Page 142 of 395
Downloaded from www.Manualslib.com manuals search engine Speedometer and Odometer
Your speedometer lets you see your speed in both miles per hour (mph)
and kilometers per hour (km/h). Your odometer shows how far your
vehicle has been driven,
in either miles (used in the United States) or
kilometers (used in Canada).
You may wonder what happens if a car has to have
a new odometer
installed. The new one may read the correct mileage. This is because
your
car’s computer has stored the mileage in memory.
EnglishlMetric Button
ENG 1
You can go back and
forth from English
(miles) to metric
(kilometers) by
pressing this button.
The same button also makes other readings (like temperature, fuel and
odometer)
go between English and metric.
2-71
Page 164 of 395

Downloaded from www.Manualslib.com manuals search engine The Oil Life Indicator may say to change the oil sooner than your
Maintenance Schedule. This can happen
if driving conditions, such as
short trips in cold weather, cause shorter oil life. Always keep a written
record
of the mileage and date when you last changed your oil. For more
information on when to change your oil, see the Cadillac Maintenance
Schedule Booklet.
If you see CHANGE
OIL SOON, it means that you have less than 10% of
your oil life left and you should consider changing your engine oil.
If you see CHANGE ENGINE OIL, it means the oil life is gone and
you should change the oil right away (certainly within 200 more miles
E320 km]).
The system should indicate to change the oil between 3,000 miles
(5 000 km) and 7,500 miles (12 500 km), but it may even indicate to
change it before 3,000 miles under very severe conditions. It all depends
on your driving patterns. If it’s been
7,500 miles (12 500 km), it indicates
to change the oil.
There are two things the system doesn’t do:
It can’t sense heavy dust in the places where you drive. If you drive in a
dusty area, you should change your oil
every 3,000 miles (5 000 km) or
three months (whichever comes first) unless the display says
to change
it even sooner than that.
It doesn’t check how much oil you have, so you’ll still have to check for
that. To see how, see “Engine Oil” in the Index.
When You’ve Changed the Oil
When new oil is put in, you’ll need to reset your system. To do this, display
the OIL LIFE INDEX by pressing the INFORMATION button. Then
press and hold the
RESET buttons until the display shows 100 OIL LIFE
LEFT
2-93
Page 261 of 395

Downloaded from www.Manualslib.com manuals search engine Doing Your Own Service Work
If you want to do some of your own service work, you’ll want to get the
proper Cadillac Service Manual.
It tells you much more about how to
service
your Cadillac than this manual can. To order the proper service
manual, see “Service Publications”
in the Index.
Your vehicle has an
air bag system. Before attempting to do your own
service work, see “Servicing Your Air Bag-Equipped Cadillad’ in the
Index.
You should keep a record
with all parts receipts and list the mileage and
the date of any service work you perform. See “Maintenance Record” in
the Index.
A CAUTION:
You can be injured if you try to do service work on a vehicle
without
knowing enough about it.
Be sure you have sufficient knowledge, experience, and the
proper replacement parts and tools before
you attempt any
vehicle maintenance
task.
Be sure to use the proper nuts, bolts and other fasteners.
“English” and “metric” fasteners can
be easily confused. If
you use the wrong fasteners, parts can later break or fall OR.
You could be hurt.
NOTICE:
If you try to do your own service work without knowing enough
about it, your vehicle could be damaged.
Page 361 of 395

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information available to
give
the Customer Assistance Representative:
Your name, address, home and business telephone numbers
0 Vehicle Identification Number (This is available from the vehicle
registration
or title, or the plate at the left top of the instrument panel
and visible through
the windshield.)
0 Dealer name and location
0 Vehicle delivery date and present mileage
0 Nature of concern
We ellcourage you to call the toll-free number listed previously in ordcr to
give your inquiry prompt attention. However, if you wish to write
Cadillac, write
to:
Cadillac Consumer Relations Center Cadillac Motor Car Division
30009 Van Dyke
PO. Box 9025
Warren, MI 48090-9025
Refer to your Warranty and Owner Assistance Information booklet for
addresses of Canadian and GM Overseas offices.
When contacting Cadillac, please remember that yo~~r concern will likely
be resolved
in the dcalership, using the dealer's facilities, equipment and
personnel. That
is why we suggest you follow Step One first if you have a
concern.
CUSTOMER ASSISTANCE FOR THE
HEMNG OR SPEECH IMPMRED (TDD)
To assist customers who have hearing difficulties, Cadillac has installed
special
TDD (T~lecomnlunication Dcviccs for the Deaf) equipment at its
Customer Assistance Ccntcr. Any hearing or speech impaired customer
who has access to 21 TDD or a conventional teletypewriter (TTY) can
communicate
with Cadillac by dialing: 1-800-TDD-CMCC. (TDD users in
Canada can dial 1-800-263-3830.)
Page 362 of 395

Downloaded from www.Manualslib.com manuals search engine GM PARTICIPATION IN BBB AUTO
RESOLUTION PROGRAM*
LINE
- ALTERNATPVE
DISPUTE
*This program may not be available in all states, depending on state law.
Canadian owners
refer to your Warranty and Owner Assistance
Information booklet. General Motors reserves the right
to change
eligibility limitations and/or to discontinue its participation
in this
program.
Both Cadillac and
your Cadillac dealer are committed to making sure you
are completely satisfied with your new vehicle. Our experience has shown
that, if a situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure described
earlier
in this section is very successful.
There may be instances where an impartial third-party can assist
in
arriving at a solution to a disagreement regarding vehicle repairs or
interpretation of the
New Vehicle Limited Warranty. To assist in resolving
these disagreements, Cadillac voluntarily participates
in BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program administered by the Better
Business Bureau system
to settle disputes between customers and
automobile manufacturers. This program is available free
of charge to
customers
who currently own or lease a GM vehicle.
If
you are not satisfied after following the Customer Satisfaction
Procedure,
you may contact the BBB using the toll-free telephone
number,
or write them at the following address:
BBB
AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name and address, your
Vehicle Identification Number (VIN), and a statement of the nature of
your complaint. Eligibility is limited by vehicle age and mileage, and other
factors.