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1-3. Emergency assistance
For safety and security
■Service responsible for handling access requests
3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE
SERVICES (IF FITTED)
3.1.Description of the operation and the functional-
ities of the TPS system/added value service P. 6 8
3.2.
Any processing of personal data through the
TPS system/other added value service shall
comply with the personal data protection rules
provided for in Directives 95/46/EC and
2002/58/EC.
O
3.2.1.
Legal basis for the use of TPS system and/or
added value services and for processing data
through them
The Euro-
pean Union
General
Data Protec-
tion Regula-
tion
3.3.
The TPS system and/or other added value ser-
vices shall process personal data only on the
base of the explicit consent of the data subject
(the vehicle’s owner or owners).
O
3.4.
Modalities for data processing through TPS sys-
tem and/or other added value services, including
any necessary additional information regarding
traceability, tracking and processing of personal
data
P. 6 8
3.5.
The owner of a vehicle equipped with a TPS
eCall system and/or other added value service in
addition to the 112-based eCall in-vehicle system
has the right to choose to use the 112-based
eCall in-vehicle system rather than the TPS eCall
system and the other added value service.
O
3.5.1.Contact details for handling TPS eCall system
deactivation requestsN/A
CountryContact information
[email protected]
Belgium/[email protected]
Implementing Regulation Annex1 PART3 User InformationConformity
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1-3. Emergency assistance
■Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS). The lic ense information
and/or the source code of such FOSS can be found at the followi ng URL.
http://www.opensourceautomotive.com/dcm/toyota/
■Certification for eCall
P. 5 2 6
[email protected]
Czech Republic/
Hungary/[email protected]
[email protected] og
[email protected]
[email protected]
[email protected]
[email protected]
Great [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Netherlandswww.toyota.nl/klantenservice
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected] / [email protected].
[email protected]
[email protected]
CountryContact information
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1-4. Hybrid system
For safety and security
The illustration is an example for explanation and may differ from the actual item.
Warning label
Service plug
Rear inverter*
Rear electric motor (traction motor)*
Hybrid battery (traction battery)
High voltage cables (orange)
Front electric motor (traction motor)
Air conditioning compressor
Hybrid system precautions
Take care when handling the hybrid system, as it is a high volt age
system (about 580V at maximum) as well as contains parts that
become extremely hot when the hybrid system is operating. Obey
the warning labels attached to the vehicle.
System components
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1-4. Hybrid system
Power control unit
*: AWD models only
■Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started,
refuel the vehicle with at least enough gasoline to make the low fuel level warn-ing light ( P.438) go off. If there is only
a small amount of fuel, the hybrid sys- tem may not be able to start. (The stan-dard amount of fuel is about 6.3 L [1.7
gal., 1.4 Imp. gal.] when the vehicle is on a level surface. This value may vary when the vehicle is on a slope. Add
extra fuel when the vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
hybrid electric vehicles incorporate electromagnetic shielding, and there-fore emit approximately the same
amount of electromagnetic waves as conventional gasoline powered vehi-cles or home electronic appliances.
●Your vehicle may cause sound inter-ference in some third party-produced
radio parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has
a limited service life. The lifespan of the hybrid battery (traction battery) can change in accordance with driving style
and driving conditions.
■Starting the hybrid system in an extremely cold environment
When the hybrid battery (traction bat-
tery) is extremely cold (below approxi- mately -30°C [-22°F]) under the influence of the outside temperature, it
may not be possible to start the hybrid system. In this case, try to start the hybrid system again after the tempera-
ture of the hybrid battery increases due to the outside temperature increase etc.
■Declaration of conformity
This model conforms to hydrogen emis-
sions according to regulation ECE100
(Battery electric vehicle safety).
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC systems as well as a 12-volt sys-tem. DC and AC high voltage is very
dangerous and can cause severe burns and electric shock that may result in death or serious injury.
●Never touch, disassemble, remove or replace the high voltage parts,
cables or their connectors.
●The hybrid system will become hot
after starting as the system uses high voltage. Be careful of both the high voltage and the high tempera-
ture, and always obey the warning labels attached to the vehicle.
●Never try to open the service plug access hole located under the left side of the rear seat. The service
plug is used only when the vehicle is serviced and is subject to high voltage.
■Road accident cautions
Observe the following precautions to
reduce the risk of death or serious injury:
●Pull your vehicle off the road, apply the parking brake, shift the shift lever to P, and turn the hybrid sys-
tem off.
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4-6. Driving tips
Driving
Use fluids that are appropriate to
the prevailing outside tempera-
tures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the 12-
volt battery.
Have the vehicle fitted with four
snow tires or purchase a set of
tire chains for the front tires.
Ensure that all tires are the same size
and brand, and that chains match the
size of the tires.
Perform the following according to
Winter driving tips
Carry out the necessary prepa-
rations and inspections before
driving the vehicle in winter.
Always drive the vehicle in a
manner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions to
reduce the risk of accidents. Failure to do so may result in a loss of vehicle control and cause death or
serious injury.
●Use tires of the size specified.
●Maintain the recommended level of air pressure.
●Do not drive at speeds in excess of the speed limit or the speed limit specified for the snow tires being
used.
●Use snow tires on all, not just some
wheels.
■Driving with tire chains
Observe the following precautions to reduce the risk of accidents.Failure to do so may result in the vehi-
cle being unable to be driven safely, and may cause death or serious injury.
●Do not drive in excess of the speed limit specified for the tire chains
being used, or 50 km/h (30 mph), whichever is lower.
●Avoid driving on bumpy road sur-faces or over potholes.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-ing operations that cause sudden
engine braking.
●Slow down sufficiently before enter-
ing a curve to ensure that vehicle control is maintained.
●Do not use LTA (Lane Tracing Assist) system. (if equipped)
NOTICE
■Repairing or replacing snow tires
Request repairs or replacement of snow tires from any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or legitimate tire retailers.This is because the removal and
attachment of snow tires affects the operation of the tire pressure warning valves and transmitters.
Before driving the vehicle
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6
Maintenance and care
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ............... 368
Cleaning and protecting the
vehicle interior ................ 371
6-2. Maintenance
Maintenance requirements 376
6-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions ................................ 378
Hood ................................. 380
Positioning a floor jack...... 381
Engine compartment ........ 383
12-volt battery ................... 388
Tires .................................. 390
Tire inflation pressure ....... 400
Wheels.............................. 402
Air conditioning filter ......... 404
Cleaning the hybrid battery
(traction battery) air intake
vent and filter .................. 406
Wireless remote control/elec-
tronic key battery ............ 409
Checking and replacing fuses
....................................... 413
Light bulbs ........................ 417
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6-2. Maintenance
6-2.Mainte nance
■Where to go for maintenance ser-
vice?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service opera- tions as well as other inspections and repairs be carried out by authorized
Toyota retailers or Toyota authorized repairers, or any reliable repairers. For repairs and services covered by your
warranty, please visit an authorized Toyota retailer or repairer, who will use genuine Toyota parts in repairing any
difficulties you may encounter. There can also be advantages in utilizing authorized Toyota retailers or repairers
for non-warranty repairs and services, as members of the Toyota network will be able to expertly assist you with any
difficulties you may encounter.
Your Toyota retailer or Toyota authorized
repairer, or any reliable repairer will per- form all of the scheduled maintenance on your vehicle reliably and economi-
cally due to their experience with Toyota vehicles.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance
schedule.
For full details of your maintenance
schedule, read the “Toyota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself mainte-
nance?
Many of the maintenance items are
easy to do yourself if you have a little
mechanical ability and a few basic
automotive tools.
Note, however, that some maintenance
tasks require special tools and skills.
These are best performed by qualified
technicians. Even if you’re an experi-
enced do-it-yourself mechanic, we rec-
ommend that repairs and maintenance
be conducted by any authorized Toyota
retailer or Toyota authorized repairer, or
any reliable repairer. Any authorized
Toyota retailer or repairer will keep a
record of maintenance, which could be
useful should you ever require War-
ranty Service. Should you choose to
select a qualified and equipped profes-
sional other than an authorized Toyota
repairer to service or maintain your
vehicle, we recommend that you
Maintenance require-
ments
To ensure safe and economical
driving, day-to-day care and
regular maintenance are
essential. Toyota recommends
the maintenance below.
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■Handling of the 12-volt battery
12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your hands after handling. ( P.388)
Scheduled maintenance
Do-it-yourself maintenance
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6-2. Maintenance
Maintenance and care
request that a record of maintenance
be kept.
■Does your vehicle need repairs?
Be on the alert for changes in perfor- mance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
●Engine misses (misfire), stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (How-ever, water dripping from the air con-
ditioning system after use is normal.)
●Change in exhaust sound (This may
indicate a dangerous carbon monox- ide leak. Drive with the windows open and have the exhaust system checked
immediately.)
●Flat-looking tires, excessive tire
squeal when cornering, uneven tire wear
●Vehicle pulls to one side when driven straight on a level road
●Strange noises related to suspension movement
●Loss of brake effectiveness, spongy feeling brake pedal, pedal almost touches the floor, vehicle pulls to one
side when braking
●Engine coolant temperature continu- ally higher than normal ( P.95, 100)
If you notice any of these clues, take
your vehicle to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer as soon as possi-
ble. Your vehicle may need adjustment or repair.