Important Points in the Customer Problem Analysis
What ----- Vehicle model, system name
When ----- Date, time, occurrence frequency
Where ----- Road conditions
Under what conditions? ----- Running conditions, driving conditions, weather conditions
How did it happen? ----- Problem symptoms
(Sample) Engine control system check sheet.
ENGINE CONTROL SYSTEM Check Sheet
Customer's Name
Driver's Name
Data Vehicle
Brought in
License No.
Model and Model
Year
Frame No.
Engine Model
Odometer Reading
km
miles
Problem Symptoms
Engine does
not Start
Difficult to
Start
Poor Idling
Poor
Drive ability
Engine Stall
Others
Engine does not crankNo initial combustionNo complete combustion
Engine cranks slowly
Other
Incorrect first idleIdling rpm is abnormalHigh ( rpm)Low ( rpm)
Rough idling
Other
HesitationBack fireMuffler explosion (after-fire)Surging
Knocking
Other
Soon after startingAfter accelerator pedal depressed
After accelerator pedal released
During A/C operation
Shifting from N to D
Other
Data Problem
ConstantSometimes ( times per day/month)
Inspector's
Name
CUSTOMER PROBLEM ANALYSIS CHECK
- INTRODUCTIONHOW TO TROUBLESHOOT ECU CONTROLLED
SYSTEMSIN-27
27 Author: Date:
2004 LAND CRUISER (RM1071U)
1. CUSTOMER PROBLEM ANALYSIS
In troubleshooting, the problem symptoms must be confirmed accurately and all preconceptions must be
cleared away in order to give an accurate judgment. To ascertain just what the problem symptoms are, it is
extremely important to ask the customer about the problem and the conditions at the time it occurred.
Important Point in the Problem Analysis:
The following 5 items are important points in the problem analysis. Past problems which are thought to be
unrelated and the repair history, etc. may also help in some cases, so as much information as possible should
be gathered and its relationship with the problem symptoms should be correctly ascertained for reference
in troubleshooting. A customer problem analysis table is provided in Diagnostics section for each system
for your use.
V07268
VIBRATION METHOD: When vibration seems to be the major cause.
CONNECTORS
WIRE HARNESS
PARTS AND SENSOR1
Slightly shake the connector vertically and horizontally.
Slightly shake the wire harness vertically and horizontally.
The connector joint, fulcrum of the vibration, and body
through portion are the major areas to be checked thorough-
ly.
Apply slight vibration with a finger to the part of the sensor
considered to be the problem cause and check that the mal-
function occurs.Shake Slightly
Swing Slightly
Vibrate Slightly
HINT:
Applying strong vibration to relays may result in open relays. IN-30
- INTRODUCTIONHOW TO TROUBLESHOOT ECU CONTROLLED
SYSTEMS
30 Author: Date:
2004 LAND CRUISER (RM1071U)
3. SYMPTOM SIMULATION
The most difficult case in troubleshooting is when there are no problem symptoms occurring. In such cases,
a thorough customer problem analysis must be carried out, then simulate the same or similar conditions and
environment in which the problem occurred in the customer's vehicle. No matter how much experience a
technician has, or how skilled he may be, if he proceeds to troubleshoot without confirming the problem
symptoms he will tend to overlook something important in the repair operation and make a wrong guess
somewhere, which will only lead to a standstill. For example, for a problem which only occurs when the en-
gine is cold, or for a problem which occurs due to vibration caused by the road during driving, etc., the prob-
lem can never be determined so long as the symptoms are confirmed with the engine hot condition or the
vehicle at a standstill. Since vibration, heat or water penetration (moisture) is likely cause for problem which
is difficult to reproduce, the symptom simulation tests introduced here are effective measures in that the ex-
ternal causes are applied to the vehicle in a stopped condition.
Important Points in the Symptom Simulation Test:
In the symptom simulation test, the problem symptoms should of course be confirmed, but the problem area
or parts must also be found out. To do this, narrow down the possible problem circuits according to the symp-
toms before starting this test and connect a tester beforehand. After that, carry out the symptom simulation
test, judging whether the circuit being tested is defective or normal and also confirming the problem symp-
toms at the same time. Refer to the problem symptoms table for each system to narrow down the possible
causes of the symptom.
- INTRODUCTIONHOW TO TROUBLESHOOT ECU CONTROLLED
SYSTEMSIN-33
33 Author: Date:
2004 LAND CRUISER (RM1071U)
5. PROBLEM SYMPTOMS TABLE
The suspected circuits or parts for each problem symptom are shown in the table below. Use this table to
troubleshoot the problem when a ºNormalº code is displayed in the diagnostic trouble code check but the
problem is still occurring. Numbers in the table indicate the inspection order in which the circuits or parts
should be checked.
HINT:
When the problem is not detected by the diagnostic system even though the problem symptom is present,
it is considered that the problem is occurring outside the detection range of the diagnostic system, or that
the problem is occurring in a system other than the diagnostic system.
Symptom
Suspect AreaSee page
Engine does not crank (Does not start)
No initial combustion (Does not start)
No complete combustion (Does not start)1. Starter and starter relay
1. ECM power source circuit
2. Fuel pump control circuit
3. Engine control module (ECM)
1. Starter signal circuit
2. Fuel pump control circuit1. Fuel pump control circuitDI-147
DI-151
IN-29
PROBLEM SYMPTOMS TABLE
1. Compression
2. Fuel pump control circuit 1. A/C signal circuit
2. Fuel pump control circuit 1. A/C signal circuit (Compressor circuit)
2. ECM power source circuit 1. Starter signal circuit
2. Fuel pump control circuit1. Starter signal circuit
2. Fuel pump control circuit
3. Compression
idling) High engine idle speed (Poor idling) Hot engine Cold engine (Difficult to start)Engine cranks normally (Difficult to start)
AC-88 DI-144
DI-151
EM-3 DI-151
Problem Symptom Page
Indicates the page where the flow chart for each circuit
is located.
Circuit Inspection, Inspection Order
Indicates the circuit which needs to be checked for each problem
symptom. Check in the order indicated by the numbers.
Circuit or Part Name
Indicates the circuit or part which needs to be checked.
ST-2
ST-17
DI-144
DI-151
DI-144
DI-151
V08425
LOCK
KNK
E6 Connector
(a) Remove the glove compartment (See page SF-68).
(b) Disconnect the E6 connector of ECM.
INSPECTION PROCEDURE
Replace knock sensor. 1 Check continuity between terminal KNK of ECM connector and body ground.
OK:
Check knock sensor (See page SF-61).Measure resistance between terminal KNK of ECM connector
and body ground.
Resistance: 1 MW or higher
Connector being checked is connected. Indicates the condition of the connector of ECU during the check.
PREPARATION:
CHECK:
2Go to step 3.
OK OK
NG
Indicates the position of the ignition switch during the check.
Check from the connector back side.
(with harness)
Ignition Switch LOCK (OFF)
Ignition Switch START
LOCKIgnition Switch ON
Ignition Switch ACC
STARTON
ACC
Indicates the place to check the voltage or resistance.
Indicates the connector position to be checked, from the front or back side.
Connector being checked is disconnected. Check from the connector front side. (without harness)
In this case, care must be taken not to bend the terminals.
E6 Connector KNKWire Harness
E6 Connector KNK
A00255 AB0117
A00265
Inspection Procedure
Use the inspection procedure to determine if
the circuit is normal or abnormal, and, if it is
abnormal, use it to determine whether the
problem is located in the sensors, actuators,
wire harness or ECU.
- INTRODUCTIONHOW TO TROUBLESHOOT ECU CONTROLLED
SYSTEMSIN-35
35 Author: Date:
2004 LAND CRUISER (RM1071U)
IN00U-13
N17080
Filler Cap
Float
Reservoir Tank
Grommet
Clip
Slotted Spring Pin
: Specified torque
Non-reusable partCylinder
Piston
Push Rod
Washer
Snap Ring
Boot
Gasket
Lock Nut
Clevis Pin
Clevis
N´m (kgf´cm, ft´lbf)
12 (120, 9)
15 (155, 11)
- INTRODUCTIONHOW TO USE THIS MANUAL
IN-1
1 Author: Date:
2004 LAND CRUISER (RM1071U)
HOW TO USE THIS MANUAL
GENERAL INFORMATION
1. INDEX
An INDEX is provided on the first page of each section to guide you to the item to be repaired. To assist you
in finding your way through the manual, the Section Title and major heading are given at the top of every
page.
2. GENERAL DESCRIPTION
At the beginning of each section, a General Description is given that pertains to all repair operations con-
tained in that section.
Read these precautions before starting any repair task.
3. TROUBLESHOOTING
TROUBLESHOOTING tables are included for each system to help you diagnose the problem and find the
cause. The fundamentals of how to proceed with troubleshooting are described on page IN-26.
Be sure to read this before performing troubleshooting.
4. PREPARATION
Preparation lists the SST (Special Service Tools), recommended tools, equipment, lubricant and SSM (Spe-
cial Service Materials) which should be prepared before beginning the operation and explains the purpose
of each one.
5. REPAIR PROCEDURES
Most repair operations begin with an overview illustration. It identifies the components and shows how the
parts fit together.
Example:
FI2553
SST
B04902Fuel Pump Connector
Disconnect SF-2
- SFISFI SYSTEM
1701 Author: Date:
2004 LAND CRUISER (RM1071U)
(c) Do not a severe impact during removal or installation.
Handle all SFI parts carefully, especially the ECM.
(d) Be careful during the troubleshooting as there are numer-
ous transistor circuit, and even slight terminal contact can
cause further troubles.
(e) Do not open the ECM cover.
(f) When inspecting in rainy weather, take care to prevent
entry of water. Also, when washing the engine compart-
ment, prevent water from getting on the SFI parts and the
wiring connectors.
(g) Parts should be replaced as the original assembly.
(h) Care should be taken when pulling out and inserting the
wiring connectors.
(1) Release the lock and pull out the connector.
(2) Fully insert the connector and check that it is locked.
(i) Use SST for the inspection, the injector and the wiring
connector test.
SST 09842-30070
8. FUEL SYSTEM
(a) When disconnecting the high fuel pressure line, a large
amount of gasoline may be spilled:
(1) Disconnect the fuel pump connector.
(2) Start the engine. After the engine has stopped on
its own, turn the ignition switch OFF.
(3) Put a container under the connection.
(4) Slowly loosen the connection.
(5) Disconnect the connection.
(6) Plug the connection with a rubber plug.
(7) Reconnect the fuel pump connector.
B04897
Push
B04896
Pull
A07061
TOYOTA
Hand-Held
Tester
DLC3
- SFISFI SYSTEM
SF-5
1704 Author: Date:
2004 LAND CRUISER (RM1071U)
(4) Match the axis of the connector with that of the pipe,
and push in the connector until the connector
makes a ºclickº sound. In the joint part is too tight to
connect them, apply a little new engine oil on the tip
of the pipe.
(5) After finishing the connection, check if the pipe and
the connector are securely connected by pulling
them.
(6) Check if there is any fuel leakage.
(h) Take following precautions to handle the nylon tube.
(1) Pay attention not to turn the joint part of the nylon
tube and the quick connector by force when con-
necting them.
(2) Pay attention not to twist the nylon tube.
(3) Do not remove the EPDM protector on the outside
of the nylon tube.
(4) Do not connect them by bending the nylon tube.
(i) Check that there are no fuel leaks on the fuel system after
doing the maintenance.
(1) Connect the TOYOTA hand-held tester or OBD II
scan tool to the DLC3.
(2) Turn the ignition switch ON and press the TOYOTA
hand-held or OBD II scan tool tester main switch
ON.
NOTICE:
Do not start the engine.
(3) Select the ACTIVE TEST mode on the TOYOTA
hand-held tester or OBD II scan tool .
(4) Please refer to the TOYOTA hand-held tester or
OBD II scan tool operator's manual for further de-
tails.
(5) If you have no TOYOTA hand-held tester or OBD
II scan tool, connect the positive (+) and negative
(-) leads from the battery to the fuel pump connec-
tor (See page SF-7).
SF1UV-01
B15313B16470
A07061
DLC3
TOYOTA
Hand-Held
Tester
B04422
ECM
VPA E2
Voltmeter
- SFITHROTTLE BODY
SF-33
1732 Author: Date:
2004 LAND CRUISER (RM1071U)
THROTTLE BODY
ON-VEHICLE INSPECTION
1. REMOVE V-BANK COVER
2. INSPECT SYSTEM OPERATION
(a) Inspect the throttle control motor for operating sound.
(1) Turn the ignition switch ON.
(2) When turning the accelerator pedal position sensor
lever, check the running sound of the motor. Also,
check that there is no friction sound.
If operation is not as specified, check the throttle control motor
(See step 3), wiring and ECM.
(b) Inspect the accelerator pedal position sensor.
(1) Connect the TOYOTA hand-held tester or OBD II
scan tool to the DLC3.
(2) Check that the MIL does not come on.
(3) When turning the accelerator pedal position sensor
lever to the full- open position, check that the
throttle valve opening percentage (THROTTLE
POS) of CURRENT DATA shows the standard val-
ue.
Standard throttle valve opening percentage:
60 % or more
If operation is not as specified, check that the accelerator pedal
position sensor (See page DI-318), wiring and ECM.
If you have no TOYOTA hand-held tester or OBD II scan tool,
measure the voltage between terminal VPA and E2 of the ECM
connector.
(c) Inspect the air assist system.
(1) Start the engine and check that the MIL does not
come on.
(2) Allow the engine to warm up to normal operating
temperature.
(3) Turn the A/C compressor ON to OFF, and check the
idle speed.