oil Life Indicator
............................... 6-13 Problems on the Road 5-1
Oil Life Indicator, Resetting
...................... 6- 13 Publications, Service and Owner 7-11
Overdrive. Automatic Transmission
................ 2-21 Pull-Down Feature, Automatic 2-9
..............................
..............................
....................
............................
...................
.....................
Overheating Engine ............................. 5- 12
Owner Publications. Ordering
..................... 7- 12
Paint Spotting. Chemical
........................ 6-54
Park Automatic Transmission
....................... 2- 19 Radiator
..................................... 5-16
Radio Reception
................................ 3-15
Rain. Driving In
................................ 4-17
Radios
........................................ 3-4
RAP
......................................... 2-16
ReadingLamps
................................ 2-41
{ 8-6