
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Knowing your vehicle's VIN, mileage andyour specific location allows help to get toyou faster.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 50 mi (80 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 50 mi (80 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 50 mi (80 km).Warranty towing, non-warranty towingand collision towing are available.
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within50 mi (80 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
The service is available 24 hours a day,seven days a week.
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FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
WARNING: Always disconnect thebattery before servicing high currentfuses.
WARNING: To reduce risk ofelectrical shock, always replace thecover to the power distribution boxbefore reconnecting the battery orrefilling fluid reservoirs.
Note:If your vehicle has dual batteries,disconnecting the primary under hoodbattery does not remove power from allcircuits.
The engine compartment fuse box is in theengine compartment. It has high-currentfuses that protect your vehicle's mainelectrical systems from overloads.
If you disconnect and reconnect thebattery, you need to reset some features.See Changing the 12V Battery (page 173).
Replace fuses with the same type andrating. See Changing a Fuse (page 159).
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Protected ComponentRatingItem
Upfitter switch (optionallocation for power at alltimes).
5 A83
Not used.—84
Not used.—85
Not used.—86
Not used.—87
Not used.—88
Not used.—89
Hot at all times /B+ poweron B-pillar connector(cutaway).
40 A91
Battery power on instrumentpanel connector(strippedchassis).
Parking lamps 3 (specialorder vehicle).10 A93
Parking lamps 2 (specialorder vehicle).10 A94
Stoplamp relay.20 A95
Not used.—96
Battery power to engine, B-pillar and instrument panelvehicle connectors.
50 A97
Trailer tow battery charge.30 A98
Upfitter 2 relay (cutaway).40 A99Not used (spare) (strippedchassis).
Not used.—100
Not used.—101
Not used.—102
Not used.—103
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Protected ComponentRatingItem
Not used.—104
Trailer tow right-hand andleft-hand stoplamp anddirection indicator relaypower.
15 A105
Note:Spare fuse amperage may vary.
Passenger Compartment Fuse Box
WARNING: Always disconnect thebattery before servicing high currentfuses.
Note:If your vehicle has dual batteries,disconnecting the primary under hoodbattery does not remove power from allcircuits.
The fuse panel is to the left-hand side ofthe brake pedal and mounted onto thelower left-hand cowl panel. Remove thefuse panel cover to access the fuses.
To remove a fuse, use the fuse puller toolprovided on the inside of the fuse panelcover.
Replace fuses with the same type andrating. See Changing a Fuse (page 159).
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift thetransmission to park (P).
2.Switch off the engine.
3.Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burninjuries, do not start your engine with theair cleaner removed and do not removeit while the engine is running.
1.Set the parking brake and shift thetransmission to park (P).
2.Block the wheels.
OPENING AND CLOSING THE
HOOD
1.Inside the vehicle, pull the hood releasehandle located under the bottom leftcorner of the instrument panel.
2.Go to the front of the vehicle and pushthe auxiliary latch, located in the centerof the top grille, to the left in order torelease the hood.
3.Lift the hood and secure it with theprop rod.
4.To close, lower the hood and makesure that it is closed properly and fullylatched.
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UNDER HOOD OVERVIEW
Windshield washer fluid reservoir. See Washer Fluid Check (page 177).A
Automatic transmission fluid dipstick. See Automatic Transmission FluidCheck (page 170).B
Engine oil dipstick. See Engine Oil Dipstick (page 163).C
Air cleaner assembly. See Changing the Engine Air Filter (page 165).D
Engine oil filler cap. See Engine Oil Check (page 163).E
Brake fluid reservoir. See Brake Fluid Check (page 172).F
Engine coolant reservoir. See Engine Coolant Check (page 165).G
Engine compartment fuse box. See Fuses (page 150).H
Power steering fluid reservoir. See Power Steering Fluid Check (page 173).I
Battery. See Changing the 12V Battery (page 173).J
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Only use fluid that meets ourspecifications. See Capacities andSpecifications (page 226).
Brake Fluid Service Interval
Brake fluid absorbs water over time whichdegrades the effectiveness of the brakefluid. Change the brake fluid at thespecified intervals to prevent degradedbraking performance.
For detailed interval information, seeScheduled Maintenance in your Owner'sManual or your local maintenance guide.
POWER STEERING FLUID
CHECK
WARNING: A fluid level betweenthe MAX and MIN lines is within thenormal operating range and there is noneed to add fluid. A fluid level not in thenormal operating range couldcompromise the performance of thesystem.
WARNING: For E-350 and E-450vehicles with the Hydro-Boost BrakeSystem, do not press the brake pedalafter the engine has been turned off.Pressing the brake pedal after the enginehas been turned off will give a falsepower steering fluid level reading.
Only use fluid that meets Fordspecifications. See Hydraulic PowerSteering Fluid Capacity andSpecification (page 236).
To top up the power steering fluid level dothe following.
1.Start the engine and let it run until itreaches normal operating temperature.
2.Make sure the fluid is within the MINand MAX range.
3.If the fluid level is low, add fluid to bewithin the MIN and MAX range. Do notoverfill.
4.While the engine idles, turn the steeringwheel left and right several times.
5.Recheck the fluid level in the reservoir.
Note:Do not operate the vehicle with a lowpower steering pump fluid level.
CHANGING THE 12V BATTERY
WARNING: This vehicle may havemore than one battery. Removing thebattery cables from only one batterydoes not disconnect your vehicleelectrical system. Make sure youdisconnect the battery cables from allbatteries when disconnecting power.Failure to do so may cause seriouspersonal injury or property damage.
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting inpersonal injury and damage to thevehicle or battery. Lift the battery with abattery carrier or with your hands onopposite corners.
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WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Battery posts,terminals and related accessoriescontain lead and lead compounds,chemicals known to the State ofCalifornia to cause cancer andreproductive harm.Wash your handsafter handling.
Note:If your vehicle battery has a cover,make sure it is reinstalled after the batteryhas been cleaned or replaced.
Note:Electrical or electronic accessoriesor components added to the vehicle by thedealer or the owner may adversely affectbattery performance and durability.
Your vehicle is fitted with a Motorcraft®maintenance-free battery which normallydoes not require additional water duringits life of service.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Always dispose of automotive batteries ina responsible manner. Follow your localauthorized standards for disposal. Call yourlocal authorized recycling center to findout more about recycling automotivebatteries.
Reconnecting the Battery
Because your vehicle’s engine iselectronically controlled by a computer,some control conditions are maintainedby power from the battery. When thebattery is disconnected or a new batteryis installed, the engine must relearn its idleand fuel trim strategy for optimumdriveability and performance. Flexible fuelvehicles must also relearn the ethanolcontent of the fuel for optimum driveabilityand performance.
To begin this process.
1.Switch off all accessories and start theengine.
2.Run the engine until it reaches normaloperating temperature.
3.Allow the engine to idle for at least oneminute.
4.Turn the A/C on and allow the engineto idle for at least one minute.
5.Press the brake pedal. Release theparking brake. Shift the gearshift leverto drive (D) and allow the engine to idlefor at least one minute.
6.Drive the vehicle for approximately10 mi (16 km) to complete therelearning process.
Note:If you do not carry out the aboveprocess, the idle quality of your vehicle maybe adversely affected until the idle trim iseventually relearned.
Flexible fuel vehicles operating on E85 mayexperience poor starts and driveabilityproblems until the fuel trim and ethanolcontent have been relearned.
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