1995 CADILLAC FLEETWOOD service

Downloaded from www.Manualslib.com manuals search engine Uniform Tire Quality Grading
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance. (This applies only to vehicles sold in the United States.) The
grades are molded on the sidewalls
of most passenger
car tires. The Uniform Tire Quality Grading system does
not apply to deep tread, winter-type snow tires,
space-saver or temporary use spare tires, tires with
nominal rim diameters of
10 to 12 inches (25 to 30 cm),
or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to Federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate
of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and a half
(1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions
of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in
road characteristics and climate.
Traction -- A, B, C
The traction grades, kom highest to lowest, are A, B, and
C, and they represent the tire’s ability to stop on wet
pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete.
A
tire marked C may have poor traction performance.
Warning: The traction grade assigned to this tire is based
on braking (straightahead) traction tests and does not
include cornering (turning) traction.

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Tires
To clean your tires, use a stiff brush with a tire cleaner.
NOTICE:
When applying a tire dressing always take care to
wipe
off any overspray or splash from all painted
surfaces on the body or wheels
of the vehicle.
Petroleum-based products may damage the
paint finish.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti-corrosion material to the parts repaired or
replaced to restore corrosion protection.
Finish Damage
Any stone chps, fractures or deep scratches in the finish
should be repaired right away. Bare metal will corrode
quickly and may develop into a major repair expense.
Minor chips and scratches can be repaired with touch-up
materials available from your dealer or other service
outlets. Larger areas
of finish damage can be corrected
in your dealer’s body and paint shop.
Underbody Maintenance
Chemicals used for ice and snow removal and dust
control can collect on the underbody.
If these are not
removed, accelerated corrosion (rust) can occur on the
underbody parts such as fuel lines, frame, floor pan
and exhaust system even though they have
corrosion protection.
At least every spring, flush these materials from the
underbody with plain water. Clean any areas where mud
and other debris can collect.
Dirt packed in closed areas
of the frame should be loosened before being flushed.
Your dealer or an underbody car washing system can do
this for you.
Chemical Paint Spotting
Some weather and atmospheric conditions can create a
chemical fallout. Airborne pollutants can fall upon and
attack painted surfaces on your vehicle. This damage
can take two forms: blotchy, ringlet-shaped
discolorations, and small irregular dark spots etched into
the paint surface.
Although no defect in the paint job causes
this, Cadillac
will repair, at
no charge to the owner, the surfaces of
new vehicles damaged by this fallout condition within
12 months or 12,000 miles (20 000 km) of purchase,
whichever occurs first.

Downloaded from www.Manualslib.com manuals search engine Vehicle Identification Number (VIN)
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ENGINEA6 f ASSEMBLY
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CODE MODEL YEAR PLANT
This is the legal identifier for your Cadillac. It appears
on
a plate in the front corner of the instrument panel, on
the driver's side. You can
see it if you look through the
windshield from outside your vehicle. The
VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The eighth character in your VIN is the engine code.
This code will help you identify your engine,
specifications and replacement parts.
Service Parts Identification Label
You'll find this label on the underside of the trunk lid.
It's very helpful
if you ever need to order parts. On this
label is:
0 your VIN,
the model designation,
0 paint information, and
a list of all production options and
special equipment.
Be sure that this label is not removed from the vehicle.
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Section 7 Customer Assistance Information
Here you will 5nd out how to contact Cadillac if you need
assistance.
This section also tells you how to obtain service
publications and how to report any safety defects.
This section includes information on:
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The Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Service
Gold Key Courtesy Transportation
BBB Auto Line - Alternative Dispute
Resolution Program
Reporting Safety Defects Service and Owner Publications
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Cadillac. Normally, any concern you may
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have with your velucle can be handled by your selling or
servicing dealer. Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address any issue which may arise. Cadillac
has empowered its dealers to make decisions and repair
vehicles, and they are eager to resolve your concern to
your complete satisfaction.
If your concern has not been
resolved to your satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a
member of dealership management. Normally, concerns
can be quickly resolved at that level.
If the matter has
already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or the
General Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the Cadillac Customer Assistance Center,
24 hours a day, by calling 1-800-458-8006. In Canada,
contact GM of Canada Customer Assistance Center in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French). For help outside
of the
United 'States an&%anada, call
the following numbers as appropriate:
In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
In the U.S. Virgin Islands: 1-800-496-9994
In the Dominican Republic: 1-800-75 1-4135
(English) or 1-800-75 1-4136 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
In all other Caribbean countries: 1-809-763- 13 15
In other overseas locations, call GM North American
Virgin
Islands: 1-800-534-0122
Export Sales
in Canada at 1-905-644-4112
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Downloaded from www.Manualslib.com manuals search engine Roadside Service
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Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage
of contacting a Cadillac
advisor and, when appropriate, a Cadillac trained
dealer technician who will provide on-site service. Each technician travels
with
a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service can be reached by dialing 1-800-882-1 112,24 hours
a day, 365 days a year. This
service is provided at no charge for any warranty-covered
situation and for a nominal charge
if the Cadillac is no
longer under warranty.
Cadillac Owner Privileges
Roadside Service provides several Cadillac Owner
Privileges
Rvl at “no charge,” throughout your
1996 Cadillac Warranty Period -- 48 Months, or
50,000 Miles/80,000 Kilometers.

Downloaded from www.Manualslib.com manuals search engine Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
0 Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption -- If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the
48 months or
50,000 miles/80,000 kilometers warranty period.
Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a
30 mile/50 kilometer radius, of a
participating Cadillac dealership.
If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1 112. An experienced Roadside
Service Advisor will assist you and request
the
following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
The model year, vehicle identification number and
calling from
date
of delivery
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Downloaded from www.Manualslib.com manuals search engine Roadside Service for the Hearing or Speech
Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to
a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-800-833-CMCC
-- daily, 24 hours.
Our Cadillac Dealer Technician network is ready and
able to assist Cadillac customers at roadside.
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