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If you ever replace your tires with those not having a TPC Spec number,
make sure they are the same size, load range, speed rating and
construction type (bias, bias-belted or radial) as your original tires.
A CAUTION:
Mixing tires could cause you to lose control, while driving. If you
mix tires of different sizes or types (radial and bias-belted
tires), the vehicle may not handle properly, and you could have a
crash.
Be sure to use the same size and type tires on all wheels.
It's all right to drive with your compact spare, though. It was
developed for limited use
on your vehicle.
I
Ungorm Tire Quality Grading
The following information relates to the system developed by the United'
States National Highway Traffic Safety Administration which grades tires
I
by treadwear, traction and temperature performance. (This applies only
to vehicles sold in the United States.)
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded
150 would wear one
and a half
(1 1/2) times as well on the government course as a tire graded
100. The relative performance of tires depends upon the actual
conditions
of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices and differences
in road characteristics and climate.
Traction -A, B, C !
-and concrete. A tire marked C may have poor traction performance. I I
The traction grades, from highest to lowest are: A, B, and C. They
represent the tire's ability to stop on wet pavement as measured under
controlled conditions on specified government test surfaces
of asphalt
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Downloaded from www.Manualslib.com manuals search engine Minor chips and scratches can be repaired with touch-up materials
I.1 available from your dealer or other service outlets. Larger areas of finish
damage can be corrected in your dealer's body and paint shop.
- UNDERBODYMMNTENAIVCE
Chemicals used for ice and snow removal and dust control can collect on
- the underbody. If these are not removed, accelerated corrosion (rust) can
occur on the underbody parts such as fuel lines, frame, floor pan, and
exhaust system even though they have corrosion protection.
- At least every spring, flush these materials from the underbody with plain
'water. Clean any areas where mud and other debris can collect. Dirt
packed in closed areas
of the frame should be loosened before being
__ flushed. Your dealer or an underbody vehicle washing system can do this
for you.
.- CHEMICAL, PMNT SPOTTING
Some weather and atmospheric conditions can create a chemical fallout.
Airborne pollutants can fall upon and attack painted surfaces on your
discolorations, and small irregular dark spots etched into the paint
surface.
I_ vehicle. This damage can take two forms: blotchy, ringlet-shaped
- Although no defect in the paint job causes this, Cadillac will repair, at no
charge to the owner, the surfaces of new vehicles damaged by this fallout
condition within 12 months or 12,000 miles (20
000 km) of purchase,
- whichever comes first.
309
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This is the legal identifier for your Cadillac. It appears on a plate in the
front corner of the instrument panel, on the driver’s side. You can see it if
you look through the windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts labels and the
certificates
of title and registration.
Engine Identification
The eighth character in your VIN is the engine code for your GM engine.
This code will help you identify your engine, specifications, and
replacement parts
in this section.
SERWCE PARTS IDENTIFICATION LABEL
You’ll find this label on the underside of the trunk lid. It’s very helpful if
you ever need to order parts. On this label is:
Your VIN.
Its model designation.
A list of all production options and special equipment.
Be sure that this label is not removed from the vehicle.
ADD-ON ELECTRICAL EQUIPMENT
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We employ technicians certified by the
National Institute for
AUTOMOTIVE SERVICE
EXCELLENCE
Let us show you their credentials
Catalog Number H-3022
Part Number 3532629-B
-,
IL;
.-..
-.
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OUR COMMITMENT TO YOUR SATISFACTION
c We are committed to providing you the finest ownership experience in the
world, starting the moment you take delivery of your new Cadillac.
Cadillac offers another major step toward your continued satisfaction
... with
Cadillac Roadside Service. Roadside Service is your key to peace of mind
ownership--one that covers you on the road, far from home, all day and
night, and during the weekend. Roadside Service represents the spirit
of
luxury leadership at Cadillac Motor Car Division. We hope the need never
arises,
but if it does, Roadside Service can help.
How Can Roadside Service Help You?
Cadillac Roadside Service with a staff of phone advisors trained in Cadillac
service excellence offers assistance exclusively to Cadillac owners. In many
cases, the advisor can quickly help resolve your car problem over the phone.
If the phone advisor determines
that it may be possible to repair your car at
-- roadside and a technician is available, the advisor will arrange for an
experienced Cadillac dealership technician to contact you, and
if appropri-
ate, travel to your location in a specially equipped vehicle and attempt to
repair your car on-site. The Roadside Service vehicle contains the necessary
tools and parts to complete most minor repairs to get you back on the road.
__
Roadside Service phone advisors and technicians are trained by Cadillac and
__ are familiar with your car, which provides a level of service knowledge
usually found only at your Cadillac Dealership.
Because Roadside Service
assists Cadillac owners exclusively,
your call always receives top priority and
w immediate action. Should you require a tow truck, locksmith, hotel
accommodations, or other vital services on
a moments notice, Roadside
Service
will locate and make the arrangements for you promptly.
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Downloaded from www.Manualslib.com manuals search engine when Is Roadside Service Available?
Cadillac owners have the peace of mind knowing that Roadside Service is
available
24 hours a day, 365 days a year, as follows:
TYPE OF I WEEKENDS AND
ASSISTANCE
I MONDAY-FRIDAY HOLIDAYS I-
Phone Advisor 24 Hours 24 Hours c_ i
Dealer Technician LA 8:OO a.m.-1200 midnight 5:OO p.m.-12:OO midnight
Outside Service 24 Hours 24 Hours
7
Where Is It Available To You?
Wherever you drive in the United States or Canada an advisor is available to
assist you over
the phone and a dealer technician will travel to your location .-
within a 30 mile radius, of a participating Cadillac dealership. If you are not ,
within a 30 mile radius, we will arrange to have your car towed to the nearest
Cadillac dealership or service facility of your choice, after which you may
-
recontact us for further assistance.
.. . ..
A
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Downloaded from www.Manualslib.com manuals search engine ,s=- How Do You Obtain Roadside Service?
Just dial the special toll-free number and an experienced advisor at the
your name, home address, location and the telephone number you’re
calling
from (avoid using credit card phones, since return calls cannot be placed to
-. you through them), along with the location of your Cadillac, the model year,
Vehicle Identification Number, and a description
of the problem.
Remember, Roadside Service is available to drivers
of any model year
--I Cadillac Roadside Operations Center will assist you. The advisor will ask
.. Cadillac.
Who Will &pair Your Cadillac At Roadside?
In many cases, the advisor at the Roadside Service Operations Center can
provide instructions to get you back on the road. For more complex
problems, the advisor will have an experienced Cadillac Dealership Service
Technician, when available,
call you. The technician will evaluate the
possible cause
of the problem and, if you choose, come to your assistance to
attempt a roadside repair.
3
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What If Your Cadillac Cannot Be Repaired at Roadside?
When you call the Roadside Operation Center, the advisor will determine if
your car can be repaired at roadside within a reasonable period of time cc
(approximately 45 minutes). If your car can't be repaired within that time or
requires
the resources of a Cadillac dealership service facility, the advisor
will arrange tow service for you. Towing may also
be necessary after the
technician has attempted a repair, but determines that your car cannot
be -
repaired at roadside.
If arrangements
for towing are made by an advisor from the Cadillac
Roadside Operations Center,
it is for the convenience of the owner and
Cadillac
is not responsible for the tow company. During the first -
12 month/12,000 mile period towing services are covered for any disable-
ment. Beyond this period, if the repair is covered under the applicable
General Motors New Car Limited Warranty, the towing expense
will be
eligible for reimbursement by the servicing Cadillac dealership.
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