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TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has asteering wheel lock make sure theignition is in the accessory or on positionwhen being towed.
You can flat-tow (all wheels on theground, regardless of the powertrain ortransmission configuration) your disabledvehicle (without access to wheel dolliesor vehicle transport trailer) under thefollowing conditions:
•Your vehicle is facing forward so youtow it in a forward direction.
•You shift into neutral (N). If you cannotshift into neutral (N), you may need tooverride the transmission. SeeTransmission (page 95).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 73).
Follow these guidelines if you have a needfor recreational vehicle towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
Do not tow your vehicle with any wheelson the ground, as vehicle or transmissiondamage may occur. It is recommended totow your vehicle with all four wheels offthe ground, for example when using avehicle transport trailer. Otherwise, youcannot tow your vehicle.
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WARNING: Secure the floor matto both retention devices so that itcannot slip out of position and interferewith the pedals. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not place additionalfloor mats or any other covering on topof the original floor mats. This couldresult in the floor mat interfering with theoperation of the pedals. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Always make sure thatobjects cannot fall into the driver footwell while your vehicle is moving. Objectsthat are loose can become trappedunder the pedals causing a loss ofvehicle control.
To install floor mats that have eyelets,position the floor mat eyelet over theretention post and press down to lock inposition. Repeat for all eyelets on the floormat.
To remove the floor mats, reverse theinstallation procedure.
Note:Regularly check the floor mats tomake sure they are secure.
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Note:See the previous image for yourvehicle's assigned ground connection point.
1.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2.Connect the other end of the positive(+) cable to the positive (+) terminalof the booster vehicle battery.
3.Connect the negative (-) cable to thenegative (-) terminal of the boostervehicle battery.
4.Make the final connection of thenegative (-) cable to the groundconnection point.
Jump Starting
1.Start the engine of the booster vehicleand rev the engine moderately, or pressthe accelerator gently to keep yourengine speed between 2000 and 3000RPM, as shown in your tachometer.
2.Start the engine of the disabled vehicle.
3.Once the disabled vehicle has beenstarted, run both vehicle engines for anadditional three minutes beforedisconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
1.Remove the negative (-) jumper cablefrom the disabled vehicle.
2.Remove the jumper cable from thenegative (-) terminal of the boostervehicle battery.
3.Remove the jumper cable from thepositive (+) terminal of the boostervehicle battery.
4.Remove the jumper cable from thepositive (+) terminal of the disabledvehicle battery.
5.Allow the engine to idle for at least oneminute.
TRANSPORTING THE VEHICLE
WARNING: Block the wheels tohelp prevent the vehicle from moving.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Knowing your vehicle's VIN, mileage andyour specific location allows help to get toyou faster.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 50 mi (80 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 50 mi (80 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 50 mi (80 km).Warranty towing, non-warranty towingand collision towing are available.
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within50 mi (80 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
The service is available 24 hours a day,seven days a week.
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This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage. For complete details, seeyour Warranty Guide atwww.ford.com/support/warranty/.
Download the Sykes4Ford RoadsideAssistance App for access to your roadsideassistance services.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
Ford Motor Company reserves the right tomodify or discontinue Roadside Assistanceat any time. Certain restrictions apply toRoadside Assistance benefits.
For further details, call1-800-241-3673 (United States)1-800-665-2006 (Canada)
POST-COLLISION BRAKING
How Does Post-Collision BrakingWork
In the event of a moderate to severe crash,the braking system reduces the vehicle’sspeed to prevent or reduce the impact ofa potential secondary crash.
Post-Collision Braking Limitations
Post-collision braking does not activate ifany of the following occur:
•The anti-lock braking system isdamaged during the collision.
•Electronic stability control is disabled.
Overriding Post-Collision Braking
You can override post-collision braking bypressing the brake or accelerator pedal.
Post-Collision Braking Indicators
It flashes when a post-collisionbraking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASHSHUTOFF
The automatic crash shutoff is designedto stop the fuel going to the engine in theevent of a moderate or severe crash.
Note:Not every impact causes a shutoff.
AUTOMATIC CRASH SHUTOFFPRECAUTIONS
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury ordeath.
RE-ENABLING YOUR VEHICLE
1.Switch the ignition off.
2.Attempt to start your vehicle.
3.Switch the ignition off.
4.Attempt to start your vehicle.
Note:If your vehicle does not start after thethird attempt, have your vehicle checked assoon as possible.
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Protected ComponentRatingItem
Horn.20 A1
Blower motor.50 A2
Not used.—3
Starter relay.30 A4
Power point 3.20 A5
Upfitter relay 4 (cutaway).20 A6Not used (spare) (strippedchassis).
Not used.—8
Not used.—10
Power point 4.20 A12
Yaw sensor (strippedchassis).10 A13
Not used (spare) (cutaway).
Forward looking radar(cutaway).10 A14
Not used (spare) (strippedchassis).
Not used.—15
Not used.—16
Powertrain control modulerun/start feed.10 A17
Anti-lock brake system run/start feed.10 A18
Not used.—19
Wiper power.30 A20
Not used.—21
Wiper module (strippedchassis).10 A22
Not used (spare) (cutaway).
Not used.—23
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Protected ComponentRatingItem
Parking lamps 1 (specialorder vehicle).10 A59
Not used.—60
Not used.—61
Not used.—62
Not used.—63
Not used.—64
Not used.—65
Not used.—66
Not used.—67
Not used.—69
Inverter.40 A70
Anti-lock brake systemvalves.30 A71
Brake on and off switch.10 A72
Not used.—73
Not used.—74
Not used.—75
Anti-lock brake systempump.60 A76
Voltage quality modulepower - body controlmodule.
30 A77
Trailer tow stoplamps.10 A78
Not used.—79
Trailer tow backup lamps.10 A80
Not used.—81
Upfitter switch (factorylocation for ignition power).5 A82
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Protected ComponentRatingItem
Not used.—1
Left-hand front and right-hand front door lock switch(cutaway).
10 A2
Inverter (cutaway).Connector (strippedchassis).
Power mirror switch(cutaway).7.5 A3
Not used (stripped chassis).—
Not used (spare).20 A4
Not used (spare).20 A5
Not used (spare).10 A6
Not used (spare).10 A7
Not used (spare).5 A8
Not used (spare).5 A9
Not used.—10
Not used.—11
Smart datalink connector.7.5 A12
Cluster.7.5 A13Steering column controlmodule.
Not used (spare).15 A14
Not used (spare).15 A15
Not used.—16
Not used.7.5 A17
Run/start feed for frontblend actuator/climatemode switch (cutaway).
7.5 A18
Run/start feed to strippedchassis connector (strippedchassis).
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