2024 GMC SIERRA DENALI transmission

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
230 Driving and Operating
If the transmission is not in N (Neutral)
when shift request occurs, a DIC message
displays. The vehicle will allow 20 seconds
for the shift to occur. After this time, an
indicator in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph) and the transmission in
N (Neutral), attempt the shift again.
Shifting Out of 4
n
1. The vehicle must be stopped or moving less than 5 km/h (3 mph) with the
transmission in N (Neutral) and the
ignition on. It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph). 2. Press 4
m, AUTO, or 2m. The actual 4x4
shift request is only made after the
button is released. The 4x4 indicator will
remain flashing until the shift request
has completed. A DIC message displays
to indicate the state of the request.
Once the 4x4 shift has completed, the
DIC message disappears, the
4x4 indicator stops flashing, and the
current setting is indicated.
If vehicle speed is higher when shift
request occurs, a DIC message displays.
Reduce vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, DIC messages will
display. The vehicle will allow 20 seconds for
this shift to occur. After this time, a
indicator in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the transfer case will remain in its original state.
This will be indicated in the instrument
cluster.
With the vehicle moving less than 5 km/h
(3 mph), and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral):
1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in 10 seconds until
the N (Neutral) indicator starts flashing in
the instrument cluster. When the shift is
complete, the indicator stops flashing.
If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds,
the transfer case will remain in its
original state. This will be indicated in
the instrument cluster.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 231
Shifting Out of N (Neutral)
To shift out of N (Neutral):1. Turn the ignition on with the engine off. See Ignition Positions 0216.
2. Set the parking brake. See Electric
Parking Brake 0234.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the indicator in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the
indicator will return to the previously
selected setting.
Part-time Transfer Case
Two-Speed Transfer Case
Work Truck Shown, All Other Models Similar
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The indicator in the instrument
cluster will flash while a shift is in progress.
The indicator displayed will change to
indicate the setting requested. When the shift is complete the indicator will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) :
Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0380 or
Transporting a Disabled Vehicle 0379.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 60 km/h (36 mph).

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
232 Driving and Operating
Shifting into 4nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0236.
Shifts between 2
m, 4m, and 4n
Any of these shifts can be made at normal
driving speed.
Shifting into 4
mwill not complete at vehicle
speeds above 120 km/h (75 mph), the shift
will complete when speed is reduced.
The actual 4x4 shift request is only made
after the button is released. The
4x4 indicator will remain flashing until the
shift request has completed. A DIC message
displays to indicate that the 4x4 transfer
case has been requested to shift to the new
desired state.
Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 indicator stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed successfully
while in P (Park), the parking brake will
engage. To resume driving, shift the
transmission to the desired gear and
manually release the parking brake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0234. If equipped, use 4
nor 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 indicator will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state.
Once the 4x4 shift has completed, the
DIC message disappears, the
4x4 indicator stops flashing and the
current setting is indicated.
If vehicle speed is higher when shift request
occurs, a DIC message displays. Reduce
vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, a DIC message
displays. The vehicle will allow 20 seconds for the shift to occur. After this time, a
indicator in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph) and the transmission in
N (Neutral), attempt the shift again.
Shifting Out of 4
n
1. The vehicle must be stopped or moving less than 5 km/h (3 mph) with the
transmission in N (Neutral) and the
ignition on. It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
mor 2m. The actual 4x4 shift
request is only made after the button is
released. The 4x4 indicator will remain

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 233
flashing until the shift request has
completed. A DIC message displays to
indicate the state of the request.
Once the 4x4 shift has completed, the
DIC message disappears, the
4x4 indicator stops flashing, and the
current setting is indicated.
If vehicle speed is higher when shift
request occurs, a DIC message displays.
Reduce vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, DIC messages will
display. The vehicle will allow 20 seconds for
this shift to occur. After this time, a
indicator in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster. With the vehicle moving less than 5 km/h
(3 mph), and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral):
1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in 10 seconds until
the N (Neutral) indicator starts flashing in
the instrument cluster. When the shift is
complete, the indicator stops flashing.
If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds,
the transfer case will remain in its
original state. This will be indicated in
the instrument cluster. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Turn the ignition on with the engine off. See Ignition Positions 0216.
2. Set the parking brake. See Electric
Parking Brake 0234.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the indicator in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the
indicator will return to the previously
selected setting.
Brakes
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
ABS performs a system check when the
vehicle is first driven. A momentary motor
or clicking noise may be heard while this
test is going on, and the brake pedal may
move slightly. This is normal.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Driving and Operating 239
standard/default mode. There is no
persistent indicator in the instrument cluster
for this mode.
6Snow/Ice Mode :Snow/Ice Mode
improves vehicle acceleration on snow and
ice covered roads. When active, Snow/Ice
Mode will adjust acceleration to optimize
traction on slippery surfaces. This can
compromise the acceleration on dry asphalt.
This feature is not intended for use when
the vehicle is stuck in sand, mud, ice, snow,
or gravel. If the vehicle becomes stuck, see If
the Vehicle Is Stuck 0209.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The
accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping,
transmission shift pattern, Antilock Brake
System (ABS), StabiliTrak/Electronic Stability
Control (ESC), and Traction Control System
(TCS) performance.
For more information on off-road driving see
Off-Road Driving 0203.
_Tow/Haul Mode : Use this mode
when hauling heavy loads to provide
increased performance and vehicle control.
Tow/Haul Mode adjusts the transmission
shift pattern, trailer sway, and steering.
If the vehicle is turned off with Tow/Haul
Mode active and then restarted within four
hours or less, Tow/Haul will remain active.
Otherwise, the vehicle will start in
Normal Mode.
If the vehicle has a diesel engine, exhaust
braking is automatically activated when
Tow/Haul Mode is selected. It maintains
vehicle speed by automatically
implementing a shift pattern that uses the
engine and the transmission to slow the
vehicle. The system will command
downshifts and use the turbocharger on the
engine to reduce vehicle speed when the
brake is applied. The normal tow/haul shift
pattern will return once the vehicle is on a
low grade or when the accelerator pedal is
pressed.
While in the Electronic Range Select (ERS)
Mode, grade breaking is deactivated,
allowing the driver to select a range and
limiting the highest gear available. See
Manual Mode 0226. For more information on trailer weight
specifications, see
Towing Equipment 0284.
Locking Rear Axle
Vehicles with a locking rear axle can give
more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature will allow the rear wheel with the
most traction to move the vehicle.
Cruise Control
If equipped, cruise control allows the vehicle
to maintain a set speed of 40 km/h
(25 mph) or more without active
acceleration. Cruise control does not work at
speeds below about 40 km/h (25 mph).
{Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
(Continued)

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 241
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster (Base Level)0112 or
Instrument Cluster (Uplevel) 0113. The
increment value used depends on the units
displayed.
Reducing Speed While Using Cruise Control
If cruise control is already activated:
.Press and hold SET– down until the
desired lower speed is reached, then
release it.
.To decrease vehicle speed in small
increments, briefly press SET– down. For
each press, the vehicle goes about 1 km/h
(1 mph) slower.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster (Base Level) 0112 or
Instrument Cluster (Uplevel) 0113. The
increment value used depends on the units
displayed.
Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the accelerator pedal, the vehicle will slow
down to the previously set cruise speed.
While pressing the accelerator pedal or shortly following the release to override
cruise control, briefly pressing SET–
will
result in cruise control set to the current
vehicle speed.
Using Cruise Control on Hills
How well cruise control works on a hill
depends on the vehicle speed, the load, and
the steepness of the hill. When going up a
steep hill, you may have to apply the
accelerator pedal to maintain the set speed.
While going downhill, cruise braking helps
maintain driver selected speed.
Cruise Grade Braking is enabled when the
vehicle is started and cruise control is active.
It assists in maintaining driver selected
speed when driving on downhill grades by
using the engine and transmission to slow
the vehicle.
For other forms of descent control, see Hill
Descent Control (HDC) 0237, Automatic
Transmission 0223, and Tow/Haul Mode
0 227.
Ending Cruise Control
There are four ways to end cruise control:
.Lightly apply the brake pedal.
.Press*.
.Shift the transmission to N (Neutral).
.Press5.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
5is pressed or the ignition is
turned off.
Adaptive Cruise Control (Camera)
If equipped, Adaptive Cruise Control (ACC)
allows the cruise control set speed and
following gap to be selected. Read this
entire section before using this system. The
following gap is the following time between
your vehicle and a vehicle detected directly
ahead in your path, moving in the same
direction. If no vehicle is detected in your
path, ACC works like regular cruise control.
ACC uses a windshield mounted front
camera sensor.
See Radio Frequency Statement 0413.
If a vehicle is detected in your path, ACC can
apply acceleration or limited, moderate
braking to maintain the selected following
gap. To disengage ACC, apply the brake.
If ACC is controlling the vehicle speed when
the Traction Control System (TCS) or
StabiliTrak/Electronic Stability Control (ESC)
system activates, ACC may automatically

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Driving and Operating 277
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before towing a
trailer.
When towing a trailer:
.Become familiar with, and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. If your
visibility is limited or restricted while
towing, install extended side view mirrors
on your vehicle, even if not required.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.Perform the first oil change before heavy
towing.
.Do not drive over 80 km/h (50 mph) and
do not make starts at full throttle during
the first 800 km (500 mi) of trailer
towing.
.Tow in D (Drive). Tow/Haul Mode is
recommended for heavier trailers. See
Tow/Haul Mode0227. If the transmission
downshifts too often, a lower gear may
be selected using Manual Mode. See
Manual Mode 0226.
The following advanced driver assistance
features should be turned off when towing
a trailer, and may turn off automatically
when a trailer is detected:
.Park Assist
.Reverse Automatic Braking (RAB)
.Rear Cross Traffic Alert (RCTA)
.Rear Cross Traffic Braking (RCTB)
.Lane Change Alert (LCA)
.Super Cruise and Adaptive Cruise Control
(ACC), unless equipped with trailering
functionality, see Adaptive Cruise Control
(Camera) 0241.
Automatic Emergency Braking (AEB) and
Front Pedestrian Braking (FPB) should be set
to Alert unless equipped with Super Cruise.
Do not use Automatic Parking Assist (APA)
while towing a trailer.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See “Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0222.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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278 Driving and Operating
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment0284. If the trailer has
electric brakes, start the combination
moving and then manually apply the trailer
brake controller to check that the trailer
brakes work. During the trip, occasionally
check that the cargo and trailer are secure
and that the lamps and any trailer brakes
are working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making Turns
Caution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle.
Make wider turns than normal when towing,
so the trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency.
The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see Engine
Overheating 0321.
Viewing Systems
If equipped, the viewing systems on the
vehicle can improve visibility while hitching,
backing, and driving with a trailer. See
Advanced Driver Assistance Systems 0252.