1994 PONTIAC GRAND-AM service

INSPECTION
OR SERVICE
Throttle Linkage
Inspection
Manual Transaxle
WHAT SHOULD BE DONE
Inspect the throttle linkage for
interference or binding, and for
damaged or missing parts. Replace
parts as needed.
Check the transaxle fluid level; add if
needed. See “Manual Transaxle” in the
Index.
A fluid loss may indicate a
problem. Check the system and repair if
needed.
INSPECTION
OR SERVICE
Brake System
Inspection
WHAT SHOULD BE DONE
Inspect the complete system. Inspect
brake lines and hoses for proper
hookup, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for
wear and rotors for surface condition.
Also inspect drum brake linings for
wear and cracks. Inspect other brake
parts, including drums, wheel
cylinders, calipers, parking brake, etc.
The parking brake is self-adjusting and
no manual adjustment is required. You
may need to have your brakes inspected
more often
if your driving habits or
conditions result
in frequent braking.
NOTE: A low brake fluid level can
indicate worn disc brake pads which
may need to serviced. Also, if the brake
system warning light stays
on or comes
on, something may be wrong with the
brake system. See “Brake System
Warning Light”
in the Index. If your
anti-lock brake system warning light
stays
on, comes on or flashes, something
may be wrong with the anti-lock brake
system. See “Anti-Lock Brake system
Warning Light” in
the Index.
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Maintenance Schedule
Section D: Recommended Fluids and
Lubricants
NOTE: Fluids and lubricants identified below by name, part
number or specification may be obtained from your GM dealer.
USAGE
Engine Oil
Engine Coolant
Hydraulic Brake
System
FLUIDlLUBRICANT
API service SH or SG Energy
Conserving I1 oils of the proper
viscosity. The
“SH’ designation may be
shown alone or
in combination with
others, such as “SH/CD,” “SH,SG,CD,”
“SG/CD,” etc. To determine the
preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index.
50/50 mixture of water (preferably
distilled) and good quality ethylene
glycol base antifreeze (GM Part No.
1052753 or equivaleot) conforming to
GM Specification 1825M or approved
recycled coolant conforming to GM
Specification 1825M.
Delco Supreme 11’ Brake Fluid (GM
Part No. 1052535 or equivalent DOT-3
brake fluid).
USAGE
Hydraulic Clutch
System
Power Steering
System
Automatic
Transaxle
Key Lock
Cylinders
Manual Transaxle
Shift Linkage
Automatic
Transaxle Shift
Linkage
FLUIDlLUBRICANT
Hydraulic Clutch Fluid (GM Part No.
12345347 or equivalent).
GM Hydraulic Power Steering Fluid
(GM Part No. 1052884 or equivalent). Synchromesh Transmission Fluid (GM
Part
No. 12345349 or equivalent).
DEXRON@-111 or DEXRON@-IIE
Automatic Transmission Fluid.
Lubricate with Multi-Purpose
Lubricant (GM Part
No. 12345 120) or
synthetic SAE 5W-30 engine oil.
Chassis lubricant (GM Part No.
1052497 or equivalent) or lubricant
meeting requirements of NLGI Grade
2, Category LB or GC-LB.
Engine oil.
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Maintenance Schedule
Section E: Maintenance Record
After the scheduled services are performed, record the date,
odometer reading and who performed the service in the
columns indicated. When completing the Maintenance
Performed column, insert the numbers from the Schedule I or
Schedule
I1 maintenance charts which correspond to the
maintenance performed. Also,
you should retain all
maintenance receipts. Your owner information portfolio is a
convenient place to store them.
Maintenance Record
ODOMETER
DATE MAINTENANCE
PERFORMED
SERVICED BY READING
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Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED BY READING
241 ...
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Maintenance Schedule
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED BY READING
. .. . I. . , . .,. . ~ . . ,TL ,_l .. -. ,.-- - .~..II a_'- . ._
. . .242
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Here you will find out how to contaci
Pontiac if you need assistance. This
part also tells you how to obtain
service publications and
how to repor
any safety defects.
Part 8
Customer Assistance Information
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Customer Assistance for the Hearing or Speech Impaired , . . . . . . . . . . . . . . . . 245
BBB Auto Line Alternative Resolution/Prograrn . . . . . . . , . . . . . . . . . . . . . . . . . 245
Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I. 247
Pontiac Roadside Assistance Program
. . . . . . . . . . . . . . . . . . . , . . . . . . . . . . . . . . 248
Service Publications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . 250
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Customer Assistance Information
Customer Satisfaction
Procedure
four satisfaction and goodwill are
mportant to your dealer and Pontiac.
gormally, any concern with the sales
ransaction or the operation of your
lehicle will be resolved by your dealer's
sales or Service Departments.
sometimes, however, despite the best
ntentions of all concerned,
nisunderstandings can occur. If your
oncern has not been resolved to your
atisfaction, the following steps should
'e taken:
STEP ONE -- Discuss your concern with
a member of dealership management.
Normally, concerns can be quickly
resolved at that level. If the matter has
already been reviewed with the Sales,
Service, or Parts Manager, contact
the
owner of the dealership or the General
Manager.
STEP TWO-- If after contacting a
member
of dealership management, it
appears your concern cannot be resolved
by the dealership without further help,
contact the Pontiac Customer Assistance
Center by calling 1-800-PM CARES.
In Canada, contact GM of Canada
Customer Assistance Center in Oshawa
by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto
Rico or
U.S. Virgin Islands, call
1-809-763- 13
15. In all other overseas
locations, contact GM North American
Export Sales in Canada by calling
1-905-644-41
12.
For prompt assistance, please have the
Following information available to give
the Customer Assistance Representative:
0
0
0
0
0
Your name, address, home and
business telephone numbers
Vehicle Identification Number (This is
available from the vehicle registration or title, or the plate at the left top of
the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present
mileage
Nature of concern
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Customer Assistance Information
rn REPORTING SAFETY
DEFECTS TO
GENERAL MOTORS
In addition to notifying NHTSA (or
Transport Canada)
in a situation like this,
we certainly hope you’ll notify
us. Please
call us at 1-800-PM-CARES
, or write:
Pontiac Division
Customer Assistance Center
One Pontiac Plaza
Pontiac, MI 48340
In Canada, please call us at
1-800-263-3777 (English) or
1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario L
1 H 8P7
Pontiac Roadside
Assistance Program
Security While You Travel
-800-ROADSIDE 1-800-762-3743
1s the proud owner of a new Pontiac
lehicle, you are automatically enrolled in
he Pontiac Roadside Assistance Program
?his value-added service is intended to
,rovide you with peace of mind as you
lrive in
the city or travel the open road.
Pontiac’s Roadside Assistance toll-free
number is staffed by a team of trained
technical advisors who are available
24 hours
a day, 365 days a year.
We take anxiety out of uncertain
situations by providing minor repair
information over
the phone or making
arrangements to tow your vehicle to the
nearest Pontiac dealer.
We will provide the following services for
3 yearS/36,000 miles, at no expense to
you:
Vehicle out of fuel
Keys locked in vehicle
Tow to nearest dealer for warranty
Change a flat tire
Jump starts
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