Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
322 Vehicle Care
Extended Storage: Remove the black,
negative (−) cable from the battery or use a
battery trickle charger.
Negative Battery Cable Disconnection
{Warning
Before disconnecting the negative battery
cable, turn off all features, turn the
ignition off, and remove the key,
if equipped, from the vehicle. If this is
not done, you or others could be injured,
and the vehicle could be damaged.
Caution
If the battery is disconnected with the
ignition on or the vehicle in Retained
Accessory Power (RAP), the OnStar
back-up battery will be permanently
discharged and will need to be replaced.
1. Make sure the lamps, features, and accessories are turned off.
2. Turn the vehicle off and remove the key, if equipped.
1. Loosen the negative battery cable nut (1).
2. Remove the negative battery cableclamp (2) from the negative battery post.
3. Cover the negative battery cable clamp, and negative battery post with a
non-conductive material to prevent any
contact with the negative battery cable.
Negative Battery Cable Reconnection
Caution
When reconnecting the battery:
.Use the original nut from the vehicle
to secure the negative battery cable.
Do not use a different nut. If you
need a replacement nut, see your
dealer.
.Tighten the nut with a hand tool. Do
not use an impact wrench or power
tools to tighten the nut.
The vehicle could be damaged if these
guidelines are not followed.
Caution
Do not use paints, lubricants, or corrosion
inhibitors on the nut that secures the
negative battery cable to the vehicle. This
could damage the vehicle.
1. Install the negative battery cable clamp to the negative battery post.
2. Tighten the negative battery cable nut.
3. Turn the vehicle on.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
390 Service and Maintenance
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most
suitable service maintenance intervals for
your vehicle, please contact your
authorized GM Dealer.
Extreme service is for vehicles mainly
driven off-road in four-wheel drive or used
in farming, mining, forestry, or snow
plowing.
Additional Required Services–Severe
Service
Every 40 000 km (25,000 mi)
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Every 72 000 km (45,000 mi)
.Change automatic transmission fluid and
filter.
Owner Checks and Services
Every Five Years
.Replace brake fluid.
Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future.
The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer. Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐
Reset oil life monitor
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections
Systems, Fluids, and Visible Leak
Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 403
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 419
Assistance Program, Roadside . . . . . . . . . . . . 402
Assistance SystemsAdvanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Automatic EmergencyBraking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 259
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Front Pedestrian Braking (FPB) . . . . . . . . . 260
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 262
Lane Departure Warning (LDW) . . . . . . . . 264
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Parking and Backing . . . . . . . . . . . . . . . . . . . 247
Rear Cross Traffic Alert (RCTA) . . . . . . . . . 257
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 247
Surround Vision System . . . . . . . . . . . . . . . 248
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 158, 159
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 34
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) DisabledLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Headlamp System . . . . . . . . . . . . . . . . . . . . . 140
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 311
Transmission Shift Lock Control Function Check . . . . . . . . . . . . . . . . . . . . . . . 324 Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 220
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 143
Avoiding Untrusted Media Devices . . . . . . . .158
Axle Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
B
BatteryExterior Lighting Battery Saver . . . . . . . . 147
Load Management . . . . . . . . . . . . . . . . . . . . . 146
Power Protection . . . . . . . . . . . . . . . . . . . . . . 147
Battery - North America . . . . . . . . . . . . . 321, 370
Blade Replacement, Wiper . . . . . . . . . . . . . . . 325
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 34
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158, 159
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 165, 169
Brake
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 319
System Warning Light . . . . . . . . . . . . . . . . . . 119
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 319
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Brakes (cont'd)
Electric Parking Brake . . . . . . . . . . . . . . . . . . 228
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Automatic Emergency (AEB) . . . . . . . . . . . 259
Front Pedestrian (FPB) System . . . . . . . . . 260
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 210
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 327 Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 329
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 327
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 327
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 327
License Plate Lamps . . . . . . . . . . . . . . . . . . . 330
Taillamps, Turn Signal, Stoplamps, and Back-up Lamps . . . . . . . . . . . . . . . . . . 328
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 354
C
Calibration Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 304
California Proposition 65 Warning . . . . . 1, 370
Camera
Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 247
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
426 Index
PassengerAirbag Status Indicator . . . . . . . . . . . . . . . . . 116
Compartment Air Filter . . . . . . . . . . . . . . . . 190
Sensing System . . . . . . . . . . . . . . . . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 121
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . . . 172, 174
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . 165, 169
Pickup Conversion to Chassis Cab . . . . . . . . 302
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 147
Retained Accessory (RAP) . . . . . . . . . . . . . . 214
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 46
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 59 Privacy
Vehicle Data Recording . . . . . . . . . . . . . . . . 408
Problems with Route Guidance . . . . . . . . . . 163
Program Courtesy Transportation . . . . . . . . . . . . . . . 404
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 266
Proposition 65 Warning California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Proposition 65 Warning, California . . . . . . . 370
Publication Ordering Information . . . . . . . . 406
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Radio AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . 154, 156
Frequency Statement . . . . . . . . . . . . . . . . . . 407
Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Locking Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Rearview Mirror
Truck Bed Camera . . . . . . . . . . . . . . . . . . . . . . 38
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .35 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 35
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 46
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Recommended Fluids and Lubricants . . . . . 392
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Recreational Vehicle Towing . . . . . . . . . . . . . 374
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Remote
Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Key Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Replacing
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 70
LATCH System Parts After a Crash . . . . . . 87