5187-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
WARNING
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that you have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toy ota dealer.
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) w hen one or more
of your tires is s ignificantly under-
inflated. Accordingly, when the
low tire pressure te lltale (tire pres-
sure warning light) illuminates,
you should stop and check your
tires as soon as possible, and
inflate them to the proper pres-
sure. Driving on a significantly
under-inflated tire causes the tire
to overheat and can lead to tire
failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping ability.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to m aintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illumination of the TPMS
low tire pressure te lltale (tire pres-
sure warning light).
Your vehicle has also been
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the
system is not operating properly.
The TPMS (tire pressure warning
system) malfunction indicator is
combined with the low tire pres-
sure telltale (tire pressure warning
light). When the system detects a
malfunction, the te lltale will flash
for approximately one minute and
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle
start-ups as long as the malfunc-
tion exists. When the malfunction
indicator is illuminated, the sys-
tem may not be ab le to detect or
signal low tire pressure as
intended.
5207-2. Steps to take in an emergency
Owners Manual_USA_M0C043_entems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi
-information dis-
play.
A warning message is shown when
Brake Override System operates.
( P.188)
A warning message is shown when
Drive-Start Control ( P.193) or
Parking Support Brake (if equipped)
( P.307) operates. Follow the
instructions on the multi-information
display.
●If a message about an operation
of the power switch is displayed
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is displayed
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display . In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
displayed
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop- ing method such as closing the
open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.543).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toy-
ota dealer. Continuing to drive the
vehicle may be dangerous.
• “Hybrid System Malfunction”
• “Check Engine”
• “Traction battery system malfunc- tion”
• “Accelerator System Malfunction”
• “Hybrid System Stopped”
• “Smart Key System Malfunction See Owner’s Manual”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Braking Power Low Stop in a
Safe Place See Owner’s Manual”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• If the air intake vent or filter of the
5217-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
hybrid battery (traction battery)
are dirty, perform the procedures
on P.489 to clean them.
• If the warning message is shown when the air intake vent and filter
of the hybrid battery (traction bat-
tery) are not dirty, have the vehicle
inspected at you r Toyota dealer.
■If “Shift to P Before Exiting
Vehicle” or “Shift to P when
Parked” is displayed
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D, S or R.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, increase the hybrid system
speed slightly and maintain that
level for approximately 5 minutes to
recharge the 12-volt battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil le vel may be low.
Check the level o f the engine oil,
and add engine oil if necessary. This
message may be displayed if the
vehicle is stopped on a slope. Move
the vehicle to a l evel surface and
check if the message disappears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the m essage after the
maintenance is performed.
( P.457)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
5377-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
ACC.
3 Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake, shift the shift lever to P
and press the power switch as you
normally do when stopping the
hybrid system.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.493)
■Alarm
Using the mechanical key to lock
the doors will not set the alarm sys-
tem. If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 8 4 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above. The hybrid system does not start
and modes will be
changed each
time the switch is pressed. ( P.215)
5457-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
6 Start the hybrid system to
check that the radiator cool-
ing fan operates and to check
for coolant leaks from the
radiator or hoses.
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
Have the vehicle i nspected at the
nearest Toyota dealer.
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off , check that the
“READY” indicator is off. When
the hybrid system is operating,
the gasoline engine may auto-
matically start, or the cooling fan
may suddenly operate even if
the gasoline engine stops. Do
not touch or approach rotating
parts such as the fan, which
may lead to fingers or clothing
(especially a tie, a scarf or a
muffler) getting caught, resulting
in serious injury.
●Do not loosen the coolant reser-
voir caps, while the hybrid sys-
tem and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.).
●Do not use any coolant additive.
5467-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
1Stop the hybrid system. Set
the parking brake and shift
the shift lever to P.
2 Remove the mud, snow or
sand from around the rear
wheels.
3 Place wood, stones or some
other material under the rear
wheels to help provide trac-
tion.
4 Restart the hybrid system.
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Try the followings.
●Turn off the TRAC
( P.383)
●Using the rear d ifferential lock*
( P.372)
●Switching the front-wheel drive
control switch* ( P.369)
●Using Crawl Control* ( P.373)
●Using Multi-terrain Select*
( P.377)*: If equipped
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift
lever with the accelerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death o r serious injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the rear wheels
and depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.
Owners Manual_USA_M0C043_en
597What to do if... (Troubleshooting)
Is the power switch in ON?
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON. ( P.218)
Is the window lock switch
pressed?
The power window except for the
one at the driver’s seat cannot be
operated if the win dow lock switch
is pressed. ( P.176)
The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.216)
The seat belt reminder light is
flashing
Are the driver and the front passen-
ger wearing the seat belts?
( P.515)
The parking brake indicator is
on
Is the parking br ake released?
( P.222)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.509, 519)
Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the alarm
sounds. ( P. 8 4 )
Do one of the following to deac-
tivate or stop the alarms:
Unlock the doors using the
entry function or wireless
remote control.
Start the hybrid system. (The
alarm will be deactivated or
stopped after a few seconds.)
Is the message displayed on
the multi-information display?
Check the message on the multi-
information display. ( P.509)
When a warning light turns on
or a warning message is dis-
played, refer to P.509, 519.
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is a ctivated and
the horn sounds
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed
Owners Manual_USA_M0C043_en
Alphabetical Index603
If you have a flat tire ............. 523
If you lose your keys ............ 534
If you think something is wrong........................................... 507
If your vehicle becomes stuck ........................................... 546
If your vehicle has to be stopped in an emergency................. 502
If your vehicle needs to be towed ........................................... 505
If your vehicle overheats ...... 543
Engine ..................................... 550 ACC...................................... 215
Compartment ....................... 465
How to start the hybrid system........................................... 212
If the hybrid sy stem will not start
........................................... 532
If your vehicle has to be stopped in an emergency................. 502
Overheating.......................... 543
Power switch ........................ 212
Engine coolant ....................... 468 Capacity ............................... 552
Checking .............................. 468
Preparing and c hecking before
winter.................................. 401
Engine coolant temperature gauge....................................... 93
Engine oil Capacity ............................... 551
Checking .............................. 466
Warning light ........................ 510
Engine oil pressure gauge ...... 93
Engine switch (power switch)212 Auto power off function ........ 216
Changing the power switch modes ................................ 215
If your vehicle has to be stopped in an emergency................. 502
Starting the hybrid system.... 212 Enhanced Vehicle Stability Con-
trol (Enhanced VSC ) .............383
Enhanced VSC (Enhanced Vehi- cle Stability Control).............383
EPS (Electric Po wer Steering)
...............................................383 Warning light......................... 511
Event data recorder (EDR) .........8
F
Flat tire.....................................523 Tire pressure w arning system
...........................................476
Floor mats .................................26
Fluid Automatic transm ission ........553
Brake ....................................554
Washer .................................470
Fog light Replacing light bulbs ............498
Switch ...................................231
Footwell lights ........................418
Four-wheel drive system .......369
Front fog light Replacing light bulbs ............498
Front passenger occupant clas- sification system ....................47
Front seats ..............................144 Adjustment ...........................144
Cleaning ...............................453
Correct driving posture ...........27
Driving position memory .......152
Head restraints .....................155
Memory recall function .........154
Power easy access system ..152
Seat heaters ....... ..................415
Seat position memory...........152
Seat ventilators.....................415