Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
254 Driving and Operating
mounted on the rear of the cab.
Additionally, up to two accessory cameras
can be mounted to the rear and/or interior
of the trailer. See your dealer for accessory
trailer cameras. To access, touch CAMERA on
the infotainment display or shift to
R (Reverse). To return to the previous screen
when not in reverse, touch the Home or
Back buttons on the infotainment display.
Certain trailer views require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Rear Bowl View
.Front/Rear Side View
.Hitch View
.Bed View
.Rear trailer View
.Rear Side view with a available
articulation functionality
.Picture-in-Picture Side View
.Interior Trailer View
.Transparent trailer View
.Surround View
.Guidance Lines
.Hitch Guidance
Surround Vision (360 Degrees)
If equipped, the Surround Vision system can
display various views surrounding the
vehicle in the infotainment display using
four cameras mounted around the vehicle.
The front camera is in the grille under the
front emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is in the tailgate handle.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen
sooner, when not in R (Reverse), press the
Home or Back button on the infotainment
system, shift into P (Park), or, while in D
(Drive), reach a vehicle speed of
approximately 12 km/h (8 mph).
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Rear Bowl View
.Front/Rear Side View
.Hitch View
.Surround View
.Guidance Lines
.Hitch Guidance
Surround Vision
If equipped, this feature provides, additional
views to aid in trailering/towing. The Front
Vision Camera and Surround Vision cameras
are not supported. The system can show
various views in the infotainment display
using cameras mounted in and around the
vehicle and trailer. The rear camera is in the
tailgate handle and the cargo bed camera is
mounted on the rear of the cab. Up to two
accessory cameras can be mounted to the
rear and/or interior of the trailer. See your
dealer for these accessory cameras.
The system can be accessed by selecting
CAMERA in the infotainment display or
when the vehicle is shifted into R (Reverse).
To return to the previous screen sooner,
when not in R (Reverse), press the Home or
Back button on the infotainment system or
shift into P (Park).
Available camera views:
.Rear Standard View
.Hitch View
.Bed View
.Rear Trailer View
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
256 Driving and Operating
.The accessory trailer cameras were
plugged in when the vehicle was running.
The vehicle needs to be off, with all doors
closed, for at least five minutes prior to
plugging in a trailer camera.
A view may switch automatically if:
.The vehicle is shifted to another gear.
Park Assist
The vehicle may be equipped with Rear Park
Assist (RPA) or Front and Rear Park Assist
(FRPA). Under certain conditions, the Park
Assist system can assist the driver as the
vehicle moves at speeds of less than 8 km/h
(5 mph). The sensors on the bumpers may
detect objects up to 1.2 m (4 ft) in front and
1.8 m (6 ft) behind the vehicle within a zone
25 cm (10 in) high off the ground and below
bumper level. These detection distances may
be shorter during warmer or humid weather.
Blocked sensors will not detect objects and
can also cause false detections. Keep the
sensors clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car wash in
freezing temperatures.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects located below the bumper or
that are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To prevent
injury, death, or vehicle damage, even
with Park Assist, always check the area
around the vehicle and check all mirrors
before moving forward or backing.
The instrument cluster may have a Park
Assist display with bars that show “distance
to object” and object location information
for the Front and Rear Park Assist system.
As the object gets closer, more bars light up
and the bars change color from yellow to
amber to red. When an object is first detected around the
vehicle, one beep will be heard from the
front or rear (depending on the object's
location), or the driver's seat will pulse two
times if equipped with Safety Alert Seat.
When the object is very close to the vehicle,
the beeps will be continuous or the driver's
seat will pulse five times. Beeps in the front
are higher pitched than beeps in the rear.
Turning the Features On or Off
PressXon the center stack to turn on or
off the Front and Rear Park Assist. The
indicator light next to the button comes on
when the features are on and turns off
when the features have been disabled.
Front and Rear Park Assist can be turned
Off, On, or On with Towbar. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Comfort
and Convenience. If Park Assist is turned off
through vehicle personalization, the Park
Assist button will be disabled. To turn Park
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 257
Assist on again, select On in vehicle
personalization. The On with Towbar setting
allows Park Assist to work properly with a
trailer hitch. Some larger trailer hitches may
not be compatible.
Turn off Park Assist when towing a trailer.
To turn the RPA symbols on or off, from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience > Rear
Park Assist Symbols.
Rear Cross Traffic Alert (RCTA)
System
If equipped, when the vehicle is shifted into
R (Reverse), RCTA shows a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
either three beeps sound from the left or
right or three Safety Alert Seat pulses occur
on the left or right side, depending on the
direction of the detected vehicle.Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
RCTA is disabled when the trailer connection
status is displayed.
RCTA can be turned off. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Front Pedestrian Braking, (FPB), Lane
Departure Warning (LDW), Side Blind Zone
Alert (SBZA), Lane Change Alert (LCA), and/or
the Automatic Emergency Braking (AEB) can
help to avoid a crash or reduce crash
damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides ared flashing alert on the windshield and
rapidly beeps or pulses the drivers seat (if
equipped). FCA also lights an amber visual
alert if following another vehicle much too
closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
objects. Be ready to take action and
apply the brakes. See
Defensive Driving
0 194.
FCA can be disabled. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
262 Driving and Operating
8 km/h (5 mph) and 80 km/h (50 mph).
Automatic braking levels may be reduced
under certain conditions, such as higher
speeds.
FPB may slow the vehicle to a complete
stop to try and avoid a potential collision
with a pedestrian. If this happens, Automatic
Braking may hold the vehicle at a stop
momentarily. Firmly press the accelerator
pedal to release Automatic Braking.
{Warning
FPB may alert or automatically brake the
vehicle suddenly in situations where it is
unexpected and undesired. It could falsely
alert or brake for objects similar in shape
or size to pedestrians, including shadows.
This is normal operation and the vehicle
does not need service. To override
Automatic Braking, firmly press the
accelerator pedal, if it is safe to do so.
Automatic Braking can be disabled through
vehicle settings. To view available settings
from the infotainment screen, touch Settings
> Vehicle > Collision/Detection Systems >
Front Pedestrian Detection.
Cleaning the System
If FPB does not seem to operate properly,
cleaning the outside of the windshield in
front of the rearview mirror may correct the
issue.
Lane Change Alert (LCA)
If equipped, the Lane Change Alert (LCA)
system is a lane-changing aid that can assist
drivers with avoiding lane change crashes
with moving vehicles in the side blind zone,
or blind spot areas or with vehicles rapidly
approaching these areas from behind. When
a vehicle is detected in the blind zone, the
LCA warning display will light up in the
corresponding side mirror and will flash if
the turn signal is on. The Side Blind Zone
Alert (SBZA) system is included as part of
the LCA system.
{Warning
LCA does not alert the driver to vehicles
outside of the system detection zones,
pedestrians, bicyclists, or animals. It may
not provide alerts when changing lanes
under all driving conditions. Failure to use
proper care when changing lanes may (Continued)
Warning (Continued)
result in injury, death, or vehicle damage.
Before making a lane change, always
check mirrors, glance over your shoulder,
and use the turn signals.
LCA Detection Zones
1. SBZA Detection Zone
2. LCA Detection Zone
When towing a trailer, LCA feature is
disabled. When not towing a trailer, the LCA
sensor covers a zone of approximately one
lane over from both sides of the vehicle,
or 3.5 m (11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft) and
2 m (6 ft) off the ground. Drivers are also
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
264 Driving and Operating
LCA/TSBZA displays may not come on when
passing a vehicle quickly, or when passing a
stopped vehicle. LCA/TSBZA may alert to
objects attached to the vehicle, such as a
bicycle, or object extending out to either
side of the vehicle or trailer. This is normal
system operation; the vehicle does not need
service.
LCA/TSBZA can be disabled through vehicle
settings. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems.
If SBZA is disabled by the driver, the TSBZA
mirror displays will not light up.
When the System Does Not Seem to
Work Properly
LCA/TSBZA displays may not come on when
passing a vehicle quickly, or when passing a
stopped vehicle. The LCA/TSBZA detection
zones that extend back from the side of the
vehicle do not move further back when a
trailer is towed. Use caution while changing
lanes when towing a trailer. LCA/TSBZA may
alert to objects attached to the vehicle, such
as a trailer, bicycle, or object extending out
to either side of the vehicle or trailer. This is
normal system operation; the vehicle does
not need service.LCA/TSBZA may not always alert the driver
to vehicles in the side blind zone, especially
in wet conditions. The system does not need
to be serviced. The system may light up due
to guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
LCA/TSBZA may not operate when the LCA/
TSBZA sensors in the left or right corners of
the rear bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy rainstorms.
For cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0377. If the DIC
displays the system unavailable message
after cleaning both sides of the vehicle
toward the rear corners of the vehicle, see
your dealer.
If the DIC displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer
If the LCA/TSBZA displays do not light up
when vehicles are in the blind zone and the
system is clean, the system may need
service. Take the vehicle to your dealer. When TSBZA is disabled for any reason
other than the driver turning it off, the
Trailer Side Blind Zone Alert On option will
not be available on the
personalization menu.
Driving with a Trailer
Although this system is intended to help
drivers avoid lane change crashes, it does
not replace driver vision and therefore
should be considered a lane change aid.
Even with the TSBZA system, the driver
must check carefully for objects outside of
the reporting zone (e.g., a fast approaching
vehicle) or vehicle along the side of the
trailer before changing lanes.
Use caution while changing lanes when
towing a trailer.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane
markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
270 Driving and Operating
Caution (Continued)
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. SeeMalfunction
Indicator Lamp (Check Engine Light) 0117.
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
badly burned and the vehicle could be
damaged. To help avoid injury to you
and others:
.Dispense fuel only into approved
containers.
.Do not fill a container while it is
inside a vehicle, in a vehicle's trunk, in
a pickup bed, or on any surface other
than the ground.
.Bring the fill nozzle in contact with
the inside of the fill opening before
operating the nozzle. Maintain contact
until filling is complete.
(Continued)
Warning (Continued)
.Keep sparks, flames, and smoking
materials away from fuel.
.Avoid using electronic devices while
pumping fuel.
.When transporting a fuel container or
other material that can catch fire in
the truck bed, secure the container to
prevent spills.
Trailer Towing
General Towing Information
Only use towing equipment that has been
designed for the vehicle. Contact your dealer
or trailering dealer for assistance with
preparing the vehicle to tow a trailer. Read
the entire section before towing a trailer.
To tow a disabled vehicle, see Transporting
a Disabled Vehicle 0373. To tow the vehicle
behind another vehicle such as a motor
home, see Recreational Vehicle Towing
0 374.
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering affects handling,
acceleration, braking, and durability.
Successful and safe trailering requires proper
use of the correct equipment.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 271
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before towing a
trailer.
When towing a trailer:
.Become familiar with, and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. If your
visibility is limited or restricted while
towing, install extended side view mirrors
on your vehicle, even if not required.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.Perform the first oil change before heavy
towing.
.Do not drive over 80 km/h (50 mph) and
do not make starts at full throttle during
the first 800 km (500 mi) of trailer
towing.
.Tow in D (Drive). Tow/Haul Mode is
recommended for heavier trailers. See
Tow/Haul Mode0221. If the transmission downshifts too often, a lower gear may
be selected using Manual Mode. See
Manual Mode
0220.
The following advanced driver assistance
features should be turned off when towing
a trailer, and may turn off automatically
when a trailer is detected:
.Park Assist
.Reverse Automatic Braking (RAB)
.Rear Cross Traffic Alert (RCTA)
.Rear Cross Traffic Braking (RCTB)
.Lane Change Alert (LCA)
.Super Cruise and Adaptive Cruise Control
(ACC), unless equipped with trailering
functionality, see Adaptive Cruise Control
(Camera) 0235.
Automatic Emergency Braking (AEB) and
Front Pedestrian Braking (FPB) should be set
to Alert unless equipped with Super Cruise.
Do not use Automatic Parking Assist (APA)
while towing a trailer.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer: (Continued)
Warning (Continued)
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0217.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment 0278. If the trailer has
electric brakes, start the combination
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
272 Driving and Operating
moving and then manually apply the trailer
brake controller to check that the trailer
brakes work. During the trip, occasionally
check that the cargo and trailer are secure
and that the lamps and any trailer brakes
are working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making TurnsCaution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle.
Make wider turns than normal when towing,
so the trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency. The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see
Engine
Overheating 0315.
Viewing Systems
If equipped, the viewing systems on the
vehicle can improve visibility while hitching,
backing, and driving with a trailer. See
Advanced Driver Assistance Systems 0246.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.