Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
12 Keys, Doors, and Windows
If the vehicle has the Keyless Access system,
the remote key has a button on the side of
the remote key used to remove the key.
This key is used for the driver door and
glove box.
Press the button to remove the key. Never
pull the key out without pressing the
button.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 410.
If locked out of the vehicle, see Roadside
Assistance Program 0402.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats048.
Remote Key
See Radio Frequency Statement 0407.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key's battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Key012.
The key that is part of the remote key can
be used for all locks.
Remove the key by pressing the button on
the side of the remote key near the bottom
and pull the key out. Never pull the key out
without pressing the button.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Keys, Doors, and Windows 15
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the tailgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash twice quickly to indicate
access is enabled.
Passive Locking
This feature will lock the vehicle several
seconds after all doors are closed, if the
vehicle is off and at least one remote key
has been removed from the interior, or none
remain in the interior.
If other electronic devices interfere with the
remote key signal, the vehicle may not
detect the remote key inside the vehicle.
If passive locking is enabled, the doors may
lock with the remote key inside the vehicle.
Do not leave the remote key in an
unattended vehicle. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an
remote key is left in the vehicle, the horn
will chirp three times after all doors are
closed. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open and
then all doors are closed, the vehicle will
check for remote keys inside. If an remote
key is not detected, the Driver Information
Center (DIC) will display NO REMOTE
DETECTED and the horn will chirp three
times. This occurs only once each time the vehicle is driven. To view available settings
from the infotainment screen, touch Settings
> Vehicle > Remote Lock, Unlock, Start.
Key Access
To access a vehicle with a dead remote key
battery, see
Door Locks019.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
matched to it.
Starting the Vehicle with a Low Remote
Key Battery
If the remote key battery is weak or if there
is interference with the signal, the DIC may
display NO KEY FOUND, REPLACE BATTERY IN
KEY or NO REMOTE KEY WAS DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE when starting the vehicle.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
16 Keys, Doors, and Windows
To start the vehicle:
Transmitter Pocket without Floor Console
Transmitter Pocket with Floor Console1. Place the remote key in the transmitter
pocket/insert.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE
START/STOP.
Replace the remote key battery as soon
as possible.
Battery Replacement
{Warning
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Caution
If the remote key is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in a
remote key malfunction and/or failure. To
prevent damage, always follow the steps
for remote key reassembly in this manual
(Continued)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Seats and Restraints 69
approved by GM for your specific vehicle.
SeeAdding Equipment to the
Airbag-Equipped Vehicle 069 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device, is put on
an unoccupied seat. If this is not desired,
remove the object from the seat.
{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0406.
{Warning
For up to 10 seconds after the vehicle is
turned off and the battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal, may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams,
or zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim, or pillar
garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort-enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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134 Instruments and Controls
The windshield is part of the HUD system.
SeeWindshield Replacement 0326.
Vehicle Messages
Messages displayed on the Driver
Information Center (DIC) indicate the status
of the vehicle or some action that may be
needed to correct a condition. Multiple
messages may appear one after another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing the thumbwheel. The
messages that require immediate action
cannot be cleared until that action is
performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Advanced Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
REDUCED ACCELERATION DRIVE
WITH CARE
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
two minutes.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
(If equipped with a diesel engine, see the
Duramax Diesel supplement.)
–For Diesel
Universal Remote System
See Radio Frequency Statement 0407.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 211
Caution (Continued)
.Avoid exceeding the following engine
speeds when accelerating or
downshifting to slow or brake the
vehicle:
Gasoline engines: 4000 rpm
Diesel engines: 3000 rpm
.Avoid making hard stops for the first
300 km (200 mi). Hard stops with new
brake linings can result in premature
wear and earlier replacement. Follow
this guideline every time brake linings
are replaced.
.Do not tow a trailer. SeeTrailer
Towing 0274 for the trailer towing
capabilities of the vehicle and more
information.
After the break-in period, the engine
speed and load can be gradually
increased.
On new vehicles, the various mechanical and
electrical systems adjust during the first
6,400 km (4,000 miles) of routine driving to
provide optimal fuel economy and
transmission shift performance. Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process.
Normal driving charges the vehicle battery
to achieve the best operation of the vehicle.
Ignition Positions
Base Model Shown, Others Similar
Vehicles equipped with Keyless Access have
pushbutton starting.
The remote key must be in the vehicle for
the system to operate. If the pushbutton
start is not working, the vehicle may be near a strong radio antenna signal causing
interference to the Keyless Access system.
See
Remote Key Operation 012.
To shift out of P (Park), the vehicle must be
on and the brake pedal must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the vehicle will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0214.
If the vehicle is not in P (Park), the vehicle
will return to accessory mode and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the vehicle will turn off.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 303
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 304
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . 304
Accessories and Modifications . . . . . . . . . 304
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 305
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Compartment Overview . . . . . . . . 307
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Engine Oil Life System . . . . . . . . . . . . . . . . . 310
Automatic Transmission Fluid . . . . . . . . . . 311
Engine Air Filter Life System . . . . . . . . . . . 311
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 312
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 313
Engine Overheating . . . . . . . . . . . . . . . . . . . . 315
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 317
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Power Steering Fluid . . . . . . . . . . . . . . . . . . . 317
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Brake Pad Life System . . . . . . . . . . . . . . . . . 319
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Battery - North America . . . . . . . . . . . . . . . 321
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 323
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Noise Control System . . . . . . . . . . . . . . . . . . 323
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 324
Park Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Wiper Blade Replacement . . . . . . . . . . . . . 325
Glass Replacement . . . . . . . . . . . . . . . . . . . . . 325
Windshield Replacement . . . . . . . . . . . . . . 326
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 327
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 327
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 327
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . 328
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 329
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 330
Electrical System
Electrical System Overload . . . . . . . . . . . . 330
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Engine Compartment Fuse Block . . . . . . . 332
Instrument Panel Fuse Block (Left) . . . . . 335 Instrument Panel Fuse Block (Right) . . . 337
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . 340
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 341
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . . 341
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 342
Tire Terminology and Definitions . . . . . . 342
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Tire Pressure Monitor System . . . . . . . . . 345
Tire Pressure Monitor Operation . . . . . . 346
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 351
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
When It Is Time for New Tires . . . . . . . . 353
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 354
Different Size Tires and Wheels . . . . . . . . 355
Uniform Tire Quality Grading . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . 357
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 360
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 370
Jump Starting
Jump Starting - North America . . . . . . . . 370
Towing the Vehicle
Transporting a Disabled Vehicle . . . . . . . 373
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 321
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system.
When the brake fluid falls to a low level,
the brake warning light comes on. See Brake
System Warning Light 0119.
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Replace brake fluid at the specified intervals
to prevent increased stopping distance. See
Maintenance Schedule 0388.
What to Add
Use only GM approved DOT 4 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants 0392.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. See Engine Compartment
Overview 0307 for battery location.
{Warning
WARNING: Battery posts, terminals and
related accessories can expose you to
chemicals including lead and lead
compounds, which are known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Wash hands after handling. For more
information go to
www.P65Warnings.ca.gov.
See California Proposition 65 Warning 01.
Vehicle Storage
{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. Always wear
eye protection. See Jump Starting - North
America 0370 for tips on working
around a battery without getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to keep
the battery from running down.