Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 403
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
422 Index
Engine (cont'd)Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . . . . . . . . . . . 217
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 278
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 409
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Extended Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .32
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 217
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 59
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 138
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 140
Lighting Battery Saver . . . . . . . . . . . . . . . . . 147
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Filter
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 312
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 141
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 Floor Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Fluid Automatic Transmission . . . . . . . . . . . . . . . . 311
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . . 317
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Fog Lamp Light Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . 221, 323
Four-Wheel-Drive
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Heated and Ventilated Seats . . . . . . . . . . . . 50
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Economy, Driving for Better . . . . . . . . . . . 193
Filling a Portable Fuel Container . . . . . . . 270
Filling the Tank . . . . . . . . . . . . . . . . . . . 267, 269 Fuel (cont'd)
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 266
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . . . . . . . . . 124
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 266
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 266
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 370
Fuses Engine Compartment Fuse Block . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Instrument Panel Fuse Block . . . . . . . 335, 337
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . .134Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Gauges
Engine Coolant Temperature . . . . . . . . . . . . 113
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transmission Temperature . . . . . . . . . . . . . . 114
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Warning Lights and Indicators . . . . . . . . . 106
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
428 Index
Specifications and Capacities . . . . . . . . . . . . . 396
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .18
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . . 213
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Column Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 100
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . 100
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 151
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
Storage
Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 96
Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Surround
Vision System . . . . . . . . . . . . . . . . . . . . . . . . . 248
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
System Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 319
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . . 311
Global Positioning . . . . . . . . . . . . . . . . . . . . . 162
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 323
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
Task Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Text Telephone (TTY) Users . . . . . . . . . . . . . . 401
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . 30 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 354
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Tires (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 370
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 123
Pressure Monitor Operation . . . . . . . . . . . 346
Pressure Monitor System . . . . . . . . . . . . . . 345
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 341
Terminology and Definitions . . . . . . . . . . . 342
Uniform Tire Quality Grading . . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 357
When It Is Time for New Tires . . . . . . . . . 353
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . 120
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Driving Characteristics . . . . . . . . . . . . . . . . . 270
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
General Information . . . . . . . . . . . . . . . . . . . 270
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 374