If these modified engine performancecharacteristics persist for an extendedperiod and either the service engine soonor powertrain malfunction, reduced power,electronic throttle control light isilluminated, have the system checked byan authorized dealer.
Service engine soon
Powertrain malfunction, reducedpower, electronic throttle control
Diesel Lubrication System
It is important to change the engine oil atthe recommended service intervals orwhen indicated by the information displayto maintain oil viscosity. Extending the oiland filter change interval beyond therecommended interval can negativelyaffect engine performance, fuel economyand engine life. See Engine Oil Check(page 227).
Engine and secondary cooling system
The cooling system contains a primarycooling loop to cool the engine and asecondary cooling loop to cool thetransmission, charge air, and fuel. Thecoolant serves three primary purposes: toprovide heat transfer, freeze pointprotection, and corrosion protection usingadditives.
Vehicles with diesel engines typically areused to carry heavy loads and accumulatemileage rapidly. These two factors maycause the additives in the coolant to wearout in a shorter time. You can find moreinformation about coolant additives andcoolant change intervals in the coolantchapter. See General MaintenanceInformation (page 325). Operating theengine with insufficient coolant or coolantadditive can cause severe engine damage.
Selective catalytic reduction system
Your vehicle is equipped with a selectivecatalytic reduction system designed toreduce emission levels of nitrogen oxidesfrom the exhaust of your diesel engine. Thissystem relies on the use of Diesel ExhaustFluid (DEF) that you must replenish atcertain intervals. Failure to maintain properDEF levels or if the DEF becomescontaminated will result in vehicle speedlimitations or result in your vehicle enteringan idle-only mode. See SelectiveCatalytic Reductant System (page 120).
Minor Troubleshooting Guide
If the engine won’t crank
WARNING: Battery posts,terminals and related accessoriescontain lead and lead compounds. Washhands after handling.
Turn on the headlights. If the lights are dim,do not go on at all or when the ignition isturned to the start position, the lightsbecome dim or go out, the batteryconnections may be loose or corroded, orthe battery may be discharged. If there isa clicking or stuttering sound coming fromthe engine compartment when you turnthe key to the start position, this may alsoindicate a loose or corroded batteryconnection.
Check the battery connections at thebattery posts, cable connection to theengine grounding point and at the starterconnection.
If you suspect a discharged battery, haveit checked and corrected.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range.
One of the following could cause adecrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
The radio frequency used by your remotecontrol can also be used by other radiotransmitters, for example amateur radios,medical equipment, wireless headphones,wireless remote controls, cell phones,battery chargers and alarm systems. If thefrequencies are jammed, you will not beable to use your remote control. You canlock and unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note:The remote control contains sensitiveelectrical components. Exposure to moistureor impact may cause permanent damage.
Intelligent Access (If Equipped)
The system uses a radio frequency signalto communicate with your vehicle andauthorize your vehicle to unlock when oneof the following conditions are met:
•You activate the front exterior doorhandle switch.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interferenceis present in the area or if the transmitterbattery is low, you may need tomechanically unlock your door. You canuse the mechanical key blade in yourintelligent access key to open the driverdoor in this situation. See RemoteControl (page 47).
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2024 F-650/750 (TBC) , enUSA, Edition date: 202210, First-PrintingKeys and Remote Controls
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Knowing your vehicle's VIN, mileage andyour specific location allows help to get toyou faster.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 50 mi (80 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 50 mi (80 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 50 mi (80 km).Warranty towing, non-warranty towingand collision towing are available.
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within50 mi (80 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
The service is available 24 hours a day,seven days a week.
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2024 F-650/750 (TBC) , enUSA, Edition date: 202210, First-PrintingCrash and Breakdown Information