5257-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
approximately -31°F [-35°C]).
( P.195)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.529)
The 12-volt battery terminal
connections may be loose or
corroded. ( P.463)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.529)
One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.463)
Contact your Toyot a dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor- mally.
Do not use this starting proce-
dure except in case of emer-
gency.
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.205)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the power switch to
ACC.
4 Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the hybrid system can be
started using the above steps, the
system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer.
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume.
The interior lights and
headlights do not turn on,
or the horn does not
sound.
Emergency start function
5277-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.561)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.129)
Use the mechanical key
( P.112) in order to perform the
NOTICE
●Using the lever to open the fuel
filler door may n ot allow for an
adequate reduction in fuel tank
pressure before refueling. To
prevent fuel from spilling out,
turn the cap slowly when remov-
ing it.
●During refueling, fuel may spill
out from the filler opening due to
air being discharged from inside
the fuel tank. Therefore, fill the
fuel tank carefully and slowly.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.130)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction or other key-
related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
5297-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
3 Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake, shift the shift lever to P
and press the power switch as you
normally do when stopping the
hybrid system.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.484)
■Alarm
Using the mechanical key to lock
the doors will not set the alarm sys-
tem. If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 8 2 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.198)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1 Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 8 3 )
2 Open the hood ( P.456) and
fuse box cover.
Push claw to completely release
If the vehicle 12-volt
batter y is discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
5317-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the batte ry
and any moving parts as shown in the illustration
6 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery
of your vehicle.
7 Open and close any of the
doors of your vehicle with the
power switch OFF.
8 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
9 Once the vehicle’s hybrid
system has started, remove
the jumper cables in the
exact reverse order from
which they were connected.
10 When the engine cover
installing, reverse the step
removed.
11 Close the exclusive jump
starting terminal cover, and
reinstall the fuse box cover to
its original position.
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the hybrid system
when the battery is discharged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.571)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-vo lt battery termi-
nals, contact you r Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
5327-2. Steps to take in an emergency
Owners Manual_USA_M0C052_entery recharges aut
omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid system may not start
on the first attem pt after reinstall-
ing the 12-volt battery. In that
case, start the hy brid system in
the same manner as when the
electronic key does not operate
properly ( P.528). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●Some systems may require initial-
ization. ( P.571)
■When replacing the 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Use a battery that the case size is
same as the previous one (LN2),
20 hours rate capacity (20HR) is
equivalent (55Ah) or greater, and
performance rating (CCA) is
equivalent (345A) or greater.
• If the sizes differ, the 12-volt bat- tery cannot be pr operly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time, the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a ventilation type calcium bat-
tery
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
difficult.
●When removing the 12-volt bat-
tery:
P.463
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.
• Use the exhaust hose that was
attached to the 1 2-volt battery
before replacing and confirm that
it is firmly connected to the hole
section of the vehicle.
• Use the exhaust hole plug
included with the 12-volt battery
replaced or the one installed on
the battery prior to the replaced.
(Depending on the 12-volt battery
to be replace, t he exhaust hole
may be plugged.)
For details, consult your Toyota
dealer.
Exhaust hole cap
Exhaust hole
Exhaust hose
5337-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
WARNING
■When removing the 12-volt
battery terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, l eading to a fire
in addition to electrical shocks
and death or serious injury.
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, use matches,
cigarette lighters or allow open
flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosi ve acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any 12-volt battery fluids
(acid) to come into contact with
skin, clothing or the vehicle
body.
●Do not lean over the 12-volt bat-
tery.
●In the event that 1 2-volt battery
fluid comes into contact with the
skin or eyes, immediately wash
the affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow children near the
12-volt battery.
■After recharging the 12-volt
battery
Have the 12-volt battery
inspected at your Toyota dealer
as soon as possible. If the 12-volt
battery is deteriorating, continued
use may cause the 12-volt battery
to emit a malodorous gas, which
may be detrimenta l to the health
of passengers.
■When replacing the 12-volt
battery
●For information regarding 12-
volt battery rep lacement, con-
tact your Toyota dealer.
5347-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
WARNING
●After replacing, securely attach
the exhaust hose and exhaust
hole plug to the exhaust hole of
the replaced 12-volt battery. If
not properly installed, gases
(hydrogen) may leak into the
vehicle interior, and there is the
possible danger of the gas ignit-
ing and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan.
5438-1. Specifications
Owners Manual_USA_M0C052_en
8
Vehicle specifications
■Oil capacity (Drain and refill
[Reference
*])
*: The engine oil capacity is a refer- ence quantity to be used when
changing the engine oil. Warm up
and turn off the engine, wait more
than 8 minutes, and check the oil
level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is
used in your Toyota vehicle. Use
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to
satisfy the following grade and
viscosity.
Oil grade: ILSAC GF-6A multigrade engine
oil
Recommended viscosity: SAE
0W-20
Outside temperature
SAE 0W-20 is the best choice
for good fuel economy and good
starting in cold weather.
If SAE 0W-20 is not available,
SAE 5W-20 oil may be used.
However, it must be replaced
with SAE 0W-20 at the next oil
change.
Electric motor (traction motor)
Ty p ePermanent magnet synchronous motor
Maximum output36 kW
Maximum torque184 ft·lbf (250 N ·m, 25.5 kgf·m)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride battery
Voltage7.2 V/module
Capacity6.5 Ah
Quantity40 modules
Nominal voltage288 V
Lubrication system
With filter7.7 qt. (7.3 L, 6.4 Imp.
qt.)
Without
filter7.4 qt. (7.0 L, 6.2 Imp.
qt.)