GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . 14
Seats and Restraints . . . . . . . . . . . . . . . . . . . . 46
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Instruments and Controls . . . . . . . . . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . . . . . . . . . . 153
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 191
Driving and Operating . . . . . . . . . . . . . . . . . . 198
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Service and Maintenance . . . . . . . . . . . . . . . 393
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 401
Customer Information . . . . . . . . . . . . . . . . . . 405
Reporting Safety Defects . . . . . . . . . . . . . . . 414
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Connected Services . . . . . . . . . . . . . . . . . . . . . 422
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84989061 A First Printing©2022 General Motors LLC. All Rights Reserved.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Introduction 9
1.Head-Up Display (HUD) 0135 (If
Equipped).
2. Air Vents 0196.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0147.
Windshield Wiper/Washer 0106.
4. Instrument Cluster (Base Level) 0112 or
Instrument Cluster (Uplevel) 0113.
5. Shift Lever. See Automatic Transmission
0 223.
Range Selection Mode. See Manual Mode
0 226.
6. Infotainment System. See Overview
(Uplevel Radio) 0155 or
Overview (Base Radio) 0154.
7. Light Sensor. See Automatic Headlamp
System 0145.
Vehicle Alarm System. See Vehicle
Security 032.
8. Upper Glove Box. See Glove Box099.
9. Lower Glove Box. See Glove Box099.
10. Upper Glove Box Button. See Glove Box
0 99. 11. Power Release Tailgate (If Equipped). See
Tailgate 024.
Hazard Warning Flashers 0146.
Traction Control/Electronic Stability
Control 0236.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0237.
Power Assist Steps 031 (If Equipped).
Express Window Down Button (If
Equipped). See Power Windows 042.
Tow/Haul Mode 0227 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
12. USB Port 0163.
13. Climate Control Systems 0191 (If
Equipped).
Dual Automatic Climate Control System
0 193 (If Equipped).
Heated and Ventilated Front Seats 054
(If Equipped).
Heated Steering Wheel 0105 (If
Equipped). 14. Front Center Console Storage.
15.
Cupholders 0100.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0284.
17. ENGINE START/STOP. See Ignition
Positions 0216.
18. Steering Wheel Controls 0156.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0131 or
Driver Information Center (DIC) (Uplevel)
0 133.
19. Horn 0106.
20. Steering Wheel Adjustment 0105 (Out
of View).
21. Hood Release. See Hood0312.
22. Cruise Control 0239.
Adaptive Cruise Control (Camera) 0241
(If Equipped).
Forward Collision Alert (FCA) System
0 263 (If Equipped).
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
12 Introduction
1.Air Vents 0196.
2. Head-Up Display (HUD) 0135 (If
Equipped).
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0147.
Windshield Wiper/Washer 0106.
4. Instrument Cluster (Base Level) 0112 or
Instrument Cluster (Uplevel) 0113.
5. Shift Lever. See Automatic Transmission
0 223.
Range Selection Mode. See Manual Mode
0 226.
6. Infotainment System. See Overview
(Uplevel Radio) 0155 or
Overview (Base Radio) 0154.
7. Light Sensor. See Automatic Headlamp
System 0145.
Vehicle Alarm System. See Vehicle
Security 032.
8. Upper Glove Box Button. See Glove Box
0 99.
9. Upper Glove Box. See Glove Box099.
10. Lower Glove Box. See Glove Box099. 11.
Climate Control Systems 0191 (If
Equipped).
Dual Automatic Climate Control System
0 193 (If Equipped).
Heated and Ventilated Front Seats 054
(If Equipped).
Heated Steering Wheel 0105 (If
Equipped).
12. Power Release Tailgate (If Equipped). See Tailgate 024.
Hazard Warning Flashers 0146.
Traction Control/Electronic Stability
Control 0236.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0237.
Power Assist Steps 031 (If Equipped).
Express Window Down Button (If
Equipped). See Power Windows 042.
Tow/Haul Mode 0227 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 13. Front Center Console Storage.
14.
USB Port 0163.
15. Cupholders 0100.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0284.
17. ENGINE START/STOP. See Ignition
Positions 0216.
18. Steering Wheel Controls 0156.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0131 or
Driver Information Center (DIC) (Uplevel)
0 133.
19. Horn 0106.
20. Hood Release. See Hood0312.
21. Steering Wheel Adjustment 0105 (Out
of View).
22. Cruise Control 0239.
Adaptive Cruise Control (Camera) 0241
(If Equipped).
Forward Collision Alert (FCA) System
0 263 (If Equipped).
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 15
If the vehicle has the Keyless Access system,
the remote key has a button on the side of
the remote key used to remove the key.
This key is used for the driver door and
glove box.
Press the button to remove the key. Never
pull the key out without pressing the
button.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 417.
If locked out of the vehicle, see Roadside
Assistance Program 0408.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats051.
Remote Key
See Radio Frequency Statement 0413.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key's battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Key015.
The key that is part of the remote key can
be used for all locks.
Remove the key by pressing the button on
the side of the remote key near the bottom
and pull the key out. Never pull the key out
without pressing the button.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 17
Press and hold7for more than
three seconds to activate the panic alarm.
The turn signal lamps flash and the horn
sounds repeatedly for 30 seconds. The alarm
turns off when the ignition is turned on or
7is pressed again. The ignition must be off
for the panic alarm to work.
Keyless Access Operation
The Keyless Access system allows for doors
and the tailgate to be accessed without
pressing the remote key button. The remote
key must be within 1 m (3 ft) of the tailgate
or door being opened. If the vehicle has this
feature, there will be a button on the
outside door handles.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless
Unlocking can also be turned off. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Remote
Lock, Unlock, Start.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats051. Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on the
driver door handle will unlock the driver
door. If the lock/unlock button is pressed
again within five seconds, all passenger
doors and the tailgate will unlock.
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been more than five seconds since
the first lock/unlock button press.
.Two lock/unlock button presses were
used to unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on a
passenger door handle will unlock all doors.
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Tailgate
If equipped, keyless unlocking of the exterior
door handles and tailgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash four times quickly to
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 21
3. Remove the battery cover.
4. Pull the seal by pulling on the tab toaccess the battery.
5. Remove the old battery. Do not use a metal object.
6. Insert the new battery, positive side facing up. Replace with a CR2450 or
equivalent battery.
7. Place the seal back into the groove around the battery compartment.
8. Replace the battery cover by snapping it back into the remote key.
9. Reinsert the mechanical key.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely,
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 054. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
If equipped, the automatic heated steering
wheel may also come on. See Heated
Steering Wheel 0105.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The remote key is inside the vehicle or if
the key is in the ignition.
.The hood is not closed.
.There is an emission control system
malfunction and the lamp is on.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.
.The 30 minutes of engine run time have
been used.
.The vehicle is not in P (Park).
The engine will turn off during a remote
vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The remote key range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the remote key. See Remote Key015.
Starting the Engine Using Remote Start
Press
Stwice on the remote key. The turn
signal lamps will flash. The lamps flash to
confirm the request to remote start the
vehicle has been received. During the
remote start the parking lamps will remain
on as long as the engine is running.
The engine will shut off after 15 minutes or
after the remainder of the 30 minute total
running time is used, unless you stop the
remote start before engine running has
completed or the vehicle is turned on.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
36 Keys, Doors, and Windows
To adjust each mirror:1. Press
jor|to select the driver or
passenger side mirror. The indicator light
will illuminate.
2. Press the arrows on the control pad to move the mirror in the desired direction.
3. Adjust each outside mirror so that a little of the vehicle and the area behind it can
be seen.
4. Press
jor|again to deselect the
mirror.
Turn Signal Indicator
If equipped, the mirror has turn signal
indicator lights, which flash in the direction
of the turn or lane change.
Task Lighting
If equipped, task lighting projects light from
the outside mirrors to the sides of the
vehicle. See Task Lighting 0148. Puddle Lamps
If equipped, puddle lamps project light from
the bottom of the mirror to the area of
ground below the driver and passenger
doors. See
Entry Lighting 0151 and
Exit Lighting 0151.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 051.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0268.
Folding Mirrors
Manual Folding Mirrors
If equipped, push the mirror toward the
vehicle to fold. Push the mirror outward to
return to its original position.
Manually fold the mirrors inward to prevent
damage when going through an automatic
car wash.
Power Folding Mirrors
If equipped, pressgto power fold the
mirrors. Press again to unfold.
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally obstructed
while folding.
.The mirrors are accidentally manually
folded/unfolded.
.The mirrors will not stay in the unfolded
position.
.The mirrors vibrate at normal driving
speeds.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
38 Keys, Doors, and Windows
1. When the approaching vehicle is a longdistance away, the image in the main
mirror is small and near the inboard
edge of the mirror.
2. As the vehicle gets closer, the image in the main mirror gets larger and moves
outboard.
3. As the vehicle enters the blind zone, the image transitions from the main mirror
to the blind spot mirror.
4. When the vehicle is in the blind zone, the image only appears in the blind spot
mirror.
Using the Outside Mirror with the Blind
Spot Mirror
1. Set the main mirror so that the side ofthe vehicle can just be seen and the
blind spot mirror has an
unobstructed view.
2. When checking for traffic or before changing a lane, look at the main driver/
passenger side mirror to observe traffic
in the adjacent lane, behind your vehicle.
Check the blind spot mirror for a vehicle
in the blind zone. Then, glance over your
shoulder to double check before moving
slowly into the adjacent lane.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind your vehicle.
Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it rearward for
nighttime use to avoid glare from the
headlamps from behind.
Automatic Dimming Rearview
Mirror
If equipped, the mirror will automatically
reduce the glare of the headlamps from
behind. The dimming feature comes on each
time the vehicle is started.
Rear Camera Mirror
If equipped, this automatic dimming mirror
provides a wide angle camera view of the
area behind the vehicle.