
5658-2. Steps to take in an emergency
8
When trouble arises
There is a possibility that the
temperature of the hybrid bat-
tery (traction battery) is
extremely low (approximately
below -22°F [-30°C]).
( P.305)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.569)
The 12-volt battery terminal
connections may be loose or
corroded. ( P.496)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.569)
One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.496)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown. When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-
dure except in cases of emer-
gency.
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.314)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the power switch to
ACC.
4 Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound
Starting the hybrid sys-
tem in an emergency

633What to do if... (Troubleshooting)
Is the 12-volt battery dis-
charged? ( P.569)
Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.311)
Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.272)
The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.308)
The seat belt reminder light is
flashing
Are the driver and the passengers wearing the seat belts? (
P.548)
The parking brake indicator is
on
Is the parking br ake released?
(
P.314)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.541, 552)
Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.71)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
Is the message displayed on
the multi-information display?
Check the message on the
multi-information display.
( P.552)
When a warning light turns on
or a warning message is dis-
played, refer to P.541, 552.
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is activated and
the horn sounds (if
equipped)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed

635Alphabetical Index
Alphabetical Index
A
A/C“My Room Mode” ................. 148
Air conditioning filter ............. 513
Automatic air conditioning sys-tem ..................................... 422
Eco air conditioning mode .... 423
Front seat concentrated airflow mode (S-FLOW) ................. 428
Humidity sensor ................... 430
Remote Air Conditioning System ........................................... 431
ABS (Anti-lock Brake System) ............................................... 407Function ............................... 407
Warning light ........................ 543
ACA (Active Cornering Assist) ............................................... 407
AC charging cable .................. 100 CCID (Charging Circuit Interrupt-ing Device) ......................... 101
If the charging connector cannot be unlocked ........................ 108
Indicator ............................... 102
Locking and unlocking.......... 106
Maintenance......................... 104
Safety functions.................... 102
Acoustic Vehicle Alerting Sys- tem ........................................... 83
Active Cornering Assist (ACA) ............................................... 407
Airbags ...................................... 33 Airbag operating conditions.... 35
Airbag precautions for your child............................................. 38
Airbag warning light.............. 543
Correct driving posture ........... 27
Curtain shield airbag operating conditions ............................. 36
Curtain shield airbag precautions ............................................. 38 Front passenger occupant clas-
sification system ...................43
General airbag precautions ....38
Locations of airbags ...............33
Modification and disposal of air- bags......................................41
Seat cushion airbag................33
Side airbag operating conditions .............................................36
Side airbag precautions..........38
Side and curtain shield airbags operating conditions .............36
Side and curtain shield airbags precautions ...........................38
SRS airbag instructions for Canadian owners ...............621
SRS airbags ...........................33
SRS warning light .................543
Air conditioning filter .............513
Air conditioning system “My Room Mode” ..................148
Air conditioning filter .............513
Automatic air conditioning sys-tem .....................................422
Eco air conditioning mode ....423
Front seat concent rated airflow
mode (S-FLOW) .................428
Remote Air Conditioning System ...........................................431
Air intake vent (DC/DC converter) .................................................89Cleaning ...............................515
Alarm .........................................71 Warning buzzer .. ..................541
Anchor brackets ... ..............52, 61
Antenna (Smart key system) .241
Anti-lock brake system (ABS)407 Function................................407
Warning light ........................543
Approach warning ..................373
Armrest ......... ......................... ..454
Assist grips .............................454

636Alphabetical Index
Audio system-linked display190, 202
AUTO EV/HV mode ................... 75
AUTO EV/HV mode switch....... 76
Automatic air conditioning sys- tem ......................................... 422“My Room Mode” ................. 148
Air conditioning filter ............. 513
Eco air conditioning mode .... 423
Front seat concentrated airflow mode (S-FLOW) ................. 428
Remote Air Conditioning System ........................................... 431
Automatic door locking and unlocking systems ............... 226
Automatic High Beam (AHB) . 324
Automatic light control system ............................................... 322
Auxiliary box ........................... 440
Average fuel economy ... 186, 199
Average vehicle speed .. 190, 202
B
Back door ................................ 227 Hands Free Power Back Door........................................... 232
Power back door .................. 231
Wireless remote control ....... 231
Back-up lights Replacing light bulbs ............ 528
Wattage ................................ 586
Battery (12-volt battery) ......... 495 If the 12-volt battery is dis-charged .............................. 569
Preparing and c hecking before
winter.................................. 413
Replacing ............................. 572
Warning light ........................ 541
Battery (traction battery) ......... 85 Charging....................... 113, 121
Location.................................. 85
Specification ......................... 582 Blind Spot Monitor (BSM) ......378
Blind Spot Monitor function ..381
Rear Cross Traffic Alert function...........................................383
Bottle holders .........................440
Brake Brake Hold ............................318
Fluid......................................493
Parking brake .......................314
Regenerative braking .............80
Warning light ........................541
Brake assist ............................407
Brake Hold...............................318
Brake Override System ..........283
Break-in tips ............................283
Brightness control Instrument panel light control177
BSM (Blind Spot Monitor) ......378 Blind Spot Monitor function ..381
Rear Cross Traffic Alert function...........................................383
C
Care Aluminum wheels .................472
Exterior .................................472
Front camera ........................336
Interior ..................................475
Radar sensor ........................336
Seat belts .............................475
Water-repellent coating ........473
Cargo capacity ................289, 292
Cargo hooks............................442
Chains......................................415
Charging “My Room Mode” ..................148
AC charging cable ................100
Charging equipment ...............97
Charging indicator ..................98
Charging messages .............158
Charging precautions ...........123
Charging procedure..............121

638Alphabetical Index
D
Daytime running light system321Replacing light bulbs ............ 528
DC/DC converter air intake vent ................................................. 89Cleaning ............................... 515
Deck board .............................. 442
Defogger Outside rear view mirrors ..... 424
Rear window ........................ 424
Windshield............................ 424
Digital Rear-view Mirror ......... 258
Dimensions ............................. 580
Dinghy towing ........................ 303
Display BSM (Blind Spot Monitor)..... 379
Consumption screen ............ 212
Drive information .......... 190, 202
Driving information ....... 186, 198
Dynamic radar cruise control with full-speed range .......... 366
Energy monitor ..................... 212
Head-up display ................... 208
Intuitive parking assist .......... 387
LTA (Lane Tracing Assist).... 357
Multi-information display .... 185, 196
Parking Support Brake function ........................................... 397
Pre-collision warning ............ 340
RCTA ................................... 379
RSA (Road Sign Assist) ....... 363
Warning messages .............. 552
Do-it-yourself maintenance . 479, 484
Door lock Back door ............................. 227
Side doors ............................ 222
Smart key system................. 241
Wireless remote control ....... 220
Doors Automatic door locking and
unlocking system ................226
Back door .............................227
Door glasses ........................270
Door lock ..............................222
Open door warning buzzer ...226
Outside rear view mirrors .....268
Rear door child-protectors ....226
Side doors ............................222
Drive information ............190, 202
Driver’s seat belt reminder light ...............................................548
Driver’s seat position memory ...............................................250Driving position memory .......250
Memory recall function .........252
Drive-Start Control (DSC) Sudden start restraint control288
Driving Break-in tips .........................283
Correct posture .......................27
Driving mode select switch ...404
Plug-in Hybrid Electric Vehicle driving tips ............................90
Procedures ...........................282
Winter drive tips....................413
Driving information display .186, 198
Driving mode select switch ...404
Driving position memory .......250 Memory recall function .........252
Driving support system informa- tion display....................190, 202
DSC (Drive-Start Control) Sudden start restraint control288
Dynamic radar cruise control with full-speed rangeFunction................................366
Warning message . ...............552
E
ECB (Electronically Controlled

Alphabetical Index639
Brake System) ...................... 407
Eco drive mode ...................... 404
EDR (Event data recorder)......... 8
E-Four (Electronic On-Demand AWD system) ........................ 408
Elapsed time ................... 190, 202
Electric motor Location.................................. 74
Specification ......................... 582
Electric Power Steering (EPS) Function ............................... 408
Warning light ........................ 543
Electronically Controlled Brake System (ECB) ....................... 407
Electronic key Battery-saving function......... 242
If the electronic key does not operate properly ................. 567
Replacing the battery ........... 522
Electronic sunshade .............. 276 Jam protection function ........ 277
Operation ............................. 276
Emergency, in case of If a warning buzzer sounds .. 541
If a warning light turns on ..... 541
If a warning message is dis-played................................. 552
If the 12-volt battery is dis- charged .............................. 569
If the electronic key does not operate properly ................. 567
If the fuel filler door cannot be opened ............................... 566
If the hybrid sy stem will not start
........................................... 564
If the vehicle is submerged or water on the road is rising .. 536
If you have a flat tire ............. 557
If you lose your keys ............ 566
If you think something is wrong ........................................... 540
If your vehicle becomes stuck ...........................................578
If your vehicle has to be stopped in an emergency .................535
If your vehicle needs to be towed ...........................................538
If your vehicle ove rheats ......574
Emergency flashers ...............534
Energy monitor .......................212
Engine Compartment........................489
Exhaust gas precautions ........48
Hood .....................................486
How to start the hybrid system...........................................304
Identification number ............581
If the hybrid sys tem will not start
...........................................564
If your vehicle has to be stopped in an emergency .................535
Overheating ..........................574
Power switch ........................304
Tachometer ..........................178
Engine coolant Capacity ...............................583
Checking ..............................491
High coolant temperature warn-ing light ...............................542
Preparing and checking before winter ..................................413
Warning light ........................542
Engine oil Capacity ...............................582
Checking ..............................489
Preparing and checking before winter ..................................413
Warning light ........................542
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............407
Enhanced VSC (Enhanced Vehi- cle Stability Control).............407
EPS (Electric Po wer Steering)
Function................................408

640Alphabetical Index
Warning light ........................ 543
EV/HV mode selection switch . 76
EV driving range ....................... 93
Event data recorder (EDR)......... 8
EV mode .................................... 75
Exhaust gas precautions ......... 48
F
Flat tire .................................... 557 Tire pressure warning system........................................... 500
Floor mats ................................. 26
Fluid Brake ............................ 493, 585
Hybrid transmission.............. 584
Rear differential .................... 584
Washer ................................. 494
Footwell lights ..... ................... 436
Front passenger’s seat belt reminder light ....................... 548
Front passenger occupant clas- sification system .................... 43
Front seat concentrated airflow mode (S-FLOW) .................... 428
Front seat heaters .................. 433
Front seats .............................. 247 Adjustment ........................... 247
Cleaning ............................... 475
Correct driving posture ........... 27
Driving position memory....... 250
Head restraints ..................... 253
Memory recall function ......... 252
Seat heaters ......................... 433
Seat position memory .......... 250
Seat ventilators .................... 433
Front side marker lights ........ 321 Light switch .......................... 321
Replacing light bulbs ............ 528
Front turn signal lights Replacing light bulbs ............ 528
Turn signal lever................... 313
Fuel Capacity ...............................581
Fuel gauge ...................173, 178
Gas station information ........664
Information .........
..................587
Refueling ..............................332
Type .............................581, 587
Warning light ........................547
Fuel filler door.........................333 If the fuel filler door cannot be opened ...............................566
Opener .................................333
Refueling ..............................332
Fuel gauge...............................178
Fuses .......................................524
G
Garage door opene r ...............463
Gas station information .........664
Gauges ....................................178
Glove box ................................439
H
Headlights ...............................321 Automatic High Beam (AHB) 324
Light switch...........................321
Replacing light bulbs ............528
Headlights aim ........................527 Headlight aim instructions for Canadian owners ...............628
Head restraints .......................253
Head-up display ......................208
Heated steering wheel............433
Heaters Automatic air conditioning sys-tem .....................................422
Heated steering wheel..........433
Hybrid battery (tr action battery)
...........................................113
Outside rear view mirrors .....424
Seat heaters ....... ..................433
High coolant temperature warn-

Alphabetical Index641
ing light ................................. 542
High mounted stoplight Replacing light bulbs ............ 528
High voltage components ....... 85
Hill-start assist control .......... 407
Hood ........................................ 486 Warning message ................ 552
Hooks Cargo hooks ......................... 442
Coat hooks ........................... 455
Retaining hooks (floor mat) .... 26
Horn ......................................... 256
HV mode .................................... 75
Hybrid battery (tr action battery)
Charging....................... 113, 121
Location.................................. 85
Specification ......................... 582
Hybrid battery (traction battery) charge mode ........................... 77
Hybrid system Acoustic Vehicle Alerting System............................................. 83
Brake Override System ........ 283
Emergency shut off system .... 89
Energy monitor/consumption screen ................................ 212
High voltage components....... 85
How to start the hybrid system ........................................... 304
Hybrid System Indicator ....... 173
If the hybrid sy stem will not start
........................................... 564
If your vehicle has to be stopped in an emergency................. 535
Ignition switch (power switch) ........................................... 304
Overheating.......................... 574
Plug-in Hybrid Electric Vehicle driving tips ............................ 90
Plug-in hybrid system precau- tions...................................... 85
Power (ignition) switch ......... 304 Regenerative braking .............80
Starting the hybrid system ....304
Hybrid System Indicator 173, 181
Hybrid transmissio n ...............309
S mode .................................312
I
I/M test .....................................482
Identification number Engine ..................................581
Vehicle..................................580
Ignition switch (power switch) ...............................................304Auto power off fun ction.........308
Changing the power switch modes.................................307
If your vehicle has to be stopped in an emergency .................535
Starting the hybrid system ....304
Immobilizer system ..................70
Indicators ................................166
Initialization Items to initialize ...................615
Maintenance .........................479
Moon roof .............................274
Panoramic moon r oof ...........277
Power back door ..................236
Power windows ....................270
Tire pressure warning system ...................................503, 504
Inside rear view m irror ...257, 258
Instrument panel light control ...............................................177
Interior lights...........................436 Switch ...................................437
Intuitive parking assist Function................................387
Warning message . ...............390
J
Jack