2024 MAZDA CX90 off

Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car
under direct sunlight for long
periods, shade the interior using
sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality
and coloring. If the cabin
temperature becomes hot, the vinyl
may deteriorate and adhere to the
genuine leather.
Maintenance of the
Dust-proof Sheet of the Active Driving Display
CAUTION
Do not use detergent to clean the
dust-proof sheet. In addition, if a
chemical agent gets on the dust-proof
sheet, wipe it off immediately.
Otherwise, the coating may be
damaged.
1. Wipe with a fine, soft cloth such as those used for cleaning eyeglasses.
Inspection and Servicing/Cleaning
Interior Maintenance
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10
Specifications/Customer Information
and Reporting Safety Defects
Customer Assistance (U.S.A.) ...........
............................................ 10-4 Customer Assistance............ 10-4
STEP 1: Contact Your Mazda
Dealer.................................10-4
STEP 2: Contact Mazda North
American Operations........... 10-5
STEP 3: Contact Better Business
Bureau (BBB)....................... 10-6
California Customers........... 10-7
Customer Assistance
(Canada)................................10-9 Satisfaction Review
Process............................... 10-9
STEP 1: Contact the Mazda
Dealer.................................10-9
STEP 2: Contact the Mazda
Regional Office.................. 10-10
STEP 3: Contact the Mazda
Customer Relations
Department...................... 10-10
Mediation/Arbitration
Program............................ 10-11
Canadian Motor Vehicle
Arbitration Plan (CAMVAP)..........
........................................ 10-11
Regional Offices.................10-12
Customer Assistance (Puerto
Rico)................................... 10-13 Customer Assistance.......... 10-13
STEP 1............................... 10-13
STEP 2............................... 10-14Customer Assistance (Mexico) .........
.......................................... 10-15Customer Assistance.......... 10-15
Contact Your Mazda
Dealer...............................10-15
Mazda Importer/Distributors ..........
.......................................... 10-17 U.S.A................................ 10-17
CANADA.......................... 10-17
PUERTO RICO/U.S. Virgin
Island................................10-18
MEXICO............................10-18
GUAM.............................. 10-19
SAIPAN............................. 10-19
AMERICAN SAMOA...........10-20
Reporting Safety Defects........ 10-21 Reporting Safety Defects
(U.S.A.)............................. 10-21
Reporting Safety Defects
(Canada)...........................10-22
Warranty..............................10-23 Warranties for Your Mazda ..........
........................................ 10-23
Outside the United States/
Canada............................. 10-23
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)............ 10-24
Add-On Non-Genuine Parts and
Accessories........................10-25
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STEP 2: Contact the
Mazda Regional Office
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
Office nearest you for such
arrangements. Regional Office address
and phone numbers are shown (page
10-12).
STEP 3: Contact the
Mazda Customer
Relations Department
If still not substantially satisfied,
contact the Customer Relations
Department, Mazda Canada Inc., 55
Vogell Road, Richmond Hill, Ontario,
L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the
following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the Vehicle
Identification Number on page
10-59 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with
the local Mazda Service
Representative, will review the case to
determine if everything possible has
been done to ensure your satisfaction.

Please recognize that the resolution of
service problems in most cases
requires the use of your Mazda
dealer's service facilities, personnel
and equipment. We urge you to follow
the above three steps in sequence for
most effective results.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Canada)
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Mediation/ArbitrationProgram
Occasionally a customer concern
cannot be resolved through Mazda's
Customer Satisfaction Program. If after
exhausting the procedures in this
manual your concern is still not
resolved, you have another option.

Mazda Canada Inc. participates in an
arbitration program administered by
the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP
will advise you about how your
concern may be reviewed and resolved
by an independent third party through
binding arbitration.

Your complete satisfaction is the goal
of Mazda Canada Inc. and our dealers.
Mazda's participation in CAMVAP
makes a valuable contribution to our
achieving that goal. There is no charge
for using CAMVAP. CAMVAP results
are fast, fair and final as the award is
binding on both you and Mazda
Canada Inc.
Canadian Motor VehicleArbitration Plan(CAMVAP)
If a specific item of concern arises,
where a solution cannot be reached
between an owner, Mazda, and/or
one of its dealers (that all parties
cannot agree upon), the owner may
wish to use the services offered by the
Canadian Motor Vehicle Arbitration
Plan (CAMVAP).

CAMVAP uses the services of Provincial
Administrators to assist consumers in
scheduling and preparing for their
arbitration hearings. However, before
you can proceed with CAMVAP you
must follow your Mazda dispute
resolution process as outlined
previously.

CAMVAP is fully implemented in all
provinces and territories.
Consumers wishing to obtain further
information about the Program should
contact the Provincial Administrator at
1 (800) 207-0685, or by contacting
the Canadian Motor Vehicle
Arbitration Plan Office at:

Canadian Motor Vehicle Arbitration
Plan
235 Yorkland Boulevard, suite 300
North York, Ontario
M2J 4Y8
http://camvap.ca
Provincial Administrators may be
reached locally:
Province/Territory CAMVAP Number
British Columbia & Yu- kon Territories 1 (800) 207-0685
Alberta & Northwest Territories 1 (800) 207-0685
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Canada)
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Province/Territory CAMVAP NumberSaskatchewan 1 (800) 207-0685Manitoba 1 (800) 207-0685
Ontario 1 (800) 207-0685
Atlantic Canada 1 (800) 207-0685 Quebec 1 (800) 207-0685Regional Offices
REGIONAL OFFICES COVERING AREAS
MAZDA CANADA INC.
WESTERN REGION 5011 275 STREET
LANGLEY, BRITISH
COLUMBIAV4W 0A8
(778) 369-2100
1 (800) 663-0908 ALBERTA,
BRITISH COLUMBIA, MANITOBA,
SASKATCHEWAN, YUKON
MAZDA CANADA INC.
CENTRAL REGION
55 VOGELL ROAD, RICHMOND HILL,
ONTARIO, L4B 3K5 1 (800) 263-4680 ONTARIO,
NEW BRUNSWICK,
NOVA SCOTIA,
PRINCE EDWARD IS- LAND,
NEWFOUNDLAND
MAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS- CANADIENNE
POINTE CLAIRE, QUE- BEC
H9R 5A5
(514) 694-6390 QUEBEC
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Canada)
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Cell Phones Warning
WARNING
Please comply with the legal
regulations concerning the use of
communication equipment in vehicles
in your country.
Use of any electrical devices such as
cell phones, computers, portable
radios, vehicle navigation or other
devices by the driver while the vehicle
is moving is dangerous. Dialing a
number on a cell phone while driving
also ties-up the driver's hands. Use of
these devices will cause the driver to
be distracted and could lead to a
serious accident. If a passenger is
unable to use the device, pull off the
right-of-way to a safe area before use.
If use of a cell phone is necessary
despite this warning, use a hands-free
system to at least leave the hands free
to drive the vehicle. Never use a cell
phone or other electrical devices while
the vehicle is moving and, instead,
concentrate on the full-time job of
driving.
Specifications/Customer Information and Reporting Safety Defects
Cell Phones
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Safety Practices
The way you drive has a great deal to
do with your tire mileage and safety.
So cultivate good driving habits for
your own benefit.
Observe posted speed limits and
drive at speeds that are safe for the
existing weather conditions
Avoid fast starts, stops and turnsAvoid potholes and objects on the
road
Do not run over curbs or hit the tire
against the curb when parking
CAUTION
If you feel a sudden vibration or ride
disturbance while driving or you
suspect your tire or vehicle has been
damaged, immediately reduce your
speed. Drive with caution until you can
safely pull off the road. Stop and
inspect the tire for damage. If the tire
is under-inflated or damaged, deflate
it, remove the tire and rim and replace
it with your spare tire. If you cannot
detect a cause, have the vehicle towed
to the nearest vehicle or tire dealer to
have the vehicle inspected.
Specifications/Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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Index
AC power outlet (120 V/1,500
W)....................................... 7-50
AC power outlet (120 V/150
W)....................................... 7-47
Ambient lights...................... 7-45
Armrest Box......................... 7-35
Bottle holder........................ 7-32
Center console..................... 7-34
Cup holders......................... 7-30
Door courtesy lights..............7-44
Glove compartment..............7-33
How to use the assist grips.... 7-58
Illuminated entry system........7-41
Luggage compartment.......... 7-38
Luggage compartment lghts... 7-44
Map lights............................7-43
Overhead console................ 7-36
Overhead lights.................... 7-42
Rear coat hooks................... 7-37
Sunvisor............................... 7-39
USB power outlet................. 7-52
Vanity mirrors....................... 7-40
Wireless charger (Qi)............ 7-54
i-ACTIVSENSE Blind Spot Monitoring
(BSM)................................ 5-146
Cameras............................ 5-137
Cruising & Tra ffi c Support
(CTS)................................. 5-175
Distance & Speed Alert
(DSA)................................ 5-153
Driver Attention Alert
(DAA)................................ 5-155
Driver monitoring camera....5-139
Driver Monitoring (DM)...... 5-157
Emergency Lane Keeping
(ELK).................................. 5-191
Forward Sensing Camera
(FSC)................................. 5-127
Front Cross Tra ffi c Alert
(FCTA)............................... 5-160High Beam Control System
(HBC)................................ 5-140
i-ACTIVSENSE OFF switch.... 5-126
i-ACTIVSENSE status symbol
(Warning/risk avoidance support
system).............................. 5-124
Lane Departure Warning System
(LDWS).............................. 5-144
Lane-keep Assist System
(LAS)..................................5-188
Mazda Radar Cruise Control
(MRCC)............................. 5-165
Radar sensors..................... 5-131
Rear Cross Tra ffi c Alert
(RCTA)............................... 5-163
Secondary Collision
Reduction.......................... 5-223
Smart Brake Support (SBS)...5-197
Tra ffi c Sign Recognition
System (TSR)...................... 5-150
360° View Monitor............. 5-206
K
Key.............................................4-5 Canceling the key temporary
suspension function................ 8-8
Replacing the key battery...... 9-33
Starting the Engine with a dead
battery key............................. 8-9
Unlocking using the auxiliary
key........................................ 8-8
L
Liftgate..................................... 4-18Liftgate cannot open............. 8-30
Power liftgate....................... 4-21
Light Washer fluid does not spray... 8-35
Lights Hazard warning lights........... 5-82
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