
4687-2. Steps to take in an emergency
is displayed on the multi-
information display.
4 Press the power switch 
shortly and firmly.
In the event that the hybrid system 
still cannot be started, contact your 
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the 
parking brake and press the power 
switch as you no rmally do when 
stopping the hybrid system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended 
that the electronic key battery be 
replaced immediate ly when the bat-
tery is depleted. ( P.424)
■Alarm
If a door is unlocked using the 
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P.81)
■Changing power switch modes
Release the brake pedal and press 
the power switch in step  3 above.
The hybrid system does not start 
and modes will be changed each 
time the switch is pressed. 
(  P.204)
If you have a set of jumper (or 
booster) cables and a second 
vehicle with a 12-volt battery, 
you can jump start your vehicle 
by following the steps below.
1 Vehicles with alarm: Confirm 
that the electronic key is 
being carried.
When connecting the jumper (or 
booster) cables, depending on the 
situation, the alarm may activate 
and the doors locked. ( P.82)
2 Open the hood ( P.387) and 
fuse box cover.
Push claw   and   to com-
pletely release the lock, and then lift 
If the 12-volt battery is 
discharged
The following procedures 
may be used to start the 
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your 
Toyota dealer or a qualified 
repair shop.
Restarting the hybrid sys-
tem
AB 

4697-2. Steps to take in an emergency
7
When trouble arises
up the cover.3Open the exclusive jump 
starting terminal cover.
4 Connect a positive jumper cable clamp to   on your vehicle and 
connect the clamp on the other end of the positive cable to   on  
the second vehicle. Then, connect a negative cable clamp to   
on the second vehicle and connect the clamp at the other end of 
the negative cable to  .
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclu -
sive jump starting terminal and any moving parts as shown in th e 
illustration
5 Start the engine of the sec-
ond vehicle. Increase the 
engine speed slightly and  maintain at that level for 
approximately 5 minutes to 
A
B
C
D
A
B
C
D 

4707-2. Steps to take in an emergency
recharge the 12-volt battery 
of your vehicle.
6 Maintain the engine speed of 
the second vehicle and start 
the hybrid system of your 
vehicle by turning the power 
switch to ON.
7 Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on, 
contact your Toyota dealer.
8 Once the hybrid system has 
started, remove the jumper 
cables in the exact reverse 
order from which they were 
connected.
9 Close the exclusive jump 
starting terminal cover, and 
reinstall the fuse box cover to 
its original position.
Once the hybrid system starts, 
have the vehicle inspected at 
your Toyota dealer as soon as 
possible.
■Starting the hybrid system 
when the 12-volt battery is dis-
charged
The hybrid system cannot be 
started by push-starting.
■To prevent 12-vol t battery dis-
charge
●Turn off the headlights and the 
audio system while the hybrid sys-
tem is off.
●Turn off any unnec essary electri-
cal components when the vehicle 
is running at a low speed for an 
extended period, such as in heavy 
traffic.
■When the 12-volt battery is 
removed or discharged
●Information stored in the ECU is 
cleared. When the 12-volt battery 
is depleted, have the vehicle 
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. (P.515)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals 
are removed, the information stored 
in the ECU is cleared. Before 
removing the 12-vo lt battery termi-
nals, contact your Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt 
battery will discha rge gradually even 
when the vehicle i s not in use, due 
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long 
time, the 12-volt  battery may dis-
charge, and the hybrid system may 
be unable to start. (The 12-volt bat-
tery recharges automatically while 
the hybrid system is operating.)
■When recharging or replacing 
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the 
smart key system when the 12-
volt battery is discharged. Use the 
wireless remote c ontrol or the 
mechanical key to lock or unlock 
the doors.
●The hybrid syste m may not start 
on the first attemp t after reinstall-
ing the 12-volt battery. In that 
case, start the hybrid system in 
the same manner as when the 
electronic key  does not operate 
properly ( P.467). This is not a 
malfunction, as the hybrid system 
will start normally on the second 
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the 
system will return to the mode it  

4717-2. Steps to take in an emergency
7
When trouble arises
was in before the 12-volt battery 
was discharged. Before discon-
necting the 12-volt battery, turn 
the power switch off.
If you are unsure what mode the 
power switch was in before the 
12-volt battery discharged, be 
especially careful when recon-
necting the 12-volt battery.
●Some systems may require initial-
ization. (P.515)
■When replacing the 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Use a battery that the case size is 
same as the previous one (LN2), 
20 hour rate capacity (20HR) is 
equivalent (55Ah) or greater, and 
performance rating (CCA) is 
equivalent (345A) or greater.
• If the sizes differ, the 12-volt bat-
tery cannot be properly secured.
• If the 20 hour rate  capacity is low, 
even if the time period where the 
vehicle is not used is a short time, 
the 12-volt battery may discharge 
and hybrid system may not be 
able to start.
●Use a ventilation t ype calcium bat-
tery
●Use a 12-volt battery with a han-
dle. If a 12-volt b attery without a 
handle is used, removal is more 
difficult.
●When removing the 12-volt bat-
tery:  P.398
●After replacing, firmly attach the 
following items to the exhaust hole 
of the 12-volt battery.
• Use the exhaust hose that was  attached to the 12-volt battery 
before replacing an d confirm that 
it is firmly connected to the hole 
section of t he vehicle.
• Use the exhaust hole plug 
included with the 12-volt battery 
replaced or the one installed on 
the battery prior to the replaced. 
(Depending on the 12-volt battery 
to be replace, the exhaust hole  may be plugged.)
For details, consu lt your Toyota 
dealer.
Exhaust hole
Exhaust hose
Hole section of the vehicle
WARNING
■When removing the battery 
terminals
Always remove the negative (-) 
terminal first. If the positive (+) ter-
minal contacts any metal in the 
surrounding area when the posi-
tive (+) terminal is removed, a 
spark may occur, leading to a fire 
in addition to ele ctrical shocks 
and death or serious injury.
■Avoiding 12-volt battery fires 
or explosions
Observe the following precautions 
to prevent accidentally igniting the 
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is 
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other 
than the intended terminal.
●Do not allow the other end of 
the jumper cable connected to 
the “+” terminal to come into 
contact with any other parts or 
metal surfaces in the area, such 
as brackets or unpainted metal.
A
B
C 

4727-2. Steps to take in an emergency
WARNING
●Do not allow the + and - clamps 
of the jumper cables to come 
into contact with each other.
●Do not smoke, use matches, 
cigarette lighters or allow open 
flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosi ve acidic elec-
trolyte, while related parts contain 
lead and lead compounds. 
Observe the following precautions 
when handling the 12-volt battery:
●When working with the 12-volt 
battery, always wear safety 
glasses and take care not to 
allow any battery fluids (acid) to 
come into contact with skin, 
clothing or the vehicle body.
●Do not lean over the 12-volt bat-
tery.
●In the event that battery fluid 
comes into contact  with the skin 
or eyes, immediately wash the 
affected area with water and 
seek medical attention.
Place a wet sponge or cloth 
over the affected area until 
medical attention can be 
received.
●Always wash your hands after 
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow child ren near the 
12-volt battery.
■After recharging the 12-volt 
battery
Have the 12-volt battery 
inspected at your Toyota dealer 
as soon as possible.
If the 12-volt battery is deteriorat-
ing, continued use may cause the 
12-volt battery to  emit a malodor-
ous gas, which may be detrimen-
tal to the health of passengers.
■When replacing the 12-volt 
battery
●For information regarding 12-
volt battery rep lacement, con-
tact your Toyota dealer.
●After replacing, s ecurely attach 
the exhaust hose and exhaust 
hole plug to the exhaust hole of 
the replaced 12-volt battery. If 
not properly installed, gases 
(hydrogen) may leak into the 
vehicle interior,  and there is the 
possible danger of  the gas ignit-
ing and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper 
cables, ensure that they do not 
become entangled in the cooling 
fan, etc.