2023 TOYOTA VENZA HYBRID ESP

651-3. Emergency assistance
1
For safety and security
1-3.Emergency assistance
*: If equippedVehicles without panoramic
fixed moon roof with one-
touch frosted glass control“SOS” button
LED light indicators
Microphone
Vehicles with panoramic fixed
moon roof with one-touch
frosted glass control“SOS” button
LED light indicators
Microphone
Subscribers have the following
Safety Connect services avail-
able:
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto
Rico and Toyota.ca in Can-
ada. All use of the Safety
Connect service is subject
to such then-applicable
Terms and Conditions.
System components
Services
A
B
C
A
B
C

661-3. Emergency assistance
Automatic Collision Notifica-
tion
*
Helps drivers re ceive necessary
response from emergency service
providers. ( 
P.67)
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( 
P.67)
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. (
P.68)
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( 
P.68)
After you have signed the
Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin receiv-
ing services.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska , Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
Subscription

671-3. Emergency assistance
1
For safety and security
ter will offer support in multiple lan-
guages. The Safety Connect system
will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow
the prompts for Safety Connect
to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
Safety Connect LED light
Indicators
Safety Connect services

681-3. Emergency assistance
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
Safety information for
Safety Connect

922-1. Instrument cluster
range is being exceeded (during full
power driving etc.)
*: When used in this manual, “regen-eration” refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
In the following situ ation, the Hybrid
System Indicator does not operate.
●“READY” indicator is not illumi-
nated.
●The shift position is in a range
other than D or S.
■Outside temperature display
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped, or driving at low speeds (less than 12 mph [20
km/h])
• When the outside temperature has changed suddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
 P.101
■Display items
 Odometer
Displays the total distance the vehi-
cle has been driven.
 Trip meter A/trip meter B
Displays the distance the vehicle
has been driven since the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift range appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
the engine coolant temperature
gauge is in the red zone (“H”). In
this case, immediately stop the
vehicle in a safe place, and check
the engine after it has cooled
completely. ( P.473)
Using the “ODO TRIP”
switch

982-1. Instrument cluster
display may not be updated.
( P.98)
●When “Refuel” is displayed, the
remaining fuel amount is low and
the distance that can be driven
with the remaining fuel cannot be
calculated. Refuel immediately.
■Manually updating the fuel
gauge and possible driving
range
The fuel gauge and the possible
driving range are linked. If the dis-
plays of the fuel gauge and possible
driving range do not update after
adding a small amount of fuel, the
displays can be u pdated by per-
forming the following procedure.
1 Stop the vehicle on a level sur-
face.
2 Press the “ODO TRIP” switch to
change the odometer and trip
meter display to odometer.
3 Turn the power switch off.
4 While pressing and holding the
“ODO TRIP” switch, turn the
power switch to ON.
5 Continue to hold the “ODO TRIP”
switch for approximately 5 sec-
onds, and then release it once
the odometer begins flashing.
Updating is complete once the
odometer flashes for approximately
5 seconds and th en the display
returns to normal.
■Outside temperature display
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C)
●Low outside temperature indica-
tor comes on when the ambient
temperature is 37°F (3°C) or
lower.
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change:
• When stopped, or driving at low speeds (less than 12 mph [20
km/h]) • When the outside temperature
has changed suddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
■Liquid crystal display
 P.112
■Free/Open Source Software
Information
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the f ollowing URL.
https://www.denso.com/global/en/
opensource/meter/toyota/
■Customization
The gauges and meters can be cus-
tomized on of the multi-informa-
tion display. ( P.117)
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
information disp lay monitor may
respond slowly, and display
changes may be delayed.
For example, there is a lag
between the driver’s shifting and
the new gear number appearing
on the display. This lag could
cause the driver to downshift
again, causing rapid and exces-
sive engine braking and possibly
an accident resulting in death or
injury.

1102-1. Instrument cluster
Select to display warning mes-
sages and measures to be
taken if a malfunction is
detected. (P.451)
Displays suggestions to the
driver in the following situations.
To select a response to a dis-
played suggestion, use the
meter control switches.
■Suggestion to enable the
power back door
If the power back door system is
disabled (setting on set to
off) and the power back door
switch on the instrument panel
is operated, a suggestion mes- sage will be displayed asking if
you wish to enable the power
back door system. To enable
the power back door system,
select “Yes”.
After enabling the power back door
system, press the power back door
switch again to op
en or close the
power back door.
■Suggestion to turn off the
headlights
If the headlights are left on for a
certain amount of time after the
power switch has been turned
off, a suggestion message will
be displayed.
When the headlight switch is in
the AUTO position: The mes-
sage asking if you wish to turn
the headlights off is displayed.
To turn the headlights off, select
“Yes”.
If the driver’s door is opened after
the power switch is turned off, this
suggestion message will not be dis-
played.
■Suggestion to close the
power windows (Driving at
high speeds)
If the vehicle speed exceeds a
certain speed with a power win-
dow open, a suggestion mes-
sage will be displayed asking if
you wish to close the power win-
dows. To close all of the power
windows, select “Yes”.
■Customization
The suggestion fu nction can be
WARNING
■Cautions during setting up
the display
As the hybrid system needs to be
operating during setting up the
display, ensure that the vehicle is
parked in a place with adequate
ventilation. In a closed area such
as a garage, exhaust gases
including harmful carbon monox-
ide (CO) may collect and enter
the vehicle. This may lead to
death or a seri ous health hazard.
NOTICE
■During setting up the display
To prevent 12-vo lt battery dis-
charge, ensure that the hybrid
system is operating while setting
up the display features.
Warning message display
Suggestion function

1212-1. Instrument cluster
2
Vehicle status information and indicators
●If a warning message is displayed,
operation of the settings display
will be suspended.
Select to display warning mes-
sages and measures to be
taken if a malfunction is
detected. (P.451)
Displays suggestions to the
driver in the following situations.
To select a response to a dis-
played suggestion, use the
meter control switches.
■Suggestion to enable the
power back door
If the power back door system is
disabled (setting on set to off) and the power back door
switch on the instrument panel
is operated, a suggestion mes-
sage will be displayed asking if
you wish to enable the power
back door system. To enable
the power back door system,
select “Yes”.
After enabling the power back door
system, press the power back door
switch again to op
en or close the
power back door.
■Suggestion to turn off the
headlights
If the headlights are left on for a
certain amount of time after the
power switch has been turned
off, a suggestion message will
be displayed.
When the headlight switch is in
the AUTO position: The mes-
sage asking if you wish to turn
the headlights off is displayed.
To turn the headlights off, select
“Yes”.
If the driver’s door is opened after
the power switch is turned off, this
suggestion message will not be dis-
played.
■Suggestion to close the
power windows (Driving at
high speeds)
If the vehicle speed exceeds a
certain speed with a power win-
dow open, a suggestion mes-
sage will be displayed asking if
you wish to close the power win-
dows. To close all of the power
windows, select “Yes”.
WARNING
■Cautions during setting up
the display
As the hybrid system needs to be
operating during setting up the
display, ensure that the vehicle is
parked in a place with adequate
ventilation. In a closed area such
as a garage, exhaust gases
including harmful carbon monox-
ide (CO) may collect and enter
the vehicle. This may lead to
death or a seri ous health hazard.
NOTICE
■During setting up the display
To prevent 12-vo lt battery dis-
charge, ensure that the hybrid
system is operating while setting
up the display features.
Warning message display
Suggestion function