5327-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.535)
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
There may be a malfunction
in the immobilizer system.
( P.83)
The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.533)
The temperature of the hybrid
battery (traction battery) may
be extremely low (below
NOTICE
■Do not drive the vehicle with
a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair.
■Driving with tire chains and
the temporary spare tire
Do not fit tire chains to the tempo-
rary spare tire.
Tire chains may damage the vehi-
cle body and adversely affect driv-
ing performance.
■When stowing the flat tire
Ensure that there is no object
caught between the tire and the
vehicle underbody.
■When replacing the tires
When removing or fitting the
wheels, tires or the tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
■To avoid damage to the tire
pressure warning valves and
transmitters
When a tire is repaired with liquid
sealants, the tire pressure warn-
ing valve and transmitter may not
operate properly. If a liquid seal-
ant is used, contact your Toyota
dealer or other qualified service
shop as soon as possible. Make
sure to replace the tire pressure
warning valve and transmitter
when replaci ng the tire. (P.478)
If the hybrid system
will not star t
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.212)
5367-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
Use the mechanical key
(P.114) in order to perform the
following operations:
1 Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
* the panoramic moon
roof
*. (turn and hold)
2 Opens the windows and the
moon roof
* the panoramic moon
roof
*. (turn and hold)
These settings must be customized
at your Toyota dealer.
*: If equipped
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
Locking and unlocking
the doorsWARNING
■When using the mechanical
key and operating the power
windows and the moon roof
(if equipped) or the pan-
oramic moon roof (if
equipped)
Operate the power window or the
moon roof or the panoramic moon
roof after checking to make sure
that there is no p ossibility of any
passenger having any of their
body parts caught in the window
or the moon roof or the panoramic
moon roof.
Also, do not allo w children to
operate the mechanical key. It is
possible for children and other
passengers to get caught in the
power window or the moon roof or
the panoramic moon roof.
Starting the hybrid sys-
tem
5417-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
difficult.
●When removing the 12-volt bat-
tery: P. 4 7 1
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.
• Use the exhaust hose that was
attached to the 12-volt battery
before replacing an d confirm that
it is firmly connected to the hole
section of t he vehicle.
• Use the exhaust hole plug included with the 12-volt battery
replaced or the one installed on
the battery prior to the replaced.
(Depending on the 12-volt battery
to be replace, the exhaust hole
may be plugged.)
For details, consult your Toyota
dealer.
Exhaust hole cap
Exhaust hole
Exhaust hose
WARNING
■When removing the 12-volt
battery terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, leading to a fire
in addition to ele ctrical shocks
and death or serious injury.
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, use matches,
cigarette lighter s or allow open
flame near the 1 2-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosive acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
5427-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
WARNING
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any 12-volt battery fluids
(acid) to come into contact with
skin, clothing or the vehicle
body.
●Do not lean over the 12-volt bat-
tery.
●In the event that 12-volt battery
fluid comes into contact with the
skin or eyes, immediately wash
the affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow children near the
12-volt battery.
■After recharging the 12-volt
battery
Have the 12-volt battery
inspected at your Toyota dealer
as soon as possible. If the 12-volt
battery is deteriorating, continued
use may cause the 12-volt battery
to emit a malodorous gas, which
may be detrimental to the health
of passengers.
■When replacing the 12-volt
battery
●For information regarding 12-
volt battery replacement, con-
tact your Toyota dealer.
●After replacing, s ecurely attach
the exhaust hose and exhaust
hole plug to the exhaust hole of
the replaced 12-volt battery. If
not properly installed, gases
(hydrogen) may leak into the
vehicle interior, and there is the
possible danger of the gas ignit-
ing and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan.
5457-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
6 Start the hybrid system to
check that the radiator cool-
ing fan operates and to check
for coolant leaks from the
radiator or hoses.
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
Have the vehicle i nspected at the
nearest Toyota dealer.
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off , check that the
“READY” indicator is off. When
the hybrid system is operating,
the gasoline engine may auto-
matically start, or the cooling fan
may suddenly operate even if
the gasoline engine stops. Do
not touch or approach rotating
parts such as the fan, which
may lead to fingers or clothing
(especially a tie, a scarf or a
muffler) getting caught, resulting
in serious injury.
●Do not loosen the coolant reser-
voir caps, while the hybrid sys-
tem and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.).
●Do not use any coolant additive.
5467-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
1Stop the hybrid system. Set
the parking brake and shift
the shift lever to P.
2 Remove the mud, snow or
sand from around the rear
wheels.
3 Place wood, stones or some
other material under the rear
wheels to help provide trac-
tion.
4 Restart the hybrid system.
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Try the followings.
●Turn off the TRAC
( P.383)
●Using the rear d ifferential lock*
( P.372)
●Switching the front-wheel drive
control switch* ( P.369)
●Using Crawl Control* ( P.373)
●Using Multi-terrain Select*
( P.377)*: If equipped
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift
lever with the accelerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death o r serious injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the rear wheels
and depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.
5548-1. Specifications
Owners Manual_USA_M0C043_en
Your Toyota vehicle is filled with “Toyota Genuine Differential Gear
Oil” at the factory.
Use Toyota approved “Toyota Genuine Differential Gear Oil” or an
equivalent oil of matching quality to satisfy the above specifi cation.
Please contact your Toyota dealer for further details.
*1: Minimum pedal clearance when depressed with a force of 110 lbf (490 N,
50 kgf) while the hybrid system is running.
*2: Make sure to confirm that the brake warning light (yellow) doe s not illumi-
nate. (If the brake warning light illuminates, refer to P.509.)
Differential
Oil capacity
Front (4WD
models)1.4 qt. (1.29 L, 1.1 Imp.qt.)
Rear
Without rear differential lock system
6.0 qt. (5.73 L , 5.0 Imp.qt.)
With rear differential lock system
5.8 qt. (5.51 L, 4.8 Imp.qt.)
Oil type and viscosityToyota Genuine Differential Ge ar Oil LT
75W-85 GL-5 or equivalent
Brakes
Pedal clearance*13.6 in. (90.8 mm) Min.
Pedal free play0.04 0.24 in. (1 6 mm)
Brake pad wear limit0.04 in. (1 mm)
Parking brake indicator*2
When pulling the parking brake switch for
1 to 2 seconds: comes on
When pushing the parking brake switch for
1 to 2 seconds: turns off
Fluid type• FMVSS No.116 DOT 3 or SAE J1703
• FMVSS No.116 DOT 4 or SAE J1704
5638-1. Specifications
Owners Manual_USA_M0C043_en
8
Vehicle specifications
tion on uniform tire quality grad-
ing.
Your Toyota dealer will help answer
any questions you may have as you
read this information.
■DOT quality grades
All passenger vehicle tires must
conform to Federal Safety
Requirements in addition to
these grades. Quality grades
can be found where applicable
on the tire sidewall between
tread shoulder and maximum
section width.
For example: Treadwear 200 Trac-
tion AA Temperature A
■Treadwear
The treadwear grade is a com-
parative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course.
For example, a tire graded 150
would wear one and a half (1 - 1/2)
times as well on the government
course as a tire graded 100.
The relative perfo rmance of tires
depends upon the actual conditions
of their use. Performance may differ
significantly from the norm due to
variations in driving habits, service
practices and differences in road
characteristics and climate.
■Traction AA, A, B, C
The traction grades, from high-
est to lowest, are AA, A, B and
C, and they represent the tire’s
ability to stop on wet pavement as measured under controlled
conditions on specified govern-
ment test surfaces of asphalt
and concrete.
A tire marked C may have poor
traction performance.
Warning: The traction grade
assigned to this tire is based on
braking (straight ahead) traction
tests and does not include corner-
ing (turning) traction.
■Temperature A, B, C
The temperature grades are A
(the highest), B, and C, repre-
senting the tire’s resistance to
the generation of heat and its
ability to dissipate heat when
tested under controlled condi-
tions on a specified indoor labo-
ratory test wheel.
Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure.
Grade C corresponds to a level of
performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel than the minimum
required by law.
Warning: The temperature grades
of a tire assume tha t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.