4856-3. Do-it-yourself maintenance
Owners Manual_USA_M0C052_en
6
Maintenance and care
1 Take out the mechanical key.
2 Remove the cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a tape.
3Remove the depleted battery.
Insert a new battery with the “+” ter-
minal facing up.
Replacing the batteryWARNING
■Removed battery and other
parts
These parts are small and if swal-
lowed by a child, they can cause
choking. Keep away from chil-
dren. Failure to do so could result
in death or serious injury.
■Battery precautions
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swa llowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a battery into a
part of your b ody, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
4866-3. Do-it-yourself maintenance
Owners Manual_USA_M0C052_en
1Turn the power switch off.
2 Open the fuse box cover.
Engine compartment: type A
fuse box
Push the tabs in and lift the lid off.
Engine compartment: type B
fuse box
Push the tabs in and lift the lid off.
WARNING
●Do not expose batteries to
extremely low pressure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■When replacing the battery
Use a flathead screwdriver of
appropriate size. Applying exces-
sive force may deform or damage
the cover.
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cau se the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.
Checking a nd replac-
ing fuses
If any of the electrical com-
ponents do not operate, a
fuse may have blown. If this
happens, check and replace
the fuses as necessary.
Checking and replacing
fuses
493
Owners Manual_USA_M0C052_en
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers .... 494
If your vehicle has to be stopped in an emergency.................................. 494
If the vehicle is submerged or water on the road is ris-
ing ............................. 495
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 497
If you think something is wrong ........................ 499
If a warning light turns on or a warning buzzer sounds
.................................. 501
If a warning message is dis- played........................ 511
If you have a flat tire.... 515
If the hybrid system will not start ........................... 524
If you lose your keys ... 526
If the fuel door cannot be opened ...................... 526
If the electronic key does not operate properly .. 527
If the vehicle 12-volt battery is discharged ............. 529
If your vehicle overheats .................................. 535
If the vehicle becomes stuck .................................. 538
4947-1. Essential information
Owners Manual_USA_M0C052_en
7-1.Essential information
Press the switch to flash all of
the turn signal lights.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the
hybrid system is not operating, the
12-volt battery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximately 20 minutes. To
manually turn t he emergency
flashers off, press the switch
twice.
(The emergency flashers may not
turn on automatically depending
on the force of the impact and
conditions of the collision.)
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle
5087-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
■Air suspension malfunction indicator
■Trailer brake warning light
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), side impact sensors (rear),
driver’s seat position sensor,
driver’s seat belt buckle switch, front
passenger occupant classification
sensors, “AIR BAG ON” indicator
light, “AIR BAG OFF” indicator light,
front passenger’s seat belt buckle
switch, seat belt pretensioners, air- bags, interconnecting wiring and
power sources. (
P. 3 7 )
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel ta nk cap loose?
If it is, tighten it securely.
The light will go off after several
driving trips.
If the light does not go off even after
several trips, con tact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficient or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P. 5 1 5
If none of the tires are punctured:
Warning lightDetails/Actions
(If equipped)
Indicates a malfunction in the air suspension system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
Trailer brake control system; or
Trailer connector circuit
Have the vehicle inspecte d by your Toyota dealer
immediately.
5127-2. Steps to take in an emergency
Owners Manual_USA_M0C052_entems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi
-information dis-
play.
A warning message is shown when
Brake Override System operates.
( P.172)
A warning message is shown when
Drive-Start Control ( P.177) or
Parking Support Brake ( P.287)
operates. Follow the instructions on
the multi-information display.
●If a message about an operation
of the power switch is displayed
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is displayed
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display . In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
displayed
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.535).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toy-
ota dealer. Continuing to drive the
vehicle may be dangerous.
• “Hybrid System Malfunction”
• “Check Engine”
• “Traction battery system malfunc- tion”
• “Accelerator System Malfunction”
• “Hybrid System Stopped”
• “Smart Key System Malfunction See Owner’s Manual”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Braking Power Low Stop in a
Safe Place See Owner’s Manual”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vents may be blo cked, or there
may be a gap in the duct. There-
fore, perform the following correc-
tion procedure.
Cleaning the hybrid battery (traction
battery) air intake vents ( P.481)
5137-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
If the warning message is shown
even if the vents are cleaned, have
the vehicle inspected by your Toyota
dealer.
■If “Shift to P Before Exiting
Vehicle” or “Shift to P when
Parked” is displayed
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D, S or R.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, increase the hybrid system
speed slightly and maintain that
level for approximately 5 minutes to
recharge the 12-volt battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil le vel may be low.
Check the level of the engine oil,
and add engine oil if necessary. This
message may be di splayed if the
vehicle is stopped on a slope. Move the vehicle to a l
evel surface and
check if the message disappears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the m essage after the
maintenance is performed.
( P.449)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
( P.449)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
5247-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.527)
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
There may be a malfunction
in the immobilizer system.
( P.81)
The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.525)
The temperature of the hybrid
battery (traction battery) may
be extremely low (below
NOTICE
■To avoid damage to the tire
pressure warning valves and
transmitters
When a tire is repaired with liquid
sealants, the tire pressure warn-
ing valve and transmitter may not
operate properly. If a liquid seal-
ant is used, contact your Toyota
dealer or other qualified service
shop as soon as possible. Make
sure to replace the tire pressure
warning valve and transmitter
when replaci ng the tire. (P.470)
If the hybrid system
will not star t
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.195)