Downloaded from www.Manualslib.com manuals search engine AI Ihis lime your lires mayor may nol have a grade. These grades will be
molded on the sidewalls of passenger car lires over Ihe nexl several years
according to a schedule established by the Nalional Highway Traffic Safety Administration and the tire manufacturers.
While the lires available as standard or optional equipment on General
Motors
vehicles may vary with respect to these grades, all such tires
meet General Motors performance standards and have been approved
for useon General Motors vehicles.
All passenger car tires must conform to Federal safety requirements In addition to these grades.
You should
replace your tires when:
I. The lires are worn to a point where 1.6 millimeters (2/32 inch) or less
tread remains, or the cord or fabric
is showing . To help you detect this,
your tires have built-in tread wear indicators that appear between the tread
grooves when the tread is 1.6 millimeters (2/32 inch) or less. When the
indicators. appear in two or mors adjacent grooves at three. spots around Ihe tire, the tire should be replaced.
TREAD WEAR INDICATORS
lOAD RANG[
........ _.-' ;'CotfS1WC1l0N UtAMI'L[ TilE
2. The tread or sidewall is cracked, cut or snagged deep enough to expose
the cord or fabric.
3. The tire has a bump , bulge or split.
4. The tire has a puncture, cut, or other injury that can't be correctly repaired
because of the size or location of the injury.
Wheel Replacement
Damaged wheels must be rePlaced. For example, replace wheels if they are bent, cracked , or heavily rusted , or if _ wheel nuts ohen become loose. Also
replace wheels which leak air (except" some aluminum wheels which can be repaired-- see your authorized dealer).
Do not use bent wheels which have been -straightened, and do not use inner
tubes in leaking wheels designed for tubeless tires. Such wheels may have
structural damage
and could fail without warning. When replacing wheels for
any reason, the
new wheels should be equal in load limit, diameter, width,
offset. and mounting configurations to those
originally installed on your vehicle.
5-17
Downloaded from www.Manualslib.com manuals search engine SECTION 6
OWNER ASSISTANCE
Your satisfaction and goodwill are important to your dealer and to us. Normally, any problems with the sales transaction or the operation of your car
will be handled by your dealer's Sales or Service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can
occur. If your problem has not been handled to your satisfaction, we suggest
you follow these steps:
STEP ONE -Discuss your problem with a member of dealership
management. Complaints can often be quickly resolved at that level. If the
problem has already been reviewed with the Sales or Service manager, contact
the owner of the
dealership or the General Manager.
STEP TWO -Contact the Chevrolet Zone Office closest to you. (Zone offices are listed on the following pages.) In Canada, contact the General Motors Zone Office. If your problem cannot .be quickly resolved by the
dealership without further help, contact the Zone's Consumer Relations
Department, and provide them with:
• Your name, address and telephone number
• Vehicle Identification Number (This is available frornthe car registration or title, or the plate attached to the left top Of the instrument panel and visible
through the windshield.)
• Dealer's name and location.
• Vehicle's delivery date and present mileage.
• Nature of problem.
A convenient'formf~~your useis"il1clud8d in this section.
STEP THREE ~ Contact the Consumer Relations Representative,
Chevrolet Central Office, Chevrolet Motor Division, Warren, Michigan
48090 (313-492-5500). (In Canada, contact the Customer Services
Representative,
General Motors of Canada Ltd .. Oshawa, Ontario, L lJ 5Z6; 416/644-6624). The representative will review all the facts involved. Then, if it
is
felt some further action can be taken, the zone will be so instructed. In any
case, your contact will be acknowledged providing Chevrolet's position in the
matter.
When contacting the Zone or Central Office, please bear in mind that your
problem will likely be resolved in the dealerShip, using the dealer's facilities,
equipment and personnel. So it is suggested that you follow the above steps in
sequence when you have a problem.
Your purchase of a Chevrolet product is greatly appreciated by both your
dealer and Chevrolet. We want to help you any way we can to make sure you
are completely satisfied with your vehicle.
6-1
