1993 CHEVROLET SUBURBAN mileage

Featurns & Cuntmls
lnsfrument Cluster
Your instrument cluster is designed to let you know at a glance how your.
vehicle is running. You'll know
how fast you're going, about how much fuel
you have,
and many other things you'll need to know to drive safely and
economically.
Tachometer Cluster
If you have the tachometer cluster, it looks slightly different but will tell you
everything the standard cluster does, in addition to displaying the vehicles
engine revolutions per minute (rpm).
Speedometer and Odometer
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Your speedometer lets you see your speed in both miles per hour (mph) and
kilometers per hour (km/h). Your odometer shows how far your vehicle
has
been driven, in either miles (used in the U.S.) or kilometers (used in
Canada).
Tamper Resistant Odometer
Your odometer is tamper-resistant, The odometer will show silver line\
s
between the numbers
if someone tries to turn it back.
You may wonder what happens if your vehicle needs a new odome\
ter installed.
If the new one can be set to the mileage total of the old odometer,
tien
it must be. But if it can't, then it's set at zero, and a label must be put
on the driver's
door to show the old mileage reading when the new odometer
was installed.
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Service
Your General Motors dealer knows your vehicle best and wants you to\
be
happy with it. We hope you’ll go to your dealer for all your service needs.
You’ll get genuine GM parts and GM-trained and supported ser\
vice people.
We hope you’ll want to keep your GM vehicle all GM. Genuine GM parts
have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you’ll want to get the
proper General Motors Service Manual. It tells you much more a\
bout how to
service your vehicle than this manual can.
To order the proper service
manual, see “Service Publications” in the Index.
You should keep
a record with all parts receipts and list the mileage and the
date
of any service work you perform. See “Maintenance Record” in \
the
Index.
CAUTION
I A You can be injured if you try to do service work on a vehicle without
L knowing enough about it.
Be sure you have sufficient knowledge, experience, and the
proper replacement parts and tools before
you attempt any
vehicle maintenance task.
9 Be sure to use the proper nuts, bolts and other fasteners.
“English” and “metric” fasteners can be easily confused.
If you
use the wrong fasteners, parts can later break or fall off. You
could be hurt.
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These numbers on an oil container show its viscosity, or thickness.
Do not use other viscosity oils such as SAE 1OW-40 or SAE 2OW-50.
Energy Conserving II
Oils with these words on the container will help you save fuel.
This doughnut-shaped logo (symbol) is used on most oil contai\
ners to help
you select the correct oil,
You should look for this on the
oil container, and use only those oils that
display the logo.
GM Goodwrench@ oil (in Canada, GM Engine Oil) meets all the requirements
for your vehicle.
Engine Oil Addifives:
Don't add anything to your oil. Your GM dealer is ready to advise if you think
something should be added.
When to Change Engine Oil:
See if any one of these is true for you;
Most trips are less than 4 miles (6 km).
It's below freezing outside and most trips are less than 10 miles (16 km).
The engine is at low speed most of the time (as in door to door
You tow a trailer often.
Most trips are through dusty places.
The vehicle is frequently operated off-road. delivery, or in stop-and-go
traffic),
If any one of these is true for your vehicle, then you need to change your oil
and filter every 3,000 miles (5000 km) or 3 months-whichever comes first.
Vehicles with Light Duty Emissions (8500 GVWR or less).
If none of them is true, change the oil every 7,500 miles (1 2 500 km) or 12
months-whichever comes first. Change the filter at the first oil change and at
every other oil change after that.
Vehicles with Heavy Duty Emissions (8501 GVWR or more).
If none of them is true, change the oil every 6,000 miles (1 0 000 km) or 12
months-whichever comes first. Change the filter at the first oil change and at
every other oil change after that if mileage determines when you change your
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Service & Appearance Care
Tire lnspecfion and Rotation
To make your tires last longer, have them inspected and rotated at the
mileages recommended in the Maintenance Schedule. See “Scheduled
Maintenance Services” in the Index.
FRT FRT
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Use this rotation pattern,
If your vehicle has front tires with different load ratings or tr\
ead designs (such
as all season vs. on/off road) than the rear tires, don’t rotate \
your tires front
to rear,
After the tires have been rotated, adjust the front and rear \
inflation pressure
as shown on the CertificationRire label. Make certain that all \
wheel nuts are
properly tightened.
See “Wheel Nut Torque” in the Index.
1 CAUTION
Rust or dirt on a wheel, or on the parts to which it is fastened, can
make the wheel nuts become loose after a time. The wheel could
come
off and cause an accident. When you change a wheel, remove
any rust or dirt from places where the wheel attaches
to the vehicle.
In an emergency, you can use a cloth or paper towel to
do this; but
be sure to use a scraper or wire brush later, if you need to, to get
I
I all the rust or dirt off. (See ‘Changing a Flat Tire” in the Index.) I
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Customer Assistance Information
-
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and Chevrolet.
Normally, any concern with the sales transaction or the operati\
on of your
vehicle will be resolved by your dealer’s Sales or Service \
Departments. Sometimes, however, despite the best intentions of all concerned\
, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -Discuss your concern with a member of dealership
management. Complaints can often be quickly resolved at that le\
vel.
If the
matter has already been reviewed with the Sales, Service, or P\
arts Manager,
contact the owner of the dealership or the General Manager.
STEP TWO -If after contacting a member of Dealership Management, it
appears your concern cannot be resolved by the dealership without further
help, contact Chevrolet’s Customer Assistance Center by calling
1-800-222-1020. In Canada, contact the GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-\
263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico or
U. S. Virgin Islands, call
1-809-763-1315. In all other overseas locations, contact GM International
Export Sales in Canada by calling 1-416-644-411 2
.
For prompt assistance, please have the following information ava\
ilable to give
the Customer Assistance Representative:
Your name, address, telephone number
Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate attached
to the left top of the instrument
panel and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you
to call the toll-free number listed previously in order to
give your inquiry prompt attention. However,
if you wish to write Chevrolet,
write
to: Chevrolet Motor Division, Chevrolet Customer Assistance Center, P.O.
Box 7047, Troy, MI 48007-7047.
A listing of all Chevrolet offices and offices outside the US. which can assist
you can also be found
in the warranty booklet. These services are not
available in Canada.
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Customer Assistance Information
In order to file a claim, you will have to provide your name and address, the
vehicle identification number
(VIN) of your vehicle, and a statement of the
nature of your complaint. BBB staff may
try to help resolve your dispute
through mediation.
If mediation is not successful, or if you do not wish to
participate in mediation, eligible customers may present their c\
ase
to an
impartial third-party arbitrator at an informal hearing. The arb\
itrator will render
a decision in your case, which you may accept or reject.
If you accept a
valid arbitrator decision,
GM will be bound by that decision. The entire dispute
settlement process should ordinarily take about
40 days from the time you file
your complaint
to the time a decision is rendered (or 47 days if you did not
first contact your dealer or Chevrolet).
We encourage you
to use this program before or instead of resorting to the
courts. We believe it offers advantages over courts in most jurisdictions
because it is fast, free of charge, and informal (lawyers are not usually
present, although you may retain one at your expense
if you choose).
Arbitrators make decisions based on the principals of fairness and equity, and
are not required to duplicate the functions
of courts by strictly applying state
or federal law. If you wish to go to court, however, we do not require that
you first file a claim with BBB AUTO
LINE* unless state law provides
otherwise. Whatever your preference may be, remember that if you are
unhappy with the results of BBB AUTO LINE, you can still go \
to court
because an arbitrator’s decision is binding on
GM but not on you, unless you
accept
it.
Eligibility is limited by vehicle agelmileage, and other factors. For further
information concerning the program, call the BBB at 1-800-955-51\
00. You may
also call the Chevrolet Customer Assistance Center.
*Some states may require that you file a claim with BBB AUTO \
LINE before
resorting
to state-operated procedures (including court).
Reporting Safety Defects to the United
States Government
If you believe that your vehicle has a defect which could cause \
a crash or
could cause injury or death, you should immediately inform the \
National Highway Traffic Safety Administration (NHTSA), in addition
to notifying General
Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that
a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in i\
ndividual
problems between you, your dealer, or General Motors.
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