Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 163
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in Maps.To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of media and messaging,
navigation and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching
Google Assistant on the Home screen, or by
using the wake up words “Hey Google”or
“OK Google.”
However, not all features within these areas
are supported by voice commands and
requires the user to have a valid data
subscription plan in order to use some of
the Google Assistant features.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments. 1. Press
gon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition. Google Assistant must be set
as the Default Assistant for the
gand
the wake word options to work.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.
For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 177
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.Trailering
Adjusts different trailering settings.
Teen Driver
See
Teen Driver 0179.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Settings (Uplevel Radio)
To access the Settings menus: 1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
The menu may contain the following:
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Climate Controls 185
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . . . . . . . . . . 185
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Maintenance
Passenger Compartment Air Filter . . . . . 190
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Climate Control Systems
The heating, cooling, and ventilation in the vehicle can be controlled with this system.
1. Fan Control
2. Air Delivery Mode Controls
3. TEMP (Temperature Control)
4. Recirculation
5. A/C (Air Conditioning)
6. ON/OFF
7. MAX Defrost
8. Rear Window Defogger (If Equipped) or Heated Mirrors (If Equipped)
9:Turn clockwise or counterclockwise to
increase or decrease the fan speed. TEMP :
Turn clockwise or counterclockwise
to increase or decrease the temperature
inside the vehicle.
Air Delivery Mode Controls : Press
z,Y,
or
[to change the direction of the
airflow. Any combination of the three
controls can be selected. An indicator light
comes on in the selected mode button.
To change the current mode, select one or
more of the following. An indicator light will
illuminate:
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
186 Climate Controls
z:Air is directed to the windshield,
outboard A/C outlets, and side window
outlets.
Y: Air is directed to the A/C outlets.
[:Air is directed to the floor outlets,
with some air directed to the windshield,
outboard A/C outlets, and side window
outlets.
0MAX : Air is directed to the windshield
and the fan runs at a higher speed if not
already above a medium fan speed. This
mode overrides the previous mode selected
and clears fog or frost from the windshield
more quickly. When the control is pressed
again, the system returns to the previous
mode setting and fan speed.
For best results, clear all snow and ice from
the windshield before defrosting.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle. Avoid using recirculation for long periods of
time in cold or damp conditions. Using
recirculation in cold or damp conditions can
result in window fogging.
A/C :
Press to turn the air conditioning on
or off. An indicator light comes on to show
that the air conditioning is enabled. If the
fan is turned off, the air conditioner will not
run. The A/C light will stay on even if the
outside temperatures are below freezing.
Rear Window Defogger
1REAR : If equipped, press to turn the
rear window defogger on or off. An indicator
light on the button comes on to show that
the rear window defogger is on.
The rear window defogger only works when
the engine is running. The defogger can be
turned off by turning the vehicle off or to
accessory mode. If equipped with heated outside mirrors,
press
fto turn them on or off. See
Heated
Mirrors 034.
Caution
Using a razor blade or sharp object to
clear the inside rear window can damage
the rear window defogger. Repairs would
not be covered by the vehicle warranty.
Do not clear the inside rear window with
sharp objects.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Climate Controls 187
Dual Automatic Climate Control System
The heating, cooling, and ventilation in the vehicle can be controlled with this system.
1. Driver and Passenger TemperatureControls
2. AUTO (Automatic Operation)
3. Air Delivery Mode Controls
4. SYNC (Synchronized Temperature)
5. Recirculation
6. A/C (Air Conditioning) 7. Fan Control
8. Power Button
9. MAX Defrost
10. Rear Window Defogger (If Equipped) or Heated Mirrors (If Equipped)
Climate Control Display
Uplevel Shown
1. Driver and Passenger Temperature Settings
2. Fan Control
3. Driver and Passenger Temperature Controls
4. Recirculation
5. A/C (Air Conditioning)
6. Sync (Synchronized Temperature)
7. Auto (Automatic Operation)
8. Air Delivery Mode Controls
9. On/Off (Power)
10. Front Climate Selection
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
188 Climate Controls
The fan, air delivery mode, air conditioning,
driver and passenger temperatures, and Sync
settings can be controlled by touching
CLIMATE on the infotainment home screen.
A selection can then be made on the front
climate control page displayed.
The fan speed setting appears briefly on the
display screen when the center stack climate
controls are adjusted.
Automatic Operation
The system automatically controls the fan
speed, air delivery, air conditioning, and
recirculation in order to heat or cool the
vehicle to the desired temperature.
When AUTO is lit, all four functions operate
automatically. Each function can also be
manually set and the selected setting is
displayed. Functions not manually set will
continue to be automatically controlled,
even if the AUTO indicator is not lit.
For automatic operation:1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Adjust the temperature
as needed for best comfort. To improve fuel efficiency and to cool the
vehicle faster, recirculation may be
automatically selected in warm weather.
The recirculation light will not come on
when automatically controlled. See
@
under
“Manual Operation” for more details.
Manual Operation
9:Press to increase or decrease the fan
speed. The fan speed setting appears on the
main display. Pressing either button cancels
automatic fan control and the fan is
controlled manually.
Press AUTO to return to automatic
operation.
Driver and Passenger Temperature Control :
The temperature can be adjusted separately
for the driver and passenger.
Turn the knob clockwise or counterclockwise
to increase or decrease the driver or
passenger temperature setting. The driver
side or passenger side temperature display
shows the temperature setting increasing or
decreasing. SYNC :
Press to link the passenger
temperature setting to the driver setting.
The SYNC indicator light will turn on. When
the passenger setting is adjusted, the SYNC
indicator light will turn off.
Air Delivery Mode Control : Press
z,Y,
or
[to change the direction of the
airflow. Any combination of the three
controls can be selected. An indicator light
comes on in the selected mode button.
Changing the mode cancels the automatic
operation and the system goes into manual
mode. Press AUTO to return to automatic
operation.
To change the current mode, select one or
more of the following:
z: Air is directed to the windshield,
outboard A/C outlets, and side window
outlets.
Y: Air is directed to the A/C outlets.
[:Air is directed to the floor outlets,
with some air directed to the windshield,
outboard A/C outlets, and side window
outlets.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Climate Controls 189
0MAX :Air is directed to the windshield
and the fan runs at a higher speed if not
already above a medium fan speed. This
mode overrides the previous mode selected
and clears fog or frost from the windshield
more quickly. When the control is pressed
again, the system returns to the previous
mode setting and fan speed.
For best results, clear all snow and ice from
the windshield before defrosting.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle.
Avoid using recirculation for long periods of
time in cold or damp conditions. Using
recirculation in cold or damp conditions can
result in window fogging.
A/C : Press to turn the air conditioning on
or off. An indicator light comes on to show
that the air conditioning is enabled. If the
fan is turned off, the air conditioner will not
run. The A/C light will stay on even if the
outside temperatures are below freezing.
Rear Window Defogger
1REAR : If equipped, press to turn the
rear window defogger on or off. An indicator
light on the button comes on to show that
the rear window defogger is on.
The rear window defogger only works when
the engine is running. The defogger can be
turned off by turning the vehicle off or to
accessory mode.
If equipped with heated outside mirrors,
press
fto turn them on or off. See Heated
Mirrors 034.
Caution
Using a razor blade or sharp object to
clear the inside rear window can damage
the rear window defogger. Repairs would
not be covered by the vehicle warranty.
Do not clear the inside rear window with
sharp objects. Remote Start Climate Control Operation :
If equipped with remote start, the climate
control system may run when the vehicle is
started remotely. If equipped with heated or
ventilated seats or a heated steering wheel,
these features may come on during a
remote start. See
Remote Vehicle Start 018,
Heated and Ventilated Front Seats 050, and
Heated Steering Wheel 0100.
Sensors
The solar sensor, on top of the instrument
panel near the windshield, monitors the
solar heat.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
190 Climate Controls
The climate control system uses the sensor
information to adjust the temperature, fan
speed, recirculation, and air delivery mode
for best comfort.
Do not cover the sensor; otherwise the
automatic climate control system may not
work properly.
Afterblow Feature
If equipped, under certain conditions, the
fan may stay on or may turn on and off
several times after you turn off and lock the
vehicle. This is normal.
Air Vents
Use the sliding knobs on the center and side
air vents to change the direction of the
airflow.
Air vents blow warm air on the side
windows in cold weather. If Floor, Defog,
or Defrost modes are selected, a small
amount of air will come from the vents
closest to the window.
To close the front A/C vents, move the
sliding knobs to the full down position for
vertical slats or away from you for
horizontal slats.To close the rear A/C vents, move the
sliding knobs to the full inboard position.
Operation Tips
.Clear away any ice, snow, or leaves from
air inlets at the base of the windshield
that could block airflow.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle.
.Keep the path under the front seats clear
of objects to help circulate the air inside
of the vehicle more effectively.
.Use of non-GM approved hood deflectors
can adversely affect system performance.
Check with your dealer before adding
equipment to the outside of the vehicle.
.Do not attach any devices to the air vent
slats. Doing so restricts airflow and may
cause damage to the air vents.
Maintenance
Passenger Compartment Air Filter
The filter reduces the dust, pollen, and other
airborne irritants from outside air that is
pulled into the vehicle.
The filter should be replaced as part of
routine scheduled maintenance. See
Maintenance Schedule
0388. To find out
what type of filter to use, see Maintenance
Replacement Parts 0393.
1. Open the lower glove box door
completely.