OIL LIFE INDICATOR
Your Cadillac has an Oil Life Indicator feature. This tells you when
you need to change your engine oil. It’s based upon the engine oil
temperatures and your driving patterns.
Your Oil Life Indicator may say to change the oil sooner than your
maintenance schedule. This can happen if driving conditions, such as
short trips in cold weather, cause shorter
oil life. Always keep a written
record of the mileage and date when you last changed your oil. For more
information on when to change your oil, see the Cadillac Maintenance
Schedule Booklet.
The system probably will say to change the oil between
3000 miles
(5000 km) and 7500 miles (12500 km), but it may even say to change it
before
3000 miles under severe conditions. It all depends on your driving
patterns. (If it doesn’t, or if it doesn’t even light up, then something is
wrong. You will need to have it serviced.)
There are
two things the system won’t do: It can’t sense heavy dust in the
places where you drive.
If you drive in a dusty area, you should change
your oil every
3000 miles (5000 km) or 3 months (whichever comes first),
unless the “CHANGE OIC’ light comes on sooner.
It doesn’t check how much oil you have
so you will still have to check for
that.
To check it, see the Index under “Engine Oil.”
When You’ve Changed the Oil
When new oil is put in, you’ll need to reset your system. To do that, turn
the ignition switch to the
“ON” position with the engine stopped. Fully
depress and release the accelerator pedal
3 times within 5 seconds.
If the “CHANGE OIC’ light comes on and stays on for 5 seconds, it did
not reset. You’ll need to reset the system again.
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SERVICE AND APPEARANCE CARE
Here you will find information about the care of your Cadillac. This Part
begins with service and fuel information, and then
it shows how to check
important fluid and lubricant levels. There
is also technical information
about your vehicle, and a section devoted to
its appearance care.
SERVICE
Your Cadillac dealer knows your vehicle best and wants you to be happy
with it. We hope you’ll go to your dealer for all your service needs. You’ll
get genuine
GM parts and GM-trained and supported service people.
We hope you’ll want to keep your GM vehicle all GM. Genuine GM parts
have one
of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you’ll want to get the
proper Cadillac Service Manual. It tells you much more about how to
service your Cadillac than this manual can.
To order the proper service
manual, see “Service Publications”
in the Index. I
You should keep a record with all parts receipts and list the mileage and
the date
of any service work you perform. See “Maintenance Record” in
the Index.
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You should ask your service station operators if their gasolines contain
deposit control additives and oxygenates, and if they have been
reformulated to reduce vehicle emissions.
FUELS IN FOREIGN COUNTHES
If you plan on driving in another country outside the U.S. or Canada,
unleaded fuel may be hard to find. Do not use leaded gasoline. If you use
even one tankful, your emission controls won’t work well or at all. With
continuous use, spark plugs can get fouled, the exhaust system can
corrode, and your engine oil can deteriorate quickly. Your vehicle’s
oxygen sensor will be damaged. All
of that means costly repairs that
wouldn’t be covered by your warranty.
To check on fuel availability, ask an auto club, or contact a major oil
company that does business
in the country where you’ll be driving.
You can also write us at the following address for advice. Just tell us
where you’re going and give your Vehicle Identification Number (VIN).
General Motors Overseas Distribution Corporation,
North American Export Sales (NAES)
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
FUEL ECONOMY
Your fuel economy (miles per gallon or liters per 100 kilometers) can vary
depending on how your Cadillac
is driven. Several vehicles like yours
have been driven through a standard test and their actual fuel economy
was recorded. These readings were adjusted and printed on the fuel
economy window sticker which was attached to your new Cadillac when
it
was delivered and in the Gas Mileage Guide which is available from your
dealership.
The fuel economy estimates are based on results of tests required by the
U. S. Environmental Protection Agency (EPA). These tests are used to
certify that vehicles meet the Federal emissions and fuel economy
standards. Cadillac tests prototypes of new vehicles and submits the
results to the EPA. The EPA then confirms the accuracy of the figures
provided by Cadillac. The vehicles are driven
by a professional driver
under controlled laboratory conditions, on an instrument similar to a
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treadmill. These procedures ensure that each vehicle is tested under
identical conditions.
There are
two different fuel economy estimates for each vehicle, one Ior
city driving and one for highway driving.
To develop these two estimates,
separate tests are used to represent typical everyday city and rural
driving.
The test used to determine the city fuel economy estimate simulates a
7.5 mile (12 km), stop and go trip with an average speed of 20 mph
(32
km/h). The trip takes 23 minutes and has 18 stops. About one fifth
of the time is spent idling, as in waiting at traffic lights or in rush hour
traffic. Two kinds of engine starts are used: a cold start, which is similar to
starting a car in the morning after it has been parked all night and a hot
start, which is similar to restarting a vehicle after it has been warmed up,
driven and stopped for a short time.
The test used to determine the highway fuel economy estimate
represents a mixture of “non-city” driving. Segments corresponding to
different kinds
of rural roads and interstate highways are included. The
test simulates a 10 mile (17 km) trip with an average speed of 48 mph
(77 km/h). The test is run from a hot start and has little idling time and
no stops.
To assure that the fuel economy numbers are most useful for consumers,
the
EPA adjusts these laboratory test results to account for the difference
between controlled laboratory conditions and actual driving on the road.
The laboratory fuel economy results are adjusted downward
to arrive at
the estimates on the fuel economy window sticker and the Gas Mileage
Y Guide. The city estimate is lowered by 10 percent and the highwq
estimate
is lowered by 22 percent from the laboratory test results.
Experience has proven that these adjustments make the mileage
estimates correspond more closely to the actual fuel economy rea
by the average driver. lized
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3ptional Limousine Packages:
'0 Front and Rear - -35, psi (241 Wa)
Recommended tiresize
is:
'Michelin XW4 P235/70R15 ~.
. 4 Goodyear GA P235/70R15 (Trallermg Option)
0 T145/80D16 (Comnact soare)
Tire Inspection and Rotation
To make your tires last longer, have them inspected and rotated at the
mileages recommended in the Maintenance Schedule. See "Scheduled
Maintenance Services'!
in the Index.
with compact Ispare with fullsize spare
"
4 U
Use .this rotation patte
After-the tires have
b
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What Will Roadbide Service Cost You ? ? 3
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There is no cost to call the toll-free Roadside Service number. Many
times Roadside Advisors
can assist you over the phone.
There is
no cost for Roadside Service if the repair is under warranty or
the provided service
is one of the covered Emergency Road Services.
If a dealership Service Technician travels to your location, and the
reDair is not covered under warranty, there is a nominal service fee to
cover the technician's travel to and from your location. Labor
is
charged at one and half times the Cadillac dealership retail labor rate,
with a
30 minute minimum. There is also a charge for any parts used
and a mileage fee if the technician travels beyond 30 miles.
How Do You Pay For Roadside Service ? ? ?
Payment is due at the time services are performed if it is determined
they are non-warranty related. Payment may be made by
cash, personal
check or any major credit card honored by the participating Ca\
dillac
dealership, tow service or locksmith.
In some instances where warranty determination cannot be made, the \
charges must still be paid. Retain
the bill and submit it to an authorized
Cadillac dealership Service Department for review. If the repair is
determined to be covered by warranty the dealer
will expedite
reimbursement directly to you.
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For prompt assistance, please have the following information available to give the
Consumer Relations Representative:
- Your name, address and home and business telephone numbers
- Vehicle Identification Number (this is available from the vehicle registration
or title, or the plate attached to the left top of the instrument panel andvisible
through the windshield.)
- Dealership name and location
- Vehicle delivery date and present mileage
- Nature of concern
In order to give your inquiry prompt attention, please call the appropriate toll free
number listed. However,
if you wish to write Cadillac, please send all
correspondence to the respective United States, Canada or GM Overseas Central
Office address listed on the following page.
When contacting Cadillac, please remember that your problem will likely be
resolved in the dealership, using dealership facilities, equipment and personnel.
That is why we suggest you follow Step One first.
CUSTOMER ASSISTANCE FOR THE HEARING OR
SPEECH IMPAIRED
To assist owners who have hearing difficulties, Cadillac has instal\
led special
Telecommunication Devices for the Deaf (TDD) equipment in its Coosumer
Relations Center. Any hearing or speech impaired customer who has accdss to a
TDD or a conventional teletypewriter
(TTY) can communicate with Cadillac by
dialing: 1-800-TDD-CMCC. (TDD users in Canada can dial 1-800-263-3830).
STATE WARRANTY ENFORCEMENT LAWS
Laws in many states pernit owners to obtain a replacement vehicle or a refund of
the purchase price under certain circumstances. The provisions
of these laws vary
from state to state.
To the extent allowed by state law, General Motors requires
that you first provide us with written notification of any service difficulty you have
experienced
so that we have an opportunity to make any needed repairs before
you are eligible for the remedies provided by these laws. Your written notification
should be sent to the Cadillac Customer Relations Center. Please see Page =for
the address.
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- SPECIAL POLICY ADJUSTMENT PROGRAMS BEYOND
THE
WARRANTY PERIOD
- Cadillac is proud of the protection afforded by its warranty coverages. In order to
achieve maximum customer satisfaction, there may be times when Cadillac will
establish a special policy adjustment program to pay all or part
of the cost of
.-- certain repairs not covered by the warranty or to reimburse certain repair
expenses you may have incurred. From time
to time, check with your Cadillac
Dealership or the Cadillac Customer Relations Center to determine whether any
- special policy adjustment program is applicable to your vehicle.
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When you make an inquiry, you will need to give the year, model and mileage of
your vehicle and your vehicle identification number
(VIN).
ZONE AND CENTRAL OFFICE ADDRESSES
h UNITED STATES
Consumer Relations Center
Cadillac Motor Car Division
2860 Clark
Detroit, Michigan 48232
1-800-458-8006 (24 Hours)
1 - 800 -ALL& (Allantes only)
GM NORTH AMERICAN SALES
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-416-644-4112
Fax: 416-644-4866
Telex: 821-06981215
CANADA
Consumer Relations Department
General Motors
of Canada Limited
Oshawa, Ontario L1J 526
1-800-263-3777 (ENGLISH)
1-800-263-7854 (FRENCH)
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