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7-1. Essential information
opened from the inside due to
water pressure.
■Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical
equipment will get damaged, the power windows will not operate, the engine and motor stop, and the vehicle may not
be able to get moving.
■Using an emergency escape ham-
mer*
Laminated glass is used in the wind- shield on this vehicle.Laminated glass cannot be shattered
with an emergency hammer*. Tempered glass is used in the windows on this vehicle.*: Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer, or aftermarket acces-
sory manufacturer for further informa-
tion about an emergency hammer.
WARNING
■Caution while driving
Do not drive on roads where the roads may be submerged or the water
may be rising. Otherwise the vehicle may be damaged and cannot move, as well as become flooded and set a
drift, which may lead to death.
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7-2. Steps to take in an emergency
Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature
gauge needle continually points
higher than normal.
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
Vehicle pulls heavily to one side
when driving on a level road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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7-2. Steps to take in an emergency
■Slip indicator
■Parking brake indicator
■Brake hold operated indicator
■Warning buzzer
In some cases, the buzzer may not be heard due to being in a noisy location or audio sound.
■Front passenger detection sensor,
seat belt reminder and warning buzzer
●If luggage is placed on the front pas-senger seat, the front passenger detection sensor may cause the warn-
ing light to flash and the warning buzzer to sound even if a passenger is not sitting in the seat.
●If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate
properly.
■If the malfunction indicator lamp comes on while driving
For some models, the malfunction indi-
cator lamp will come on if the fuel tank becomes completely empty. If the fuel tank is empty, refuel the vehicle immedi-
ately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer as soon as possi- ble.
Warning lightDetails/Actions
Indicates a malfunction in:
The VSC system;
The TRC system; or
The hill-start assist control system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightDetails/Actions
(Flashes)
It is possible that the parking brake is not fully engaged or
released
Operate the parking brake switch once again.
This light comes on when the parking brake is not released. If the
light turns off after the parking brake is fully released, the system is
operating normally.
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
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7-2. Steps to take in an emergency
When trouble arises
■Warning messages
The warning messages explained below
may differ from the actual messages according to operation conditions and vehicle specifications.
■Warning buzzer
A buzzer may sound when a message is displayed. The buzzer may not be audible if the
vehicle is in a noisy location or if the audio system volume is high.
■If “Engine Oil Level Low Add or Replace” is displayed
The engine oil level is low. Check the
level of the engine oil, and add if neces-
sary.
This message may appear if the vehicle is stopped on a slope. Move the vehicle
to a level surface and check to see if the message disappears.
■If “Hybrid System Stopped Steering Power Low” is displayed
This message is displayed if the hybrid system is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering wheel firmly and operate it using more force than usual.
■If “Hybrid System Overheated Out-
put Power Reduced” is displayed
This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.) Handling method: P. 4 7 7
■If “Traction Battery Needs to be
Protected Refrain from the Use of N Position” is displayed
This message may be displayed when
the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is
displayed
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the power switch to OFF with the shift lever
in any position other than P. Shift the shift lever to P.
If a warning message is
displayed
The multi-information display
shows warnings for system
malfunctions and incorrectly
performed operations, and
messages that indicate a need
for maintenance. When a mes-
sage is displayed, perform the
appropriate corrective action
for the message.
If a warning message is dis-
played again after the appro-
priate actions have been
performed, contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer.
Additionally, if a warning light
comes on or flashes at the
same time that a warning mes-
sage is displayed, take the
appropriate corrective action
for the warning light. ( P.435)
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7-2. Steps to take in an emergency
Stop the vehicle in a safe place
on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flashers.
( P.426)
For vehicles with power back
door: Turn off the power back
door system. ( P.151)
Check the degree of the tire
damage.
Do not remove the nail or screw
from the tire. Removing the object
may widen the opening and make
emergency repair with the repair kit
impossible.
• A tire should only be repaired
with the emergency tire puncture
repair kit if the damage is caused
by a nail or screw passing
through the tire tread.
• To avoid sealant leakage, move
the vehicle until the area of the
puncture, if known, is positioned
at the top of the tire.
If you have a flat tire
(vehicles with an emer-
gency tire puncture
repair kit)
Your vehicle is not equipped
with a spare tire, but instead is
equipped with an emergency
tire puncture repair kit.
A puncture caused by a nail or
screw passing through the tire
tread can be repaired tempo-
rarily using the emergency tire
puncture repair kit. (The kit
contains a bottle of sealant.
The sealant can be used only
once to temporarily repair one
tire without removing the nail
or screw from the tire.)
Depending on the damage, this
kit cannot be used to repair the
tire. ( P.448)
After temporarily repairing the
tire with the kit, have the tire
repaired or replaced by any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer. Repairs
conducted using the emer-
gency tire puncture repair kit
are only a temporary measure.
Have the tire repaired and
replaced as soon as possible.
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the wheel beyond repair, which could
result in an accident.
Before repairing the tire
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7-2. Steps to take in an emergency
When trouble arises
Sticker
Hose
Air pressure gauge
Pressure release button
Compressor switch
Power plug
■Note for checking the emergency
tire puncture repair kit
Check the sealant expiry date occasion- ally.
The expiry date is shown on the bottle. Do not use sealant whose expiry date has already passed. Otherwise, repairs
conducted using the emergency tire puncture repair kit may not be per-formed properly.
■Emergency tire puncture repair kit
●The emergency tire puncture repair kit is for filling the car tire with air.
●The sealant has a limited life span. The expiry date is marked on the bot-
tle. The sealant should be replaced before the expiry date. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer for replacement.
●The sealant stored in the emergency tire puncture repair kit can be used only once to temporarily repair a sin-
gle tire. If the sealant has been used and needs to be replaced, purchase a new bottle at any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer. The compres-sor is reusable.
●The sealant can be used when the outside temperature is from -30°C (-
22°F) to 60°C (140°F).
●The kit is exclusively designed for size
and type of tires originally installed on yo u r ve hi cl e . Do n ot u se it f o r ti r e s t ha t a different size than the original ones,
or for any other purposes.
●If the sealant gets on your clothes, it may stain.
●If the sealant adheres to a wheel or the surface of the vehicle body, the
stain may not be removable if it is not cleaned at once. Immediately wipe away the sealant with a wet cloth.
●During operation of the repair kit, a loud operation noise is produced. This
does not indicate a malfunction.
●Do not use to check or to adjust the
tire pressure.
WARNING
■Caution while driving
●Store the repair kit in the luggage
compartment. Injuries may result in the event of an accident or sudden braking.
●The repair kit is exclusively only for your vehicle.
Do not use repair kit on other vehi- cles, which could lead to an acci-dent causing death or serious
injury.
●Do not use repair kit for tires that
are different size than the original ones, or for any other purpose. If the tires have not been completely
repaired, it could lead to an acci- dent causing death or serious injury.
■Precautions for use of the seal-ant
●Ingesting the sealant is hazardous to your health. If you ingest sealant, consume as much water as possi-
ble, and then immediately consult a doctor.
●If sealant gets in eyes or adheres to skin, immediately wash it off with water. If discomfort persists, consult
a doctor.
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7-2. Steps to take in an emergency
21Temporarily store the bottle and
compressor in the luggage com-
partment.
22 To spread the liquid sealant
evenly within the tire, immedi-
ately drive safely for about 5 km
(3 miles) below 80 km/h (50
mph).
23 After driving for about 5 km (3
miles), stop your vehicle in a
safe place on a hard, flat sur-
face and connect the compres-
sor.
24 Check the tire inflation pressure.
If the tire inflation pressure is
under 130 kPa (1.3 kgf/cm2 or
bar, 19 psi): The puncture can-
not be repaired. Contact any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
If the tire inflation pressure is
130 kPa (1.3 kgf/cm2 or bar, 19
psi) or higher, but less than the
specified air pressure: Proceed
to step 25.
If the tire inflation pressure is the
specified air pressure ( P.490):
Proceed to step 26.
25 Turn the compressor switch to
(on) to inflate the tire until
the specified air pressure is
reached. Drive for about 5 km (3
miles) and then perform step
24 .
26 Store the bottle in the luggage
compartment while it is con-
nected to the compressor.
27 Taking precautions to avoid sud-
den braking, sudden accelera-
tion and sharp turns, drive
carefully at under 80 km/h (50
mph) to the nearest any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer for tire repair or
replacement.
28 For repair and replacement of a
tire or disposal of the tire punc-
ture repair kit, contact any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
When having the tire repaired or
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7-2. Steps to take in an emergency
When trouble arises
replaced, make sure to tell any autho-
rized Toyota retailer or Toyota autho- rized repairer, or any reliable repairer that the sealant is injected.
■If the tire is inflated to more than the specified air pressure
1 Press the button to let some air out.
2 Check that the air pressure indicator
shows the specified air pressure. If
the air pressure is under the desig-
nated pressure, turn the compres-
sor switch (on) again and repeat
the inflation procedure until the
specified air pressure is reached.
■The valve of a tire that has been repaired
After a tire is repaired with the emer-
gency tire puncture repair kit, the valve should be replaced.
■After a tire is repaired with the emergency tire puncture repair kit
●The tire pressure warning valve and transmitter should be replaced.
●Even if the tire inflation pressure is at the recommended level, the tire pres-
sure warning light may come on/flash.
WARNING
■Do not drive the vehicle with a flat tire
Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
Driving with a flat tire may cause a cir- cumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
■When fixing the flat tire
●Stop your vehicle in a safe and flat area.
●Do not touch the wheels or the area around the brakes immediately
after the vehicle has been driven. After the vehicle has been driven, the wheels and the area around the
brakes may be extremely hot. Touching these areas with hands, feet or other body parts may result
in burns.
●Connect the valve and hose
securely with the tire installed on the vehicle. If the hose is not prop-erly connected to the valve, air
leakage may occur as sealant may be sprayed out.
●If the hose comes off the valve while inflating the tire, there is a risk that the hose will move abruptly due
to air pressure.
●After inflation of the tire has com-
pleted, the sealant may splatter when the hose is disconnected or some air is let out of the tire.
●Follow the operation procedure to repair the tire. If the procedures not
followed, the sealant may spray out.