2024 CHEVROLET SILVERADO Service manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
286 Driving and Operating
Warning (Continued)
injury, death, or property damage. Only
use the ITBC system with electric or
electric over hydraulic trailer brake
systems.
Trailer Brake Control Panel
1. Manual Trailer Brake Apply Lever
2. Trailer Symbol
3. Trailer Gain Adjustment Buttons
The trailer symbol on the control panel will
light amber when a trailer with electric
brakes is connected.The ITBC control panel is on the center stack
or center console. See
Instrument Panel
Overview 05. The control panel allows
adjustment to the amount of output,
referred to as Trailer Gain, available to the
trailer brakes and allows manual application
of the trailer brakes. Use the ITBC control
panel and the DIC trailer brake display page
to adjust and display power output to the
trailer brakes.
Trailer Brake DIC Display Page
The ITBC display page indicates:
.Trailer Gain setting
.Output to the trailer brakes
.Trailer connection
.System operational status
To display:
.Scroll through the DIC menu pages
.Press a Trailer Gain (+) or (−) button
.Activate the Manual Trailer Brake Apply
Lever
TRAILER GAIN: Press a Trailer Gain button to
recall the current Trailer Gain setting. Each
press and release of the gain buttons will
then change the Trailer Gain setting. Press
the Trailer Gain (+) or (-) to adjust. Press and
hold to continuously adjust the Trailer Gain. To turn the output to the trailer off, adjust
the Trailer Gain setting to 0.0. This setting
can be adjusted from 0.0 to 10.0 with a
trailer connected or disconnected.
TRAILER OUTPUT: This displays anytime a
trailer with electric brakes is connected.
Output to the trailer brakes is based on the
amount of vehicle braking present and
relative to the Trailer Gain setting. Output is
displayed from 0 to 100% for each gain
setting.
The Trailer Output will indicate
“- - - - - -”on
the Trailer Brake Display Page whenever the
following occur:
.No trailer is connected.
.A trailer without electric brakes is
connected. No DIC message displays.
.A trailer with electric brakes has become
disconnected. A CHECK TRAILER WIRING
message displays on the DIC.
.There is a fault present in the wiring to
the trailer brakes. A CHECK TRAILER
WIRING message displays on the DIC.
.The ITBC system is not working due to a
fault. A SERVICE TRAILER BRAKE SYSTEM
message displays in the DIC.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
288 Driving and Operating
.There is an electrical fault in the wiring to
the trailer brakes. This message will
continue as long as there is an electrical
fault in the trailer wiring. This message
will also turn off if it is acknowledged.
To determine whether the electrical fault is
on the vehicle side or trailer side of the
trailer wiring harness connection: 1. Disconnect the trailer wiring harness from the vehicle.
2. Turn the vehicle off.
3. Wait 10 seconds, then turn the vehicle back to RUN.
4. If the CHECK TRAILER WIRING message reappears, the electrical fault is on the
vehicle side.
5. If the CHECK TRAILER WIRING message only reappears when connecting the
trailer wiring harness to the vehicle, the
electrical fault is on the trailer side.
SERVICE TRAILER BRAKES or REDUCED
TRAILER BRAKING: This message will display
if the electric trailer brake performance is
either reduced or non-functional.
HOLD LAST KNOWN GAIN: This message will
display if it is no longer possible to adjust
the trailer brake gain. Trailer brakes may or
may not still be functional, and it is not possible to adjust brake gain based on road
conditions. The trailer brakes may remain
functional until the next time the vehicle is
turned off.
TRAILER BRAKES DISABLED SERVICE
REQUIRED: This message will display when
there is a problem with the ITBC system.
If this message continues over multiple
restarts, have the vehicle serviced.
If either the CHECK TRAILER WIRING, TRAILER
BRAKES DISABLED SERVICE REQUIRED,
SERVICE TRAILER BRAKES, or REDUCED
TRAILER BRAKING message displays while
driving, the ITBC system may not be fully
functional or may not function at all. When
traffic conditions allow, carefully pull the
vehicle over to the side of the road and turn
the vehicle off. Check the wiring connection
to the trailer and turn the vehicle back on.
If either of these messages continue, either
the vehicle or trailer needs service.
{Warning
Driving while the trailer braking system is
malfunctioning may increase loading on
the vehicle's braking system or lead to
(Continued)
Warning (Continued)
trailer instability. Use caution. Drive
slowly and allow for increased stopping
distances.
A GM dealer may be able to diagnose and
repair problems with the trailer. However,
any diagnosis and repair of the trailer is not
covered under the vehicle warranty. Contact
your trailer dealer for assistance with trailer
repairs and trailer warranty information.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If equipped with the Integrated Trailer Brake
Control (ITBC) system, and the trailer has an
electric brake system, StabiliTrak/ESC may
also apply the trailer brakes.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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292 Driving and Operating
TTPMS must learn the location of the
installed tire sensors to show correct air
pressure and temperature for each tire. To
set up, use one of the following options or
see a tire or trailer dealer for service. The
learning process must be repeated when the
trailer tires are rotated or replaced.
Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the
tire sidewalls. Make sure to readjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment screen.
2. Start with the driver side front trailer tire. 3. Activate the tool near the valve stem or
adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash.
The process stops without saving the
sensor locations if this step takes more
than two minutes.
4. Move to the next tire and repeat Step 3 for each sensor. The horn chirps twice
when all sensors are completed.
5. Return to the vehicle to complete the setup.
Maintenance Reminders
To set up maintenance reminders, touch the
Trailer Maintenance icon. Follow the
on-screen prompts. The maximum number
of reminders is 50.
Towing Assist
To set up towing assist features,
if equipped, touch the towing assist icon.
1. Select the number of axles on the trailer.
2. Enter trailer dimensions as prompted.
Follow the on-screen instructions to
complete setup for available features. Certain trailer features require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Transparent Trailer Setup
If equipped, a rear trailer camera must be
mounted on the trailer and electrically
connected to the vehicle before transparent
trailer feature can be used. See
Assistance
Systems for Parking or Backing 0247.
Follow the on-screen instructions to enter
trailer dimensions.
Trailer dimensions must be in range and
transparent trailer must be calibrated prior
to use: 1. If trailer dimensions are out of range, this feature will be unavailable.
2. Ensure rear trailer camera is connected.
3. Follow the on-screen instructions to drive forward to complete calibration.
Dimensions for a conventional hitch trailer:
.Trailer Length: 300 cm (118.1 in) –970 cm
(381.8 in). Measure from the center of the
coupler to the furthest rear point on the
trailer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 295
next time the vehicle is turned on (if trailer
was disconnected while vehicle is off). Check
your trailer connection if needed.
Connection Problem
If any of the trailer connections are lost, a
message about the connection issue appears
on the DIC. The infotainment screen will also
show the connection issue in the Lights
Status view.
Connection Trailer Lighting Faults Detected
The Trailering App monitors for electrical
faults on the trailer lights. A message about
the lighting issue appears on the DIC. The
infotainment screen will also show the
lighting issue in the Lights Status view.
Repair your trailer lights if needed. A trailer
lighting issue is not covered by your GM
warranty.
The Running Lights connection may not
detect partial outages. Activate the light test
to check all trailer lamps. See“Light Test”
following.
Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence: 1. The running lights turn on first and
remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2-5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The vehicle is turned off.
.The transmission is shifted out of
P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Tires
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle learn process
was completed, the status view will display
the current tire pressure and temperature of
the trailer tires related to the active Trailer
Profile. If a tire’s pressure is low or high, the
color of the pressure value will be amber.
If a sensor malfunctions, the values are
dashed lines. If the screen displays “Service
Tire Pressure Monitoring System,” the
vehicle needs to be taken to a dealer for
service.
Touch to set up the TTPMS for the Trailer
Profile. See “Trailer Tire Pressure Setup”
previously in this section for details on the
setup. Also, touch Sensor Setup if the trailer
tires were rotated or if the tire pressure
sensors in the tires were replaced for this
Trailer Profile. The vehicle will need to

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 299
On the pop-up, touch Remove to remove the
Trailer Profile from the vehicle. Touch Cancel
to dismiss the pop-up and return to the
previous view.
Remove is displayed if there is a connected
OnStar plan active with the vehicle.
Removing a trailer profile will remove the
profile from the vehicle but the profile will
still be associated with the user account.
However, if there is not a connected OnStar
plan, then the remove button will read
DELETE and the profile will be deleted
permanently.
Set as Default Trailer
Touch Set as Default Trailer to select the
current profile as default.
The default Trailer profile will be
automatically selected each time a new
connection is detected. The Trailer Detection
Alert will no longer appear.
If this setting is turned off, the current
trailer profile is not the default trailer.GCW Alerts
Touch GCW Alert to turn on/off the GCW
Alert for the selected profile. These alerts
are based on the Trailer Profile, so the
settings for each Trailer Profile must be
turned on or off.
Turn this setting off to not receive GCW
Alerts in the DIC when that Trailer Profile is
active.
Maintenance Alerts
Touch Maintenance Alert to turn on/off
Maintenance Alerts for the selected profile.
These alerts are based on the Trailer Profile,
so the settings for each Trailer Profile must
be turned on or off.
All Maintenance Alerts for that active Trailer
Profile will be received when the setting
is on.
Turn this setting off to dismiss Maintenance
Alerts when that Trailer Profile is active.
Theft Alert
Theft alert can be set if a trailer is
connected and the alert is enabled. When
the trailer is disconnected and the vehicle is
off, an alarm will sound.Touch Theft Alert to turn on/off Theft Alerts
for the selected profile. These alerts are
based on the Trailer Profile, so the settings
for each Trailer Profile must be turned on
or off.
A smartphone will receive a notification that
the trailer related to the selected Trailer
Profile is disconnected from the vehicle,
if the setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the smartphone
number has been added to the account for
this notification.
If the setting is turned off for a given Trailer
Profile, the smartphone will not receive this
security notification even if the Trailer
Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the Tow/Haul
Mode when towing a trailer. See
Driver
Mode Control 0232.
Touch Tow/Haul Mode Reminder to turn on/
off Tow/Haul Mode reminders for the
selected profile. These alerts are based on
the Trailer Profile, so the settings for each
Trailer Profile must be turned on or off.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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300 Driving and Operating
If Tow/Haul Mode is off and this setting is
on for a Trailer Profile, each time the vehicle
is turned on, a reminder will appear in the
DIC to turn on Tow/Haul Mode when the
Trailer Profile is active.
If Tow/Haul Mode is on and this setting is
on for a Trailer Profile, the reminder will not
appear when the Trailer Profile is active.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 0117.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 069 and Adding Equipment to the
Airbag-Equipped Vehicle 069.
For information on wiring auxiliary switches,
see www.gmupfitter.com or contact your
dealer.
Adding a Snow Plow or Similar
Equipment
Caution
Do not exceed 72 km/h (45 mph) with a
snow plow mounted to the vehicle. The
vehicle could overheat and be damaged. Before installing a snow plow on the vehicle,
follow these guidelines:
Caution
If the vehicle does not have the snow
plow prep package, RPO VYU, adding a
plow can damage the vehicle, and the
repairs would not be covered by the
vehicle warranty. Unless the vehicle was
built to carry a snow plow, do not add
one to the vehicle. If the vehicle has RPO
VYU, then the payload the vehicle can
carry will be reduced when a snow plow
is installed. The vehicle can be damaged
if either the front or rear axle ratings or
the Gross Vehicle Weight Rating (GVWR)
are exceeded.
The plow the vehicle can carry depends on
many things, such as:
.The options the vehicle came with, and
the weight of those options.
.The weight and number of passengers to
be carried.
.The weight of items added to the vehicle,
like a tool box or truck cap.
.The total weight of any additional cargo
to be carried.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 303
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 304
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . 304
Accessories and Modifications . . . . . . . . . 304
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 305
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Compartment Overview . . . . . . . . 307
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Engine Oil Life System . . . . . . . . . . . . . . . . . 310
Automatic Transmission Fluid . . . . . . . . . . 311
Engine Air Filter Life System . . . . . . . . . . . 311
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 312
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 313
Engine Overheating . . . . . . . . . . . . . . . . . . . . 315
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 317
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Power Steering Fluid . . . . . . . . . . . . . . . . . . . 317
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Brake Pad Life System . . . . . . . . . . . . . . . . . 319
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Battery - North America . . . . . . . . . . . . . . . 321
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 323
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Noise Control System . . . . . . . . . . . . . . . . . . 323
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 324
Park Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Wiper Blade Replacement . . . . . . . . . . . . . 325
Glass Replacement . . . . . . . . . . . . . . . . . . . . . 325
Windshield Replacement . . . . . . . . . . . . . . 326
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 327
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 327
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 327
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . 328
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 329
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 330
Electrical System
Electrical System Overload . . . . . . . . . . . . 330
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Engine Compartment Fuse Block . . . . . . . 332
Instrument Panel Fuse Block (Left) . . . . . 335 Instrument Panel Fuse Block (Right) . . . 337
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . 340
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 341
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . . 341
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 342
Tire Terminology and Definitions . . . . . . 342
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Tire Pressure Monitor System . . . . . . . . . 345
Tire Pressure Monitor Operation . . . . . . 346
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 351
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
When It Is Time for New Tires . . . . . . . . 353
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 354
Different Size Tires and Wheels . . . . . . . . 355
Uniform Tire Quality Grading . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . 357
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 360
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 370
Jump Starting
Jump Starting - North America . . . . . . . . 370
Towing the Vehicle
Transporting a Disabled Vehicle . . . . . . . 373

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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304 Vehicle Care
Recreational Vehicle Towing . . . . . . . . . . . 374
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material–special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, Advanced Driver
Assistance Systems, and electronic systems
like antilock brakes, traction control, and
stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Caution
When adding accessories or other
equipment after the purchase of your
vehicle, ensure you are not exceeding the
vehicle axle weight ratings or overall
weight ratings. Overloading the vehicle
may cause damage. Repairs would not be
covered by the vehicle warranty. Do not
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