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Driving and Operating 191
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Be sure to:
.Use regenerative braking to help slow the
vehicle or maintain speed by keeping the
vehicle in gear and limiting the initial
battery charge to 80% or less. See
Regenerative Braking0206.
.When braking is necessary, use frequent,
light taps of the brake pedal. This
maximizes regenerative braking and
minimizes the load on the vehicle brake
system.
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels, brakes, tires, and
cooling system.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or Ice
Caution
To avoid damage to the wheels and
brake components, always clear snow and
ice from inside the wheels and
underneath the vehicle before driving.
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0°C
(32°F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Turn off cruise control.
.If enabled, turn off One-Pedal Driving. See
One-Pedal Driving 0203.
.If turned off, turn on the Traction Control
System (TCS) and Electronic Stability
Control (ESC). See Traction Control/
Electronic Stability Control 0207.
.Select the Snow/Ice driver mode. See
Driver Mode Control 0209.
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0204.
.Avoid using the Regen on Demand
paddle. See Regenerative Braking 0206.
Blizzard Conditions
If you become stranded or cannot continue
driving due to winter storm conditions, stop
the vehicle in a safe place and signal for
help. If possible, use Roadside Assistance
Program 0399. Stay with the vehicle unless
there is help nearby.
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Driving and Operating 197
Truck-Camper Loading Information
The vehicle was neither designed nor
intended to carry a slide-in camper.Caution
Adding a slide-in camper or similar
equipment to the vehicle can damage it,
and the repairs would not be covered by
the vehicle warranty. Do not install a
slide-in camper or similar equipment on
the vehicle.
Starting and Operating
New Vehicle Break-In
Caution
Avoid making hard stops for the first
322 km (200 mi). During this time the
new brake linings are not yet broken in.
Hard stops with new linings can mean
premature wear and earlier replacement.
Follow this breaking-in guideline every
time you get new brake linings.
Following break-in, vehicle speed and load
can be gradually increased.
Power Modes
Powering On
This vehicle is equipped with Hands-Free
Start, which automatically starts the vehicle
when you enter with a remote key, press
the brake, or close the driver door.
If a remote key was left in the vehicle after
the last power cycle, closing the driver door
will not turn on the vehicle. The brake pedal
must be pressed to turn the vehicle on.
Driver Information Center (DIC) messages
will display explaining how to turn on the
vehicle.
If the remote key is not in the vehicle or
something is interfering with the remote
key, a message displays in the DIC.
If the vehicle does not turn on due to a low
remote key battery, the vehicle can still be
driven. SeeRemote Key Operation 09.
A vehicle ready light displays in the lower
right corner of the instrument cluster when
the vehicle is ready to be driven. This could
take up to 15 seconds at extremely cold
temperatures.
The instrument cluster also displays an
active battery gauge when the vehicle is
ready to be driven.
A chime will sound if the driver door is
opened while the vehicle is on.
Powering Off
When the drive cycle has been completed
and the vehicle is shifted to P (Park), the
vehicle will turn off when a driver exit is
detected. The vehicle can also be turned off
by pressing
fon the infotainment display.
Retained Accessory Power (RAP) will remain
active until the driver door is opened.
If the vehicle has not been shifted out of
P (Park), it will not turn off based on driver
exit detection and will need to be turned off
through
for waiting for the automatic
shutdown timeout.
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Driving and Operating 199
Service Mode
This mode is available for service and
diagnostics, and to verify the proper
operation of the service vehicle soon light as
may be required for inspection or
maintenance purposes.
To place the vehicle in Service Mode:1. Ensure the vehicle is off, the driver door is open, and the brake pedal is not
applied.
2. Press and release the accelerator pedal three times within five seconds, keeping
the accelerator pressed on the
third time.
The instrument cluster and infotainment
systems will operate normally, but the
vehicle will not be able to be driven. The
propulsion system will not be active in
Service Mode. Press the brake pedal to turn
the vehicle on or press
fon the
infotainment display to turn the vehicle off.
Caution
Placing the vehicle in Service Mode will
use the 12-volt battery. Do not use
Service Mode for an extended period,
or the vehicle may not start.
Shifting Into Park
To shift into P (Park):
1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 205.
2. Press the P (Park) switch at the end of the shift lever. See Electric Drive Unit
0 200.
3. The P indicator on the shift lever will turn red when the vehicle is in P (Park).
If the vehicle is shifted into P (Park) on a
hill, the Electric Parking Brake (EPB) may
apply automatically. The driver may not be
able to release the EPB using the EPB
switch. It should automatically release when
the vehicle is shifted out of P (Park).
Leaving the Vehicle with the Propulsion
System On
{Warning
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll. (Continued)
Warning (Continued)
Do not leave the vehicle when the
propulsion system is on. If you have left
the propulsion system on, the vehicle can
move suddenly. You or others could be
injured. To be sure the vehicle will not
move, even when you are on fairly level
ground, always set the parking brake and
press the P (Park) button. SeeShifting
Into Park 0199.
If the vehicle must be left with the
propulsion system on, be sure that the
vehicle is in P (Park) with the EPB set, before
leaving the vehicle. After pressing the
P (Park) button, hold down the regular brake
pedal. If you cannot see the P (Park)
indicator in the instrument cluster, it means
that the vehicle has not shifted to P (Park).
Shifting out of Park
This vehicle is equipped with an electric
drive unit. To shift out of P (Park) the vehicle
must be on, the brake pedal applied, and
the charge cord unplugged.
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200 Driving and Operating
Parking the vehicle in extreme cold for
several days without the charge cord
connected may cause the vehicle not to
start. Plug the vehicle in to allow the high
voltage battery to be warmed sufficiently.
To shift out of P (Park):1. Apply the brake pedal.
2. Verify that the vehicle is unplugged and the vehicle ready light is on.
3. Move the shift lever to the desired position.
After releasing the shift lever, it will return
to the center position.
The P indicator will turn white and the gear
indicator on the shift lever will turn red
when the vehicle is no longer in P (Park).
If the vehicle cannot shift from P (Park), a
Driver Information Center (DIC) message
may be displayed. Check that the vehicle is
on, the vehicle ready light is on, and the
brake pedal is applied when you are
attempting to shift out of P (Park). If all of
these are met but the vehicle will not shift
out of P (Park), see your dealer for service.
If equipped, the Buckle to Drive feature may
prevent shifting from P (Park). See Buckle To
Drive 053.Electric Drive Unit
The vehicle uses an electric drive unit. The
shift pattern is displayed on the front of the
shift lever. The selected gear position will
illuminate red on the shift lever, while all
others will be displayed in white. If the shift
is not immediate, as in very cold conditions,
the indicator on the shift switch may blink
until it is fully engaged. P :If the vehicle is on, the vehicle can be
shifted into P (Park).
{Warning
It is dangerous to get out of the vehicle
if the P (Park) button is not pressed with
the parking brake set. The vehicle
can roll.
Do not leave the vehicle when the
propulsion system is running. If you have
left the propulsion system running, the
vehicle can move suddenly. You or others
could be injured. To be sure the vehicle
(Continued)
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204 Driving and Operating
used to hold the vehicle after coming to a
stop, and a noise may be noticed when the
brakes apply.
When driving on slippery roads, it is
recommended to turn off One-Pedal Driving
for maximum vehicle stability. SeeWinter
Driving 0191.
One-Pedal Driving is a useful feature when
towing a trailer, however, using the brake
pedal may be required to slow down and
hold the vehicle with large loads or steep
hills. Trailer brakes are only activated with
the brake pedal but trailer brake lights will
be functional during substantial deceleration
or when the vehicle is stopped. See Trailer
Towing 0297.
While using One-Pedal Driving, the Electric
Parking Brake (EPB) may apply in some
circumstances. This can occur when:
.The driver exits the vehicle.
.The vehicle has remained stationary for
five minutes.
To resume driving, press the accelerator
pedal, and the EPB will automatically
disengage.
Drive Systems
Four-Wheel Drive
This vehicle is equipped with advanced
electric four-wheel drive (e4WD). The e4WD
system delivers power to all four wheels,
and the system adjusts automatically to the
driving conditions. The e4WD system
continuously varies the drive power to the
front and rear wheels to maximize driving
efficiency and improve driving dynamics.
Your vehicle has exceptional driving
capability, but care must always be taken to
adjust driving style to the traffic and road
conditions.
Torque Vectoring
If equipped, the torque vectoring feature of
e4WD enhances vehicle performance by
focusing the vehicle torque to the optimal
wheel(s).
The vehicle e4WD settings may be
customized for the driver mode selected. See
Driver Mode Control 0209 for more
information.
Brakes
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
If there is a problem with ABS, this warning
light stays on. See Antilock Brake System
(ABS) Warning Light 0116.
ABS does not change the time needed to
get a foot on the brake pedal and does not
always decrease stopping distance. If you
get too close to the vehicle ahead, there will
not be enough time to apply the brakes if
that vehicle suddenly slows or stops. Always
leave enough room ahead to stop, even
with ABS.
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing and feeling ABS
operate is normal.
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Driving and Operating 205
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Electric Parking Brake
The Electric Parking Brake (EPB) can be
applied when the vehicle is on or off.
If there is not enough electrical power, the
EPB cannot be applied or released. To
prevent draining the battery, avoid
unnecessary repeated cycles of the EPB.The system has a red EPB status light and
an amber service EPB warning light. See
Electric Parking Brake Light
0116 and
Service Electric Parking Brake Light 0116.
There are also parking brake-related Driver
Information Center (DIC) messages.
Before leaving the vehicle, check the red EPB
status light to ensure that the EPB is
applied.
If a message displays on the DIC indicating
the electric drive unit is unable to shift, the
service EPB light is on, and the EPB light
flashes at the same time, the system must
be reset. Start the vehicle, apply the EPB,
and then release it. The message and light
should turn off. See Electric Parking Brake
Light 0116 and
Service Electric Parking Brake Light 0116.EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch.
The red EPB status light will flash and then
stay on once the EPB is fully applied. If the
red EPB status light flashes continuously,
then the EPB is only partially applied or
there is a problem with the EPB. A DIC message will display. Release the EPB and
try to apply it again. If the light does not
come on, or keeps flashing, have the vehicle
serviced. Do not drive the vehicle if the red
EPB light is flashing. See your dealer.
If the amber service EPB warning light is on,
press the EPB switch. Continue to hold the
switch until the red EPB status light remains
on. If the amber service EPB warning light is
on, see your dealer.
If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pressed. If the switch is
pressed until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or as required by other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the vehicle on.
2. Apply and hold the brake pedal.
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206 Driving and Operating
3. Press the EPB switch.
The EPB is released when the red parking
brake status light is off.
If the amber service EPB warning light is on,
release the EPB by pressing and holding the
EPB switch. Continue to hold the switch
until the red parking brake status light is
off. If either light stays on after release is
attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0294.
Automatic EPB Release
The EPB automatically releases if the vehicle
is running, placed into gear, and an attempt
is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See Defensive Driving
0 183.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to accelerator pedal apply. The brakes release
when the accelerator pedal is applied. If the
accelerator pedal is not applied within a few
minutes, the Electric Parking Brake will
apply. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Regenerative Braking
Regenerative braking takes some of the
energy from the moving vehicle and turns it
back into electrical energy. This energy is
then stored back into the high voltage
battery system, contributing to increased
energy efficiency.
Regenerative power may be limited when
the battery is near full charge or cold. See
“Regenerative Power Limited”
underPower
Indicator Gauge 0111. Regenerative braking
supplements your vehicle’s conventional
brakes, especially when going downhill. See
Hill and Mountain Roads 0190.
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208 Driving and Operating
ESC activates when the vehicle senses a
difference between the intended path and
the direction the vehicle is actually traveling.
ESC selectively applies braking pressure to
one or more of the vehicle wheel brakes to
assist the driver in keeping the vehicle on
the intended path. Trailer Sway Control
(TSC) is also on automatically when the
vehicle is started. SeeTrailer Sway Control
(TSC) 0309.
If cruise control is being used and traction
control or ESC begins to limit wheel spin,
cruise control will disengage. Cruise control
may be turned back on when road
conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See If the
Vehicle Is Stuck 0192 and “Turning the
Systems Off and On” later in this section.
The indicator light for both systems is in the
instrument cluster. This light:
.Flashes when TCS is limiting wheel spin
.Flashes when ESC is activated
.Turns on and stay on when either system
is not working
See Traction Control System (TCS)/Electronic
Stability Control Light 0118.
If either system fails to turn on or to
activate, a message displays in the Driver
Information Center (DIC), and
dcomes on
and stays on to indicate that the system is
inactive and is not assisting the driver in
maintaining control. Adjust driving
accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the vehicle off and wait 15 seconds.
3. Start the vehicle.
4. Drive the vehicle. If
dcomes on and stays on, see your
dealer as soon as possible.
Turning the Systems Off and On
Caution
Do not repeatedly brake or accelerate
heavily when TCS is off. The vehicle
driveline could be damaged.
To turn Traction (TCS) on and off, in the
controls app on the infotainment home
screen, select Controls > DRIVE & PARK >
Traction Control. To turn ESC on or off,
select
Tnext to the Traction Control menu.
The following options appear:
.Traction Control Off
.Traction Control and ESC Off
.Traction Control and ESC On
The traction off light
idisplays in the
instrument cluster when the traction control
is turned off. When the traction control is
turned back on, the traction off light
i
displayed in the instrument cluster will turn
off. See Traction Off Light 0118.
If TCS is actively limiting wheel spin when
disabled, the system will not turn off until
the wheels stop spinning.