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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Knowing your vehicle's VIN, mileage andyour specific location allows help to get toyou faster.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 50 mi (80 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 50 mi (80 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 50 mi (80 km).Warranty towing, non-warranty towingand collision towing are available.
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within50 mi (80 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
The service is available 24 hours a day,seven days a week.
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T type tires have some additionalinformation beyond those of Ptype tires. These differences aredescribed below:
A.T: Indicates a type of tire,designated by the Tire and RimAssociation, that is intended fortemporary service on cars, sportutility vehicles, minivans and lighttrucks.
B.145: Indicates the nominalwidth of the tire in millimetersfrom sidewall edge to sidewalledge. In general, the larger thenumber, the wider the tire.
C.80: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width. Numbers of 70 orlower indicate a short sidewall.
D.D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E.16: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you have topurchase new tires to match thenew wheel diameter.
Location of the Tire Label
You can find a Tire Labelcontaining tire inflation pressureby tire size and other importantinformation located on the B-Pillaror the edge of the driver's door.
Inflating Your Tires
Safe operation of your vehiclerequires that your tires areproperly inflated. Remember thata tire can lose up to half of its airpressure without appearing flat.
Every day before you drive, checkyour tires. If one looks lower thanthe others, use a tire gauge tocheck pressure of all tires andadjust if required.
At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby Ford Motor Company.
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WARNING: Never place anythingbetween the vehicle jack and yourvehicle.
WARNING: Never place anythingbetween the vehicle jack and the ground.
WARNING: Only use the specifiedjacking points. If you use any otherlocations you could damage vehiclecomponents, such as brake lines.
WARNING: Failure to follow theseguidelines could result in an increasedrisk of loss of vehicle control, injury ordeath.
WARNING: Only use the sparewheel carrier to stow wheels providedwith your vehicle.
Note:Passengers should not remain in yourvehicle when the vehicle is being jacked.
Note:Do not use impact tools or powertools operating at over 200 RPM on thespare wheel carrier winch, which may causeit to malfunction and prevent a secure fit.Override the winch at least three times(there is an audible click each time) to makesure the wheel and tire fit securely.
Note:No maintenance or additionallubrication of your jack is required over theservice life of your vehicle.
1.Park the vehicle on a level firm groundand activate the hazard flashers.
2.Apply the parking brake, place thetransmission in park (P), turn theengine off.
3.Block the wheel diagonally oppositethe flat tire. For example, if the leftfront tire is flat, block the right rearwheel.
Removing the Spare Tire
1.To access the spare tire it must belowered from its stowed position.Remove the thumb screw andanti-theft bracket as required. Use thewheel nut wrench tip to loosen it.
2.Guide the wheel nut wrench or jackhandle through the hole and into thetube.
3.Turn the wrench or handlecounterclockwise until the cable hasslack and the tire can be slid rearward.
4.Remove the retainer from the spare tireand remove the spare tire.
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